User Satisfaction Ratings

Data is scoped to the Core HR category. All reviews were collected as of May 03, 2026
Paylocity
Paylocity
(5,215)
4.5 out of 5
Paylocity
UKG Pro
UKG Pro
(2,177)
4.3 out of 5
UKG Pro
Star Rating
Paylocity
Paylocity
5,215 reviews
UKG Pro
UKG Pro
2,177 reviews
Ratings
Ease of Admin
Paylocity
Paylocity
84%
Responses: 1372
UKG Pro
UKG Pro
80%
Responses: 844
Ease of Use
Paylocity
Paylocity
86%
Responses: 1573
UKG Pro
UKG Pro
84%
Responses: 1099
Has the product been a good partner in doing business?
Paylocity
Paylocity
85%
Responses: 1371
UKG Pro
UKG Pro
83%
Responses: 834
Avg. Go Live Time (months)
Paylocity
Paylocity
Average 3 Months
UKG Pro
UKG Pro
Average 5 Months
Meets Requirements
Paylocity
Paylocity
86%
Responses: 1559
UKG Pro
UKG Pro
82%
Responses: 1079
Quality of Support
Paylocity
Paylocity
82%
Responses: 1533
UKG Pro
UKG Pro
77%
Responses: 1034
Avg. ROI (months)
Paylocity
Paylocity
Average 12 Months
UKG Pro
UKG Pro
Average 22 Months
Activity Dashboard
Paylocity
Paylocity
85%
Responses: 947
UKG Pro
UKG Pro
79%
Responses: 601
Mobility
Paylocity
Paylocity
84%
Responses: 891
UKG Pro
UKG Pro
76%
Responses: 510
About G2

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business.

Keeping our ratings unbiased is our top priority. We require the use of a LinkedIn account or verified business email address to validate a G2 user’s identity and employer. Additionally, all reviews are manually checked by our team. Only the opinion of real users and data from public sources factor into our ratings.

© 2026 G2, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form without G2’s prior written permission. While the information in this report has been obtained from sources believed to be reliable, G2 disclaims all warranties as to the accuracy, completeness, or adequacy of such information and shall have no liability for errors, omissions, or inadequacies in such information.