User Satisfaction Ratings

Data is scoped to the Payroll category. Based on reviews from Small-Business companies. All reviews were collected as of March 28, 2024
RUN Powered by ADP
RUN Powered by ADP
(1,316)
4.5 out of 5
RUN Powered by ADP
Paychex Flex
Paychex Flex
(1,487)
4.2 out of 5
Paychex Flex
Star Rating
RUN Powered by ADP
RUN Powered by ADP
1,316 reviews
Paychex Flex
Paychex Flex
1,487 reviews
Ratings
Ease of Use
RUN Powered by ADP
RUN Powered by ADP
92%
Responses: 847
Paychex Flex
Paychex Flex
87%
Responses: 890
Ease of Admin
RUN Powered by ADP
RUN Powered by ADP
92%
Responses: 689
Paychex Flex
Paychex Flex
88%
Responses: 692
Meets Requirements
RUN Powered by ADP
RUN Powered by ADP
92%
Responses: 842
Paychex Flex
Paychex Flex
90%
Responses: 883
Quality of Support
RUN Powered by ADP
RUN Powered by ADP
89%
Responses: 836
Paychex Flex
Paychex Flex
87%
Responses: 866
Has the product been a good partner in doing business?
RUN Powered by ADP
RUN Powered by ADP
91%
Responses: 691
Paychex Flex
Paychex Flex
89%
Responses: 690
Ease of Setup
RUN Powered by ADP
RUN Powered by ADP
88%
Responses: 671
Paychex Flex
Paychex Flex
86%
Responses: 671
Background Checks
RUN Powered by ADP
RUN Powered by ADP
87%
Responses: 53
Paychex Flex
Paychex Flex
75%
Responses: 21
Interview Scheduling
RUN Powered by ADP
RUN Powered by ADP
82%
Responses: 40
Paychex Flex
Paychex Flex
76%
Responses: 18
Automated Onboarding Workflows
RUN Powered by ADP
RUN Powered by ADP
90%
Responses: 67
Paychex Flex
Paychex Flex
80%
Responses: 35
Forms Library
RUN Powered by ADP
RUN Powered by ADP
89%
Responses: 79
Paychex Flex
Paychex Flex
82%
Responses: 49
Integration APIs
RUN Powered by ADP
RUN Powered by ADP
86%
Responses: 140
Paychex Flex
Paychex Flex
80%
Responses: 86
E-Forms
RUN Powered by ADP
RUN Powered by ADP
91%
Responses: 77
Paychex Flex
Paychex Flex
85%
Responses: 52
Time Tracking Integration
RUN Powered by ADP
RUN Powered by ADP
85%
Responses: 236
Paychex Flex
Paychex Flex
78%
Responses: 154
Customization
RUN Powered by ADP
RUN Powered by ADP
85%
Responses: 209
Paychex Flex
Paychex Flex
78%
Responses: 183
Core HR Integration
RUN Powered by ADP
RUN Powered by ADP
86%
Responses: 197
Paychex Flex
Paychex Flex
80%
Responses: 143
Time, Attendance, and PTO
RUN Powered by ADP
RUN Powered by ADP
88%
Responses: 73
Paychex Flex
Paychex Flex
80%
Responses: 55
User, Role, and Access Management
RUN Powered by ADP
RUN Powered by ADP
93%
Responses: 253
Paychex Flex
Paychex Flex
85%
Responses: 256
Accounting Integration
RUN Powered by ADP
RUN Powered by ADP
86%
Responses: 270
Paychex Flex
Paychex Flex
80%
Responses: 166
Onboarding Notifications
RUN Powered by ADP
RUN Powered by ADP
89%
Responses: 74
Paychex Flex
Paychex Flex
82%
Responses: 48
Mobility
RUN Powered by ADP
RUN Powered by ADP
91%
Responses: 216
Paychex Flex
Paychex Flex
83%
Responses: 168
E-Signature
RUN Powered by ADP
RUN Powered by ADP
90%
Responses: 67
Paychex Flex
Paychex Flex
87%
Responses: 45
Self-Service Portal
RUN Powered by ADP
RUN Powered by ADP
92%
Responses: 89
Paychex Flex
Paychex Flex
87%
Responses: 70
API / Integration
RUN Powered by ADP
RUN Powered by ADP
86%
Responses: 235
Paychex Flex
Paychex Flex
81%
Responses: 135
Likelihood to Recommend
RUN Powered by ADP
