User Satisfaction Ratings

Data is scoped to the Inbound Call Tracking category. All reviews were collected as of June 23, 2023
WhatConverts
WhatConverts
(111)
4.9 out of 5
WhatConverts
Invoca
Invoca
(884)
4.5 out of 5
Invoca
Star Rating
WhatConverts
WhatConverts
111 reviews
Invoca
Invoca
884 reviews
Ratings
Ease of Setup
WhatConverts
WhatConverts
91%
Responses: 58
Invoca
Invoca
79%
Responses: 487
Ease of Admin
WhatConverts
WhatConverts
93%
Responses: 58
Invoca
Invoca
83%
Responses: 491
Ease of Use
WhatConverts
WhatConverts
91%
Responses: 78
Invoca
Invoca
83%
Responses: 731
Meets Requirements
WhatConverts
WhatConverts
95%
Responses: 78
Invoca
Invoca
87%
Responses: 732
Quality of Support
WhatConverts
WhatConverts
97%
Responses: 77
Invoca
Invoca
90%
Responses: 720
Has the product been a good partner in doing business?
WhatConverts
WhatConverts
96%
Responses: 58
Invoca
Invoca
91%
Responses: 496
Likelihood to Recommend
WhatConverts
WhatConverts
97%
Responses: 101
Invoca
Invoca
89%
Responses: 831
Product Direction (% positive)
WhatConverts
WhatConverts
95%
Responses: 66
Invoca
Invoca
89%
Responses: 719
Integrations
WhatConverts
WhatConverts
89%
Responses: 16
Invoca
Invoca
82%
Responses: 11
Visitor & Keyword Tracking
WhatConverts
WhatConverts
92%
Responses: 44
Invoca
Invoca
86%
Responses: 248
Dynamic Number Insertion
WhatConverts
WhatConverts
95%
Responses: 43
Invoca
Invoca
89%
Responses: 257
Data Visualizations
WhatConverts
WhatConverts
91%
Responses: 15
Invoca
Invoca
86%
Responses: 7
Custom Reporting
WhatConverts
WhatConverts
80%
Responses: 14
Invoca
Invoca
75%
Responses: 8
Privacy, Security, and Compliance
WhatConverts
WhatConverts
94%
Responses: 32
Invoca
Invoca
90%
Responses: 109
Reports and Dashboards
WhatConverts
WhatConverts
88%
Responses: 36
Invoca
Invoca
83%
Responses: 15
Port Existing Numbers
WhatConverts
WhatConverts
88%
Responses: 26
Invoca
Invoca
84%
Responses: 141
Conversation Intelligence
WhatConverts
WhatConverts
90%
Responses: 23
Invoca
Invoca
86%
Responses: 98
Call Data
WhatConverts
WhatConverts
94%
Responses: 43
Invoca
Invoca
90%
Responses: 280
Call Recording
WhatConverts
WhatConverts
95%
Responses: 44
Invoca
Invoca
91%
Responses: 254
Campaign Stickiness
WhatConverts
WhatConverts
83%
Responses: 24
Invoca
Invoca
79%
Responses: 12
Dashboards
WhatConverts
WhatConverts
92%
Responses: 15
Invoca
Invoca
89%
Responses: 9
Marketing Channels
WhatConverts
WhatConverts
88%
Responses: 14
Invoca
Invoca
85%
Responses: 11
Multichannel Tracking
WhatConverts
WhatConverts
93%
Responses: 30
Invoca
Invoca
90%
Responses: 13
Geo-Routing
WhatConverts
WhatConverts
89%
Responses: 16
Invoca
Invoca
86%
Responses: 110
Performance and Reliability
WhatConverts
WhatConverts
94%
Responses: 40
Invoca
Invoca
91%
Responses: 133
Local Phone Numbers
WhatConverts
WhatConverts
91%
Responses: 46
Invoca
Invoca
88%
Responses: 240
Martech Integrations
WhatConverts
WhatConverts
86%
Responses: 25
Invoca
Invoca
85%
Responses: 86
Campaign Insights
WhatConverts
WhatConverts
88%
Responses: 30
Invoca
Invoca
87%
Responses: 14
Multi-User Access
WhatConverts
WhatConverts
90%
Responses: 28
Invoca
Invoca
90%
Responses: 13
Data Collection
WhatConverts
WhatConverts
89%
Responses: 33
Invoca
Invoca
89%
Responses: 11
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