User Satisfaction Ratings

Data is scoped to the Core HR category. All reviews were collected as of April 05, 2023
Rippling
Rippling
(1,873)
4.8 out of 5
Rippling
Paychex Flex
Paychex Flex
(1,442)
4.2 out of 5
Paychex Flex
Star Rating
Rippling
Rippling
1,873 reviews
Paychex Flex
Paychex Flex
1,442 reviews
Ratings
Ease of Use
Rippling
Rippling
96%
Responses: 661
Paychex Flex
Paychex Flex
83%
Responses: 187
Meets Requirements
Rippling
Rippling
95%
Responses: 661
Paychex Flex
Paychex Flex
84%
Responses: 187
Quality of Support
Rippling
Rippling
92%
Responses: 567
Paychex Flex
Paychex Flex
82%
Responses: 181
Ease of Setup
Rippling
Rippling
86%
Responses: 213
Paychex Flex
Paychex Flex
79%
Responses: 142
Ease of Admin
Rippling
Rippling
90%
Responses: 218
Paychex Flex
Paychex Flex
83%
Responses: 147
Has the product been a good partner in doing business?
Rippling
Rippling
88%
Responses: 216
Paychex Flex
Paychex Flex
83%
Responses: 146
Third-Party Carrier Integration
Rippling
Rippling
95%
Responses: 165
Paychex Flex
Paychex Flex
74%
Responses: 32
API / Integration
Rippling
Rippling
93%
Responses: 148
Paychex Flex
Paychex Flex
74%
Responses: 32
Mobile Shift Scheduling
Rippling
Rippling
96%
Responses: 19
Paychex Flex
Paychex Flex
77%
Responses: 8
Integration APIs
Rippling
Rippling
92%
Responses: 96
Paychex Flex
Paychex Flex
74%
Responses: 34
Time Off Accrual
Rippling
Rippling
96%
Responses: 249
Paychex Flex
Paychex Flex
78%
Responses: 95
Likelihood to Recommend
Rippling
Rippling
96%
Responses: 954
Paychex Flex
Paychex Flex
81%
Responses: 220
Accounting Integration
Rippling
Rippling
95%
Responses: 134
Paychex Flex
Paychex Flex
77%
Responses: 45
Job Posting
Rippling
Rippling
94%
Responses: 15
Paychex Flex
Paychex Flex
79%
Responses: 7
Benefits Administration
Rippling
Rippling
96%
Responses: 342
Paychex Flex
Paychex Flex
80%
Responses: 100
Time, Attendance, and PTO
Rippling
Rippling
95%
Responses: 373
Paychex Flex
Paychex Flex
80%
Responses: 87
Core HR Integration
Rippling
Rippling
97%
Responses: 181
Paychex Flex
Paychex Flex
82%
Responses: 55
Benefits Manager
Rippling
Rippling
97%
Responses: 272
Paychex Flex
Paychex Flex
82%
Responses: 101
Product Direction (% positive)
Rippling
Rippling
91%
Responses: 568
Paychex Flex
Paychex Flex
79%
Responses: 180
Enrollment Planning
Rippling
Rippling
96%
Responses: 233
Paychex Flex
Paychex Flex
82%
Responses: 62
Integrations / APIs
Rippling
Rippling
95%
Responses: 170
Paychex Flex
Paychex Flex
81%
Responses: 31
Automated Resume Parsing
Rippling
Rippling
88%
Responses: 10
Paychex Flex
Paychex Flex
75%
Responses: 6
Self-Service Portal
Rippling
Rippling
97%
Responses: 237
Paychex Flex
Paychex Flex
84%
Responses: 64
Shift Scheduling
Rippling
Rippling
99%
Responses: 14
Paychex Flex
Paychex Flex
86%
Responses: 7
Benefits Record Management
Rippling
Rippling
96%
Responses: 236
Paychex Flex
Paychex Flex
84%
Responses: 66
Organization Management
Rippling
Rippling
95%
Responses: 336
Paychex Flex
Paychex Flex
83%
Responses: 95
Document Management
Rippling
Rippling
95%
Responses: 209
Paychex Flex
Paychex Flex
83%
Responses: 50
User, Role, and Access Management
Rippling
Rippling
93%
Responses: 131
Paychex Flex
Paychex Flex
81%
Responses: 103
Customization
Rippling
Rippling
86%
Responses: 112
Paychex Flex
Paychex Flex
75%
Responses: 77
Web Portal
Rippling
Rippling
98%
Responses: 302
Paychex Flex
Paychex Flex
87%
Responses: 124
Salary Structures
Rippling
