User Satisfaction Ratings

Data is scoped to the Payroll category. Based on reviews from Small-Business companies. All reviews were collected as of March 28, 2024
RUN Powered by ADP
RUN Powered by ADP
(1,316)
4.5 out of 5
RUN Powered by ADP
QuickBooks Desktop Pro
QuickBooks Desktop Pro
(1,708)
4.3 out of 5
QuickBooks Desktop Pro
Star Rating
RUN Powered by ADP
RUN Powered by ADP
1,316 reviews
QuickBooks Desktop Pro
QuickBooks Desktop Pro
1,708 reviews
Ratings
Quality of Support
RUN Powered by ADP
RUN Powered by ADP
89%
Responses: 836
QuickBooks Desktop Pro
QuickBooks Desktop Pro
78%
Responses: 484
Has the product been a good partner in doing business?
RUN Powered by ADP
RUN Powered by ADP
91%
Responses: 691
QuickBooks Desktop Pro
QuickBooks Desktop Pro
84%
Responses: 247
Ease of Admin
RUN Powered by ADP
RUN Powered by ADP
92%
Responses: 689
QuickBooks Desktop Pro
QuickBooks Desktop Pro
87%
Responses: 250
Ease of Use
RUN Powered by ADP
RUN Powered by ADP
92%
Responses: 847
QuickBooks Desktop Pro
QuickBooks Desktop Pro
87%
Responses: 521
Ease of Setup
RUN Powered by ADP
RUN Powered by ADP
88%
Responses: 671
QuickBooks Desktop Pro
QuickBooks Desktop Pro
84%
Responses: 248
Meets Requirements
RUN Powered by ADP
RUN Powered by ADP
92%
Responses: 842
QuickBooks Desktop Pro
QuickBooks Desktop Pro
90%
Responses: 519
Time Tracking Integration
RUN Powered by ADP
RUN Powered by ADP
85%
Responses: 236
QuickBooks Desktop Pro
QuickBooks Desktop Pro
80%
Responses: 45
Core HR Integration
RUN Powered by ADP
RUN Powered by ADP
86%
Responses: 197
QuickBooks Desktop Pro
QuickBooks Desktop Pro
82%
Responses: 29
Web Portal
RUN Powered by ADP
RUN Powered by ADP
91%
Responses: 533
QuickBooks Desktop Pro
QuickBooks Desktop Pro
82%
Responses: 159
Mobile
RUN Powered by ADP
RUN Powered by ADP
86%
Responses: 382
QuickBooks Desktop Pro
QuickBooks Desktop Pro
78%
Responses: 102
Scalability
RUN Powered by ADP
RUN Powered by ADP
93%
Responses: 503
QuickBooks Desktop Pro
QuickBooks Desktop Pro
87%
Responses: 312
Performance and Reliability
RUN Powered by ADP
RUN Powered by ADP
94%
Responses: 572
QuickBooks Desktop Pro
QuickBooks Desktop Pro
87%
Responses: 360
Pre-tax Deductions
RUN Powered by ADP
RUN Powered by ADP
93%
Responses: 478
QuickBooks Desktop Pro
QuickBooks Desktop Pro
87%
Responses: 291
Automatic Tax Payment
RUN Powered by ADP
RUN Powered by ADP
94%
Responses: 554
QuickBooks Desktop Pro
QuickBooks Desktop Pro
88%
Responses: 250
Expense Reimbursement
RUN Powered by ADP
RUN Powered by ADP
89%
Responses: 304
QuickBooks Desktop Pro
QuickBooks Desktop Pro
87%
Responses: 261
Approvals
RUN Powered by ADP
RUN Powered by ADP
92%
Responses: 300
QuickBooks Desktop Pro
QuickBooks Desktop Pro
88%
Responses: 193
Tax Filing
RUN Powered by ADP
RUN Powered by ADP
93%
Responses: 549
QuickBooks Desktop Pro
QuickBooks Desktop Pro
88%
Responses: 70
Wage Garnishment
RUN Powered by ADP
RUN Powered by ADP
90%
Responses: 330
QuickBooks Desktop Pro
QuickBooks Desktop Pro
87%
Responses: 220
Benefits Manager
RUN Powered by ADP
RUN Powered by ADP
86%
Responses: 312
QuickBooks Desktop Pro
QuickBooks Desktop Pro
82%
Responses: 119
Direct Deposit
RUN Powered by ADP
RUN Powered by ADP
96%
Responses: 614
QuickBooks Desktop Pro
QuickBooks Desktop Pro
90%
Responses: 242
API / Integration
RUN Powered by ADP
RUN Powered by ADP
86%
Responses: 235
QuickBooks Desktop Pro
QuickBooks Desktop Pro
84%
Responses: 176
Likelihood to Recommend
RUN Powered by ADP
RUN Powered by ADP
91%
Responses: 1175
QuickBooks Desktop Pro
QuickBooks Desktop Pro
87%
Responses: 573
Check/W-2 Delivery
RUN Powered by ADP
RUN Powered by ADP
94%
Responses: 496
QuickBooks Desktop Pro
QuickBooks Desktop Pro
91%
Responses: 256
Time Off Accrual
RUN Powered by ADP
RUN Powered by ADP
87%
Responses: 374
QuickBooks Desktop Pro
QuickBooks Desktop Pro
84%
Responses: 244
Tax Calculation
RUN Powered by ADP
RUN Powered by ADP
94%
Responses: 584
QuickBooks Desktop Pro
QuickBooks Desktop Pro
90%
Responses: 333
Payroll Entry
RUN Powered by ADP
RUN Powered by ADP
94%
Responses: 640
QuickBooks Desktop Pro
QuickBooks Desktop Pro
90%
Responses: 361
User, Role, and Access Management
RUN Powered by ADP
RUN Powered by ADP
92%
Responses: 510
QuickBooks Desktop Pro
QuickBooks Desktop Pro
88%
Responses: 336
Product Direction (% positive)
RUN Powered by ADP
RUN Powered by ADP
87%
Responses: 767
QuickBooks Desktop Pro
QuickBooks Desktop Pro
83%
Responses: 515
Reporting and Dashboards
RUN Powered by ADP
RUN Powered by ADP
90%
Responses: 528
QuickBooks Desktop Pro
QuickBooks Desktop Pro
87%
Responses: 344
Check/W-2 Printing
RUN Powered by ADP
RUN Powered by ADP
94%
Responses: 444
QuickBooks Desktop Pro
QuickBooks Desktop Pro
92%
Responses: 321
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