User Satisfaction Ratings
Data is scoped to the Enterprise Content Management (ECM) category. All reviews were collected as of November 20, 2023 Square 9 Softworks |  DocuShare | |
| Star Rating | Square 9 Softworks 134 reviews | DocuShare 129 reviews |
Ratings
Has the product been a good partner in doing business?
Square 9 Softworks
Responses: 24
DocuShare
Responses: 66
Quality of Support
Square 9 Softworks
Responses: 55
DocuShare
Responses: 106
Ease of Setup
Square 9 Softworks
Responses: 24
DocuShare
Responses: 67
Ease of Use
Square 9 Softworks
Responses: 55
DocuShare
Responses: 116
Ease of Admin
Square 9 Softworks
Responses: 25
DocuShare
Responses: 67
Meets Requirements
Square 9 Softworks
Responses: 55
DocuShare
Responses: 115
Product Direction (% positive)
Square 9 Softworks
Responses: 55
DocuShare
Responses: 114
Mobile Apps
Square 9 Softworks
Responses: 15
DocuShare
Responses: 51
Likelihood to Recommend
Square 9 Softworks
Responses: 67
DocuShare
Responses: 119
Conditions
Square 9 Softworks
Responses: 37
DocuShare
Responses: 76
Form Creation
Square 9 Softworks
Responses: 36
DocuShare
Responses: 65
Document Assembly
Square 9 Softworks
Responses: 37
DocuShare
Responses: 14
Activities
Square 9 Softworks
Responses: 37
DocuShare
Responses: 71
Case Management
Square 9 Softworks
Responses: 33
DocuShare
Responses: 64
Process Automation
Square 9 Softworks
Responses: 38
DocuShare
Responses: 82
Web Interface
Square 9 Softworks
Responses: 38
DocuShare
Responses: 92
Collaboration
Square 9 Softworks
Responses: 37
DocuShare
Responses: 82
Records Management
Square 9 Softworks
Responses: 41
DocuShare
Responses: 86
Search
Square 9 Softworks
Responses: 41
DocuShare
Responses: 96
Performance and Reliability
Square 9 Softworks
Responses: 41
DocuShare
Responses: 93
Disposition
Square 9 Softworks
Responses: 36
DocuShare
Responses: 68
Metadata
Square 9 Softworks
Responses: 40
DocuShare
Responses: 87
System of Record Integration
Square 9 Softworks
Responses: 36
DocuShare
Responses: 73
OCR Scanning
Square 9 Softworks
Responses: 38
DocuShare
Responses: 80
Reporting and Auditing
Square 9 Softworks
Responses: 38
DocuShare
Responses: 76
Portals and Sites
Square 9 Softworks
Responses: 38
DocuShare
Responses: 69
APIs
Square 9 Softworks
Responses: 35
DocuShare
Responses: 56
Avg. ROI (months)
Square 9 Softworks
Average 16 Months
DocuShare
Average 29 Months
Avg. Go Live Time (months)
Square 9 Softworks
Average 2 Months
DocuShare
Average 3 Months
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