User Satisfaction Ratings

Data is scoped to the Video Hosting category. All reviews were collected as of April 03, 2024
Wistia
Wistia
(595)
4.6 out of 5
Wistia
Brightcove
Brightcove
(49)
4.0 out of 5
Brightcove
Star Rating
Wistia
Wistia
595 reviews
Brightcove
Brightcove
49 reviews
Ratings
Ease of Setup
Wistia
Wistia
95%
Responses: 207
Brightcove
Brightcove
73%
Responses: 24
Ease of Use
Wistia
Wistia
95%
Responses: 427
Brightcove
Brightcove
75%
Responses: 43
Quality of Support
Wistia
Wistia
93%
Responses: 337
Brightcove
Brightcove
76%
Responses: 41
Ease of Admin
Wistia
Wistia
93%
Responses: 221
Brightcove
Brightcove
75%
Responses: 27
Has the product been a good partner in doing business?
Wistia
Wistia
93%
Responses: 205
Brightcove
Brightcove
82%
Responses: 27
Meets Requirements
Wistia
Wistia
92%
Responses: 423
Brightcove
Brightcove
81%
Responses: 43
Analytics
Wistia
Wistia
86%
Responses: 53
Brightcove
Brightcove
65%
Responses: 11
Analytics
Wistia
Wistia
87%
Responses: 207
Brightcove
Brightcove
68%
Responses: 13
Likelihood to Recommend
Wistia
Wistia
92%
Responses: 537
Brightcove
Brightcove
80%
Responses: 47
Product Direction (% positive)
Wistia
Wistia
89%
Responses: 402
Brightcove
Brightcove
80%
Responses: 40
Third-Party Integrations
Wistia
Wistia
86%
Responses: 168
Brightcove
Brightcove
75%
Responses: 12
Engagement tools
Wistia
Wistia
88%
Responses: 163
Brightcove
Brightcove
85%
Responses: 12
Deep Search
Wistia
Wistia
73%
Responses: 37
Brightcove
Brightcove
72%
Responses: 10
Permissions
Wistia
Wistia
87%
Responses: 50
Brightcove
Brightcove
73%
Responses: 11
Distribution
Wistia
Wistia
94%
Responses: 202
Brightcove
Brightcove
87%
Responses: 13
Customizable Thumbnails
Wistia
Wistia
93%
Responses: 56
Brightcove
Brightcove
91%
Responses: 11
Custom Metadata
Wistia
Wistia
88%
Responses: 48
Brightcove
Brightcove
86%
Responses: 11
Video player
Wistia
Wistia
95%
Responses: 223
Brightcove
Brightcove
90%
Responses: 13
Video management
Wistia
Wistia
92%
Responses: 221
Brightcove
Brightcove
90%
Responses: 13
Avg. ROI (months)
Wistia
Wistia
Average 14 Months
Brightcove
Brightcove
Average 29 Months
Avg. Go Live Time (months)
Wistia
Wistia
Average 1 Months
Brightcove
Brightcove
Average 2 Months
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