User Satisfaction Ratings
Data is scoped to the Call Center Infrastructure (CCI) category. All reviews were collected as of July 26, 2023 Talkdesk |  RingCentral MVP | |
| Star Rating | Talkdesk 2,130 reviews | RingCentral MVP 684 reviews |
Ratings
Has the product been a good partner in doing business?
Talkdesk
Responses: 406
RingCentral MVP
Responses: 96
Quality of Support
Talkdesk
Responses: 814
RingCentral MVP
Responses: 193
Ease of Setup
Talkdesk
Responses: 410
RingCentral MVP
Responses: 99
Ease of Use
Talkdesk
Responses: 879
RingCentral MVP
Responses: 227
Ease of Admin
Talkdesk
Responses: 415
RingCentral MVP
Responses: 101
Meets Requirements
Talkdesk
Responses: 875
RingCentral MVP
Responses: 226
Product Direction (% positive)
Talkdesk
Responses: 833
RingCentral MVP
Responses: 219
Likelihood to Recommend
Talkdesk
Responses: 1041
RingCentral MVP
Responses: 276
Call Recording
Talkdesk
Responses: 108
RingCentral MVP
Responses: 17
Reporting & Dashboards
Talkdesk
Responses: 112
RingCentral MVP
Responses: 17
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