User Satisfaction Ratings
Data is scoped to the Payroll category. Based on reviews from Small-Business companies. All reviews were collected as of March 28, 2024 RUN Powered by ADP |  Paychex Flex | |
| Star Rating | RUN Powered by ADP 1,316 reviews | Paychex Flex 1,487 reviews |
Ratings
Ease of Use
RUN Powered by ADP
Responses: 847
Paychex Flex
Responses: 890
Ease of Admin
RUN Powered by ADP
Responses: 689
Paychex Flex
Responses: 692
Meets Requirements
RUN Powered by ADP
Responses: 842
Paychex Flex
Responses: 883
Quality of Support
RUN Powered by ADP
Responses: 836
Paychex Flex
Responses: 866
Has the product been a good partner in doing business?
RUN Powered by ADP
Responses: 691
Paychex Flex
Responses: 690
Ease of Setup
RUN Powered by ADP
Responses: 671
Paychex Flex
Responses: 671
Background Checks
RUN Powered by ADP
Responses: 53
Paychex Flex
Responses: 21
Interview Scheduling
RUN Powered by ADP
Responses: 40
Paychex Flex
Responses: 18
Automated Onboarding Workflows
RUN Powered by ADP
Responses: 67
Paychex Flex
Responses: 35
Forms Library
RUN Powered by ADP
Responses: 79
Paychex Flex
Responses: 49
Integration APIs
RUN Powered by ADP
Responses: 140
Paychex Flex
Responses: 86
E-Forms
RUN Powered by ADP
Responses: 77
Paychex Flex
Responses: 52
Time Tracking Integration
RUN Powered by ADP
Responses: 236
Paychex Flex
Responses: 154
Customization
RUN Powered by ADP
Responses: 209
Paychex Flex
Responses: 183
Core HR Integration
RUN Powered by ADP
Responses: 197
Paychex Flex
Responses: 143
Time, Attendance, and PTO
RUN Powered by ADP
Responses: 73
Paychex Flex
Responses: 55
User, Role, and Access Management
RUN Powered by ADP
Responses: 253
Paychex Flex
Responses: 256
Accounting Integration
RUN Powered by ADP
Responses: 270
Paychex Flex
Responses: 166
Onboarding Notifications
RUN Powered by ADP
Responses: 74
Paychex Flex
Responses: 48
Mobility
RUN Powered by ADP
Responses: 216
Paychex Flex
Responses: 168
E-Signature
RUN Powered by ADP
Responses: 67
Paychex Flex
Responses: 45
Self-Service Portal
RUN Powered by ADP
Responses: 89
Paychex Flex
Responses: 70
API / Integration
RUN Powered by ADP
Responses: 235
Paychex Flex
Responses: 135
Likelihood to Recommend
RUN Powered by ADP
Responses: 1175
Paychex Flex
Responses: 1060
Benefits Administration
RUN Powered by ADP
Responses: 66
Paychex Flex
Responses: 68
Approvals
RUN Powered by ADP
Responses: 300
Paychex Flex
Responses: 262
Time Off Accrual
RUN Powered by ADP
Responses: 374
Paychex Flex
Responses: 329
Performance
RUN Powered by ADP
Responses: 287
Paychex Flex
Responses: 264
Scalability
RUN Powered by ADP
Responses: 503
Paychex Flex
Responses: 503
Payroll Entry
RUN Powered by ADP
Responses: 640
Paychex Flex
Responses: 593
Dashboards
RUN Powered by ADP
Responses: 292
Paychex Flex
Responses: 274
Benefits Manager
RUN Powered by ADP
Responses: 312
Paychex Flex
Responses: 357
Reporting
RUN Powered by ADP
Responses: 261
Paychex Flex
Responses: 254
Performance and Reliability
RUN Powered by ADP
Responses: 572
Paychex Flex
Responses: 615
Onboarding
RUN Powered by ADP
Responses: 83
Paychex Flex
Responses: 55
Expense Reimbursement
RUN Powered by ADP
Responses: 304
Paychex Flex
Responses: 251
User, Role, and Access Management
RUN Powered by ADP
Responses: 510
Paychex Flex
Responses: 585
Compliance
RUN Powered by ADP
Responses: 72
Paychex Flex
Responses: 67
Pre-tax Deductions
RUN Powered by ADP
Responses: 478
Paychex Flex
Responses: 524
Product Direction (% positive)
RUN Powered by ADP
Responses: 767
Paychex Flex
Responses: 865
Compliance Training
RUN Powered by ADP
Responses: 56
Paychex Flex
Responses: 28
Web Portal
RUN Powered by ADP
Responses: 533
Paychex Flex
Responses: 581
Wage Garnishment
RUN Powered by ADP
Responses: 330
Paychex Flex
Responses: 337
Check/W-2 Delivery
RUN Powered by ADP
Responses: 496
Paychex Flex
Responses: 583
Reporting and Dashboards
RUN Powered by ADP
Responses: 528
Paychex Flex
Responses: 613
Tax Calculation
RUN Powered by ADP
Responses: 584
Paychex Flex
Responses: 630
Automatic Tax Payment
RUN Powered by ADP
Responses: 554
Paychex Flex
Responses: 595
Check/W-2 Printing
RUN Powered by ADP
Responses: 444
Paychex Flex
Responses: 544
Direct Deposit
RUN Powered by ADP
Responses: 614
Paychex Flex
Responses: 653
Tax Filing
RUN Powered by ADP
Responses: 549
Paychex Flex
Responses: 597
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