User Satisfaction Ratings

All reviews were collected as of April 23, 2024
Square 9 Softworks
Square 9 Softworks
(138)
4.5 out of 5
Square 9 Softworks
DocuWare
DocuWare
(220)
4.5 out of 5
DocuWare
Star Rating
Square 9 Softworks
Square 9 Softworks
138 reviews
DocuWare
DocuWare
220 reviews
Ratings
Ease of Setup
Square 9 Softworks
Square 9 Softworks
83%
Responses: 62
DocuWare
DocuWare
77%
Responses: 57
Has the product been a good partner in doing business?
Square 9 Softworks
Square 9 Softworks
94%
Responses: 65
DocuWare
DocuWare
89%
Responses: 58
Ease of Admin
Square 9 Softworks
Square 9 Softworks
84%
Responses: 66
DocuWare
DocuWare
81%
Responses: 59
Ease of Use
Square 9 Softworks
Square 9 Softworks
90%
Responses: 114
DocuWare
DocuWare
88%
Responses: 190
Quality of Support
Square 9 Softworks
Square 9 Softworks
91%
Responses: 112
DocuWare
DocuWare
89%
Responses: 185
Meets Requirements
Square 9 Softworks
Square 9 Softworks
91%
Responses: 115
DocuWare
DocuWare
90%
Responses: 190
Self-Service Portal
Square 9 Softworks
Square 9 Softworks
89%
Responses: 6
DocuWare
DocuWare
72%
Responses: 6
Mobile Apps
Square 9 Softworks
Square 9 Softworks
92%
Responses: 15
DocuWare
DocuWare
88%
Responses: 123
Web Interface
Square 9 Softworks
Square 9 Softworks
91%
Responses: 39
DocuWare
DocuWare
88%
Responses: 141
Conditions
Square 9 Softworks
Square 9 Softworks
91%
Responses: 38
DocuWare
DocuWare
89%
Responses: 133
Form Creation
Square 9 Softworks
Square 9 Softworks
92%
Responses: 37
DocuWare
DocuWare
89%
Responses: 129
Search
Square 9 Softworks
Square 9 Softworks
90%
Responses: 42
DocuWare
DocuWare
88%
Responses: 147
Customization
Square 9 Softworks
Square 9 Softworks
87%
Responses: 21
DocuWare
DocuWare
84%
Responses: 16
Metadata
Square 9 Softworks
Square 9 Softworks
90%
Responses: 41
DocuWare
DocuWare
88%
Responses: 140
Document Assembly
Square 9 Softworks
Square 9 Softworks
88%
Responses: 38
DocuWare
DocuWare
86%
Responses: 137
Performance and Reliability
Square 9 Softworks
Square 9 Softworks
89%
Responses: 42
DocuWare
DocuWare
88%
Responses: 147
Likelihood to Recommend
Square 9 Softworks
Square 9 Softworks
90%
Responses: 137
DocuWare
DocuWare
89%
Responses: 208
Records Management
Square 9 Softworks
Square 9 Softworks
88%
Responses: 42
DocuWare
DocuWare
88%
Responses: 144
Avg. ROI (months)
Square 9 Softworks
Square 9 Softworks
Average 19 Months
DocuWare
DocuWare
Average 24 Months
Avg. Go Live Time (months)
Square 9 Softworks
Square 9 Softworks
Average 3 Months
DocuWare
DocuWare
Average 3 Months
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