User Satisfaction Ratings

All reviews were collected as of August 02, 2026
Zeffy
Zeffy
(1,279)
4.9 out of 5
Zeffy
DonorPerfect
DonorPerfect
(565)
4.4 out of 5
DonorPerfect
Star Rating
Zeffy
Zeffy
1,279 reviews
DonorPerfect
DonorPerfect
565 reviews
Reviews
Ease of Admin
Zeffy
Zeffy
96%
Responses: 428
DonorPerfect
DonorPerfect
85%
Responses: 281
Ease of Setup
Zeffy
Zeffy
95%
Responses: 564
DonorPerfect
DonorPerfect
81%
Responses: 302
Ease of Use
Zeffy
Zeffy
95%
Responses: 1054
DonorPerfect
DonorPerfect
82%
Responses: 532
Has the product been a good partner in doing business?
Zeffy
Zeffy
98%
Responses: 424
DonorPerfect
DonorPerfect
90%
Responses: 274
Likelihood to Recommend
Zeffy
Zeffy
98%
Responses: 1278
DonorPerfect
DonorPerfect
87%
Responses: 562
Avg. Go Live Time (months)
Zeffy
Zeffy
Average 1 Months
DonorPerfect
DonorPerfect
Average 2 Months
Product Direction (% positive)
Zeffy
Zeffy
99%
Responses: 563
DonorPerfect
DonorPerfect
87%
Responses: 519
Meets Requirements
Zeffy
Zeffy
94%
Responses: 572
DonorPerfect
DonorPerfect
86%
Responses: 526
Quality of Support
Zeffy
Zeffy
95%
Responses: 490
DonorPerfect
DonorPerfect
92%
Responses: 512
Avg. ROI (months)
Zeffy
Zeffy
Average 3 Months
DonorPerfect
DonorPerfect
Average 11 Months
Automation
Zeffy
Zeffy
90%
Responses: 366
DonorPerfect
DonorPerfect
78%
Responses: 210
Campaign Management
Zeffy
Zeffy
93%
Responses: 411
DonorPerfect
DonorPerfect
81%
Responses: 204
Direct Mail Tools
Zeffy
Zeffy
83%
Responses: 65
DonorPerfect
DonorPerfect
77%
Responses: 174
Donor Profiles
Zeffy
Zeffy
89%
Responses: 342
DonorPerfect
DonorPerfect
89%
Responses: 231
Email Marketing
Zeffy
Zeffy
86%
Responses: 354
DonorPerfect
DonorPerfect
78%
Responses: 184
Event Planning
Zeffy
Zeffy
91%
Responses: 412
DonorPerfect
DonorPerfect
67%
Responses: 166
Interaction Tracking
Zeffy
Zeffy
92%
Responses: 367
DonorPerfect
DonorPerfect
83%
Responses: 222
Mobile Capabilities
Zeffy
Zeffy
88%
Responses: 341
DonorPerfect
DonorPerfect
73%
Responses: 176
Online Donation Portal
Zeffy
Zeffy
96%
Responses: 447
DonorPerfect
DonorPerfect
83%
Responses: 216
Peer-to-peer Fundraising
Zeffy
Zeffy
87%
Responses: 306
DonorPerfect
DonorPerfect
71%
Responses: 157
Recurring Donations
Zeffy
Zeffy
91%
Responses: 332
DonorPerfect
DonorPerfect
87%
Responses: 209
Reporting & Statistics
Zeffy
Zeffy
90%
Responses: 391
DonorPerfect
DonorPerfect
83%
Responses: 237
Acknowledgments & Communications
Zeffy
Zeffy
94%
Responses: 71
DonorPerfect
DonorPerfect
83%
Responses: 185
Customization
Zeffy
Zeffy
84%
Responses: 66
DonorPerfect
DonorPerfect
81%
Responses: 196
Donor Profiles
Zeffy
Zeffy
92%
Responses: 62
DonorPerfect
DonorPerfect
87%
Responses: 204
E-Document Storage
Zeffy
Zeffy
77%
Responses: 32
DonorPerfect
DonorPerfect
76%
Responses: 166
Event Tracking
Zeffy
Zeffy
91%
Responses: 56
DonorPerfect
DonorPerfect
67%
Responses: 161
Fund Accounting
Zeffy
Zeffy
81%
Responses: 44
DonorPerfect
DonorPerfect
80%
Responses: 168
Gift Tracking
Zeffy
Zeffy
87%
Responses: 45
DonorPerfect
DonorPerfect
87%
Responses: 190
Moves Management
Zeffy
Zeffy
83%
Responses: 44
DonorPerfect
DonorPerfect
74%
Responses: 168
Pledge Tracking
Zeffy
Zeffy
78%
Responses: 34
DonorPerfect
DonorPerfect
78%
Responses: 184
Reporting
Zeffy
Zeffy
90%
Responses: 63
DonorPerfect
DonorPerfect
81%
Responses: 204
Templates
Zeffy
Zeffy
89%
Responses: 67
DonorPerfect
DonorPerfect
79%
Responses: 187
User Dashboard
Zeffy
Zeffy
94%
Responses: 62
DonorPerfect
DonorPerfect
81%
Responses: 201
Accounting
Zeffy
Zeffy
87%
Responses: 43
DonorPerfect
DonorPerfect
74%
Responses: 111
Automated Reports
Zeffy
Zeffy
73%
Responses: 28
DonorPerfect
DonorPerfect
79%
Responses: 127
Campaign Management
Zeffy
Zeffy
90%
Responses: 43
DonorPerfect
DonorPerfect
73%
Responses: 115
Constituent Profiles
Zeffy
Zeffy
85%
Responses: 39
DonorPerfect
DonorPerfect
87%
Responses: 151
Cross-system Integration
Zeffy
Zeffy
74%
Responses: 16
DonorPerfect
DonorPerfect
75%
Responses: 20
Dashboards
Zeffy
Zeffy
88%
Responses: 44
DonorPerfect
DonorPerfect
81%
Responses: 139
Data Entry
Zeffy
Zeffy
84%
Responses: 37
DonorPerfect
DonorPerfect
82%
Responses: 144
Donor Communications
Zeffy
Zeffy
95%
Responses: 55
DonorPerfect
DonorPerfect
84%
Responses: 139
Donor Prospecting
Zeffy
Zeffy
72%
Responses: 28
DonorPerfect
DonorPerfect
70%
Responses: 108
Email Marketing
Zeffy
Zeffy
92%
Responses: 55
DonorPerfect
DonorPerfect
75%
Responses: 117
Fundraising
Zeffy
Zeffy
94%
Responses: 54
DonorPerfect
DonorPerfect
80%
Responses: 133
Lead Management
Zeffy
Zeffy
74%
Responses: 28
DonorPerfect
DonorPerfect
67%
Responses: 107
Marketing ROI Analytics
Zeffy
Zeffy
85%
Responses: 36
DonorPerfect
DonorPerfect
68%
Responses: 105
Online Portal
Zeffy
Zeffy
84%
Responses: 30
DonorPerfect
DonorPerfect
69%
Responses: 118
Reporting
Zeffy
Zeffy
85%
Responses: 48
DonorPerfect
DonorPerfect
79%
Responses: 154
Sales POS
Zeffy
Zeffy
83%
Responses: 37
DonorPerfect
DonorPerfect
64%
Responses: 97
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