Rippling
94%
Responses: 263
Paychex Flex
Paychex Flex
84%
Responses: 63
Total Compensation Statements
Rippling
Rippling
97%
Responses: 211
Paychex Flex
Paychex Flex
87%
Responses: 51
Absence & Leave Management
Rippling
Rippling
94%
Responses: 64
Paychex Flex
Paychex Flex
84%
Responses: 25
Time Tracking Integration
Rippling
Rippling
94%
Responses: 141
Paychex Flex
Paychex Flex
84%
Responses: 45
Performance
Rippling
Rippling
94%
Responses: 133
Paychex Flex
Paychex Flex
84%
Responses: 101
Hiring Processes Tracking
Rippling
Rippling
92%
Responses: 15
Paychex Flex
Paychex Flex
83%
Responses: 10
User, Role, and Access Management
Rippling
Rippling
95%
Responses: 243
Paychex Flex
Paychex Flex
86%
Responses: 123
Benefits Dashboards
Rippling
Rippling
97%
Responses: 246
Paychex Flex
Paychex Flex
88%
Responses: 62
Mobile Benefits Access
Rippling
Rippling
94%
Responses: 178
Paychex Flex
Paychex Flex
85%
Responses: 43
Compliance
Rippling
Rippling
94%
Responses: 254
Paychex Flex
Paychex Flex
86%
Responses: 95
Time & Attendance Tracking
Rippling
Rippling
96%
Responses: 37
Paychex Flex
Paychex Flex
88%
Responses: 26
Performance and Reliability
Rippling
Rippling
96%
Responses: 264
Paychex Flex
Paychex Flex
88%
Responses: 121
Regulatory Compliance
Rippling
Rippling
95%
Responses: 170
Paychex Flex
Paychex Flex
88%
Responses: 60
Mobility
Rippling
Rippling
90%
Responses: 102
Paychex Flex
Paychex Flex
82%
Responses: 71
Labor Forecasting
Rippling
Rippling
94%
Responses: 18
Paychex Flex
Paychex Flex
86%
Responses: 7
Reporting
Rippling
Rippling
89%
Responses: 116
Paychex Flex
Paychex Flex
82%
Responses: 105
Expense Management
Rippling
Rippling
93%
Responses: 178
Paychex Flex
Paychex Flex
85%
Responses: 37
Approvals
Rippling
Rippling
97%
Responses: 203
Paychex Flex
Paychex Flex
89%
Responses: 77
Scalability
Rippling
Rippling
96%
Responses: 249
Paychex Flex
Paychex Flex
89%
Responses: 105
Payroll Entry
Rippling
Rippling
97%
Responses: 237
Paychex Flex
Paychex Flex
90%
Responses: 122
Reporting and Dashboards
Rippling
Rippling
93%
Responses: 233
Paychex Flex
Paychex Flex
86%
Responses: 123
Mobile
Rippling
Rippling
90%
Responses: 211
Paychex Flex
Paychex Flex
83%
Responses: 84
Wage Garnishment
Rippling
Rippling
97%
Responses: 139
Paychex Flex
Paychex Flex
91%
Responses: 88
Check/W-2 Delivery
Rippling
Rippling
98%
Responses: 197
Paychex Flex
Paychex Flex
93%
Responses: 115
Expense Reimbursement
Rippling
Rippling
96%
Responses: 147
Paychex Flex
Paychex Flex
91%
Responses: 52
Automatic Tax Payment
Rippling
Rippling
95%
Responses: 182
Paychex Flex
Paychex Flex
91%
Responses: 115
Dashboards
Rippling
Rippling
90%
Responses: 131
Paychex Flex
Paychex Flex
86%
Responses: 102
Tax Filing
Rippling
Rippling
95%
Responses: 180
Paychex Flex
Paychex Flex
91%
Responses: 116
Pre-tax Deductions
Rippling
Rippling
97%
Responses: 234
Paychex Flex
Paychex Flex
93%
Responses: 124
Tax Calculation
Rippling
Rippling
95%
Responses: 205
Paychex Flex
Paychex Flex
92%
Responses: 124
Check/W-2 Printing
Rippling
Rippling
98%
Responses: 196
Paychex Flex
Paychex Flex
94%
Responses: 108
Direct Deposit
Rippling
Rippling
98%
Responses: 297
Paychex Flex
Paychex Flex
96%
Responses: 132
Avg. ROI (months)
Rippling
Rippling
Average 13 Months
Paychex Flex
Paychex Flex
Average 23 Months
Avg. Go Live Time (months)
Rippling
Rippling
Average 1 Months
Paychex Flex
Paychex Flex
Average 2 Months
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