User Satisfaction Ratings

All reviews were collected as of August 02, 2026
Zeffy
Zeffy
(1,279)
4.9 out of 5
Zeffy
Fundraise Up
Fundraise Up
(85)
4.8 out of 5
Fundraise Up
Star Rating
Zeffy
Zeffy
1,279 reviews
Fundraise Up
Fundraise Up
85 reviews
Reviews
Ease of Admin
Zeffy
Zeffy
96%
Responses: 428
Fundraise Up
Fundraise Up
93%
Responses: 51
Ease of Setup
Zeffy
Zeffy
95%
Responses: 564
Fundraise Up
Fundraise Up
90%
Responses: 70
Ease of Use
Zeffy
Zeffy
95%
Responses: 1054
Fundraise Up
Fundraise Up
95%
Responses: 80
Has the product been a good partner in doing business?
Zeffy
Zeffy
98%
Responses: 424
Fundraise Up
Fundraise Up
97%
Responses: 53
Likelihood to Recommend
Zeffy
Zeffy
98%
Responses: 1278
Fundraise Up
Fundraise Up
96%
Responses: 85
Avg. Go Live Time (months)
Zeffy
Zeffy
Average 1 Months
Fundraise Up
Fundraise Up
Average 1 Months
Product Direction (% positive)
Zeffy
Zeffy
99%
Responses: 563
Fundraise Up
Fundraise Up
100%
Responses: 75
Meets Requirements
Zeffy
Zeffy
94%
Responses: 572
Fundraise Up
Fundraise Up
95%
Responses: 79
Quality of Support
Zeffy
Zeffy
95%
Responses: 490
Fundraise Up
Fundraise Up
99%
Responses: 79
Avg. ROI (months)
Zeffy
Zeffy
Average 3 Months
Fundraise Up
Fundraise Up
Average 4 Months
Automation
Zeffy
Zeffy
90%
Responses: 366
Fundraise Up
Fundraise Up
90%
Responses: 46
Campaign Management
Zeffy
Zeffy
93%
Responses: 411
Fundraise Up
Fundraise Up
91%
Responses: 52
Direct Mail Tools
Zeffy
Zeffy
83%
Responses: 65
Fundraise Up
Fundraise Up
66%
Responses: 33
Donor Profiles
Zeffy
Zeffy
89%
Responses: 342
Fundraise Up
Fundraise Up
90%
Responses: 48
Email Marketing
Zeffy
Zeffy
86%
Responses: 354
Fundraise Up
Fundraise Up
72%
Responses: 38
Event Planning
Zeffy
Zeffy
91%
Responses: 412
Fundraise Up
Fundraise Up
59%
Responses: 36
Interaction Tracking
Zeffy
Zeffy
92%
Responses: 367
Fundraise Up
Fundraise Up
91%
Responses: 48
Mobile Capabilities
Zeffy
Zeffy
88%
Responses: 341
Fundraise Up
Fundraise Up
91%
Responses: 45
Online Donation Portal
Zeffy
Zeffy
96%
Responses: 447
Fundraise Up
Fundraise Up
96%
Responses: 64
Peer-to-peer Fundraising
Zeffy
Zeffy
87%
Responses: 306
Fundraise Up
Fundraise Up
76%
Responses: 42
Recurring Donations
Zeffy
Zeffy
91%
Responses: 332
Fundraise Up
Fundraise Up
96%
Responses: 51
Reporting & Statistics
Zeffy
Zeffy
90%
Responses: 391
Fundraise Up
Fundraise Up
89%
Responses: 50
Acknowledgments & Communications
Zeffy
Zeffy
94%
Responses: 71
Fundraise Up
Fundraise Up
91%
Responses: 17
Customization
Zeffy
Zeffy
84%
Responses: 66
Fundraise Up
Fundraise Up
91%
Responses: 17
Donor Profiles
Zeffy
Zeffy
92%
Responses: 62
Fundraise Up
Fundraise Up
93%
Responses: 19
E-Document Storage
Zeffy
Zeffy
77%
Responses: 32
Fundraise Up
Fundraise Up
80%
Responses: 15
Event Tracking
Zeffy
Zeffy
91%
Responses: 56
Fundraise Up
Fundraise Up
68%
Responses: 14
Fund Accounting
Zeffy
Zeffy
81%
Responses: 44
Fundraise Up
Fundraise Up
90%
Responses: 16
Gift Tracking
Zeffy
Zeffy
87%
Responses: 45
Fundraise Up
Fundraise Up
78%
Responses: 16
Moves Management
Zeffy
Zeffy
83%
Responses: 44
Fundraise Up
Fundraise Up
83%
Responses: 14
Pledge Tracking
Zeffy
Zeffy
78%
Responses: 34
Fundraise Up
Fundraise Up
79%
Responses: 16
Reporting
Zeffy
Zeffy
90%
Responses: 63
Fundraise Up
Fundraise Up
92%
Responses: 20
Templates
Zeffy
Zeffy
89%
Responses: 67
Fundraise Up
Fundraise Up
92%
Responses: 20
User Dashboard
Zeffy
Zeffy
94%
Responses: 62
Fundraise Up
Fundraise Up
90%
Responses: 17
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