User Satisfaction Ratings
Data is scoped to the Survey category. All reviews were collected as of March 25, 2026 SurveyMonkey | |
| Star Rating | SurveyMonkey 23,405 reviews |
Ratings
Ease of Use
SurveyMonkey
Responses: 20634
Meets Requirements
SurveyMonkey
Responses: 20519
Ease of Setup
SurveyMonkey
Responses: 7986
Ease of Admin
SurveyMonkey
Responses: 7599
Has the product been a good partner in doing business?
SurveyMonkey
Responses: 6650
Quality of Support
SurveyMonkey
Responses: 14561
Feedback Collection
SurveyMonkey
Responses: 1146
Survey Deployment
SurveyMonkey
Responses: 1135
Survey Builder
SurveyMonkey
Responses: 1437
Device Responsiveness
SurveyMonkey
Responses: 1112
Multi-page Forms
SurveyMonkey
Responses: 199
Customizable Questions
SurveyMonkey
Responses: 1426
Real-Time Analysis
SurveyMonkey
Responses: 1023
Survey Distribution
SurveyMonkey
Responses: 1397
Feedback Aggregation
SurveyMonkey
Responses: 1056
Mobile Forms
SurveyMonkey
Responses: 192
Real-Time Action
SurveyMonkey
Responses: 991
Brand Design Consistency
SurveyMonkey
Responses: 1098
Security
SurveyMonkey
Responses: 965
System Monitoring
SurveyMonkey
Responses: 940
Data Exporting
SurveyMonkey
Responses: 1257
Custom Fields
SurveyMonkey
Responses: 194
Question Branching
SurveyMonkey
Responses: 1159
Reporting & Analytics
SurveyMonkey
Responses: 1364
Design
SurveyMonkey
Responses: 212
Templates
SurveyMonkey
Responses: 1352
Trigger Alerts
SurveyMonkey
Responses: 934
Permissions
SurveyMonkey
Responses: 1135
Likelihood to Recommend
SurveyMonkey
Responses: 23008
Conditional Logic
SurveyMonkey
Responses: 182
Notifications
SurveyMonkey
Responses: 182
Embedded Forms
SurveyMonkey
Responses: 161
Multilingual Surveys
SurveyMonkey
Responses: 906
BI Tools Integration
SurveyMonkey
Responses: 935
Branding
SurveyMonkey
Responses: 1197
CMS Support
SurveyMonkey
Responses: 353
Multimedia Support
SurveyMonkey
Responses: 1075
Offline Capability
SurveyMonkey
Responses: 142
Payments
SurveyMonkey
Responses: 143
Product Direction (% positive)
SurveyMonkey
Responses: 20077
Avg. Go Live Time (months)
SurveyMonkey
Average 1 Months
Avg. ROI (months)
SurveyMonkey
Average 12 Months
About G2
G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business.
Keeping our ratings unbiased is our top priority. We require the use of a LinkedIn account or verified business email address to validate a G2 user’s identity and employer. Additionally, all reviews are manually checked by our team. Only the opinion of real users and data from public sources factor into our ratings.
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
