User Satisfaction Ratings

All reviews were collected as of August 02, 2026
Zeffy
Zeffy
(1,279)
4.9 out of 5
Zeffy
Donorbox
Donorbox
(1,509)
4.6 out of 5
Donorbox
Star Rating
Zeffy
Zeffy
1,279 reviews
Donorbox
Donorbox
1,509 reviews
Reviews
Ease of Admin
Zeffy
Zeffy
96%
Responses: 428
Donorbox
Donorbox
91%
Responses: 861
Ease of Setup
Zeffy
Zeffy
95%
Responses: 564
Donorbox
Donorbox
90%
Responses: 1149
Ease of Use
Zeffy
Zeffy
95%
Responses: 1054
Donorbox
Donorbox
91%
Responses: 1255
Has the product been a good partner in doing business?
Zeffy
Zeffy
98%
Responses: 424
Donorbox
Donorbox
91%
Responses: 827
Likelihood to Recommend
Zeffy
Zeffy
98%
Responses: 1278
Donorbox
Donorbox
92%
Responses: 1504
Avg. Go Live Time (months)
Zeffy
Zeffy
Average 1 Months
Donorbox
Donorbox
Average 1 Months
Product Direction (% positive)
Zeffy
Zeffy
99%
Responses: 563
Donorbox
Donorbox
90%
Responses: 1215
Meets Requirements
Zeffy
Zeffy
94%
Responses: 572
Donorbox
Donorbox
90%
Responses: 1214
Quality of Support
Zeffy
Zeffy
95%
Responses: 490
Donorbox
Donorbox
90%
Responses: 899
Avg. ROI (months)
Zeffy
Zeffy
Average 3 Months
Donorbox
Donorbox
Average 7 Months
Automation
Zeffy
Zeffy
90%
Responses: 366
Donorbox
Donorbox
84%
Responses: 860
Campaign Management
Zeffy
Zeffy
93%
Responses: 411
Donorbox
Donorbox
87%
Responses: 892
Direct Mail Tools
Zeffy
Zeffy
83%
Responses: 65
Donorbox
Donorbox
71%
Responses: 766
Donor Profiles
Zeffy
Zeffy
89%
Responses: 342
Donorbox
Donorbox
82%
Responses: 870
Email Marketing
Zeffy
Zeffy
86%
Responses: 354
Donorbox
Donorbox
75%
Responses: 779
Event Planning
Zeffy
Zeffy
91%
Responses: 412
Donorbox
Donorbox
76%
Responses: 806
Interaction Tracking
Zeffy
Zeffy
92%
Responses: 367
Donorbox
Donorbox
83%
Responses: 866
Mobile Capabilities
Zeffy
Zeffy
88%
Responses: 341
Donorbox
Donorbox
83%
Responses: 816
Online Donation Portal
Zeffy
Zeffy
96%
Responses: 447
Donorbox
Donorbox
91%
Responses: 978
Peer-to-peer Fundraising
Zeffy
Zeffy
87%
Responses: 306
Donorbox
Donorbox
80%
Responses: 773
Recurring Donations
Zeffy
Zeffy
91%
Responses: 332
Donorbox
Donorbox
90%
Responses: 873
Reporting & Statistics
Zeffy
Zeffy
90%
Responses: 391
Donorbox
Donorbox
84%
Responses: 898
Acknowledgments & Communications
Zeffy
Zeffy
94%
Responses: 71
Donorbox
Donorbox
85%
Responses: 374
Customization
Zeffy
Zeffy
84%
Responses: 66
Donorbox
Donorbox
81%
Responses: 388
Donor Profiles
Zeffy
Zeffy
92%
Responses: 62
Donorbox
Donorbox
86%
Responses: 396
E-Document Storage
Zeffy
Zeffy
77%
Responses: 32
Donorbox
Donorbox
77%
Responses: 358
Event Tracking
Zeffy
Zeffy
91%
Responses: 56
Donorbox
Donorbox
80%
Responses: 358
Fund Accounting
Zeffy
Zeffy
81%
Responses: 44
Donorbox
Donorbox
82%
Responses: 356
Gift Tracking
Zeffy
Zeffy
87%
Responses: 45
Donorbox
Donorbox
83%
Responses: 366
Moves Management
Zeffy
Zeffy
83%
Responses: 44
Donorbox
Donorbox
79%
Responses: 367
Pledge Tracking
Zeffy
Zeffy
78%
Responses: 34
Donorbox
Donorbox
80%
Responses: 367
Reporting
Zeffy
Zeffy
90%
Responses: 63
Donorbox
Donorbox
86%
Responses: 396
Templates
Zeffy
Zeffy
89%
Responses: 67
Donorbox
Donorbox
82%
Responses: 379
User Dashboard
Zeffy
Zeffy
94%
Responses: 62
Donorbox
Donorbox
88%
Responses: 402
Accounting
Zeffy
Zeffy
87%
Responses: 43
Donorbox
Donorbox
82%
Responses: 78
Automated Reports
Zeffy
Zeffy
73%
Responses: 28
Donorbox
Donorbox
83%
Responses: 78
Autonomous Task Execution
Zeffy
Zeffy
63%
Responses: 10
Donorbox
Donorbox
62%
Responses: 28
Campaign Management
Zeffy
Zeffy
90%
Responses: 43
Donorbox
Donorbox
84%
Responses: 76
Constituent Profiles
Zeffy
Zeffy
85%
Responses: 39
Donorbox
Donorbox
81%
Responses: 78
Cross-system Integration
Zeffy
Zeffy
74%
Responses: 16
Donorbox
Donorbox
66%
Responses: 29
Dashboards
Zeffy
Zeffy
88%
Responses: 44
Donorbox
Donorbox
86%
Responses: 78
Data Entry
Zeffy
Zeffy
84%
Responses: 37
Donorbox
Donorbox
85%
Responses: 77
Donor Communications
Zeffy
Zeffy
95%
Responses: 55
Donorbox
Donorbox
85%
Responses: 80
Email Marketing
Zeffy
Zeffy
92%
Responses: 55
Donorbox
Donorbox
79%
Responses: 79
Fundraising
Zeffy
Zeffy
94%
Responses: 54
Donorbox
Donorbox
89%
Responses: 81
Marketing ROI Analytics
Zeffy
Zeffy
85%
Responses: 36
Donorbox
Donorbox
79%
Responses: 75
Online Portal
Zeffy
Zeffy
84%
Responses: 30
Donorbox
Donorbox
84%
Responses: 79
Reporting
Zeffy
Zeffy
85%
Responses: 48
Donorbox
Donorbox
85%
Responses: 79
Sales POS
Zeffy
Zeffy
83%
Responses: 37
Donorbox
Donorbox
77%
Responses: 75
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