RUN Powered by ADP
91%
Responses: 1175
Paychex Flex
Paychex Flex
86%
Responses: 1060
Benefits Administration
RUN Powered by ADP
RUN Powered by ADP
89%
Responses: 66
Paychex Flex
Paychex Flex
86%
Responses: 68
Approvals
RUN Powered by ADP
RUN Powered by ADP
92%
Responses: 300
Paychex Flex
Paychex Flex
88%
Responses: 262
Time Off Accrual
RUN Powered by ADP
RUN Powered by ADP
87%
Responses: 374
Paychex Flex
Paychex Flex
82%
Responses: 329
Performance
RUN Powered by ADP
RUN Powered by ADP
93%
Responses: 287
Paychex Flex
Paychex Flex
88%
Responses: 264
Scalability
RUN Powered by ADP
RUN Powered by ADP
93%
Responses: 503
Paychex Flex
Paychex Flex
89%
Responses: 503
Payroll Entry
RUN Powered by ADP
RUN Powered by ADP
94%
Responses: 640
Paychex Flex
Paychex Flex
89%
Responses: 593
Dashboards
RUN Powered by ADP
RUN Powered by ADP
93%
Responses: 292
Paychex Flex
Paychex Flex
88%
Responses: 274
Benefits Manager
RUN Powered by ADP
RUN Powered by ADP
86%
Responses: 312
Paychex Flex
Paychex Flex
83%
Responses: 357
Reporting
RUN Powered by ADP
RUN Powered by ADP
91%
Responses: 261
Paychex Flex
Paychex Flex
87%
Responses: 254
Performance and Reliability
RUN Powered by ADP
RUN Powered by ADP
94%
Responses: 572
Paychex Flex
Paychex Flex
90%
Responses: 615
Onboarding
RUN Powered by ADP
RUN Powered by ADP
90%
Responses: 83
Paychex Flex
Paychex Flex
86%
Responses: 55
Expense Reimbursement
RUN Powered by ADP
RUN Powered by ADP
89%
Responses: 304
Paychex Flex
Paychex Flex
88%
Responses: 251
User, Role, and Access Management
RUN Powered by ADP
RUN Powered by ADP
92%
Responses: 510
Paychex Flex
Paychex Flex
88%
Responses: 585
Compliance
RUN Powered by ADP
RUN Powered by ADP
94%
Responses: 72
Paychex Flex
Paychex Flex
90%
Responses: 67
Pre-tax Deductions
RUN Powered by ADP
RUN Powered by ADP
93%
Responses: 478
Paychex Flex
Paychex Flex
91%
Responses: 524
Product Direction (% positive)
RUN Powered by ADP
RUN Powered by ADP
87%
Responses: 767
Paychex Flex
Paychex Flex
82%
Responses: 865
Compliance Training
RUN Powered by ADP
RUN Powered by ADP
86%
Responses: 56
Paychex Flex
Paychex Flex
82%
Responses: 28
Web Portal
RUN Powered by ADP
RUN Powered by ADP
91%
Responses: 533
Paychex Flex
Paychex Flex
89%
Responses: 581
Wage Garnishment
RUN Powered by ADP
RUN Powered by ADP
90%
Responses: 330
Paychex Flex
Paychex Flex
89%
Responses: 337
Check/W-2 Delivery
RUN Powered by ADP
RUN Powered by ADP
94%
Responses: 496
Paychex Flex
Paychex Flex
93%
Responses: 583
Reporting and Dashboards
RUN Powered by ADP
RUN Powered by ADP
90%
Responses: 528
Paychex Flex
Paychex Flex
88%
Responses: 613
Tax Calculation
RUN Powered by ADP
RUN Powered by ADP
94%
Responses: 584
Paychex Flex
Paychex Flex
93%
Responses: 630
Automatic Tax Payment
RUN Powered by ADP
RUN Powered by ADP
94%
Responses: 554
Paychex Flex
Paychex Flex
93%
Responses: 595
Check/W-2 Printing
RUN Powered by ADP
RUN Powered by ADP
94%
Responses: 444
Paychex Flex
Paychex Flex
93%
Responses: 544
Direct Deposit
RUN Powered by ADP
RUN Powered by ADP
96%
Responses: 614
Paychex Flex
Paychex Flex
95%
Responses: 653
Tax Filing
RUN Powered by ADP
RUN Powered by ADP
93%
Responses: 549
Paychex Flex
Paychex Flex
92%
Responses: 597
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