User Satisfaction Ratings

All reviews were collected as of June 25, 2025
Payhawk
Payhawk
(707)
4.5 out of 5
Payhawk
SAP Concur
SAP Concur
(6,202)
4.0 out of 5
SAP Concur
Star Rating
Payhawk
Payhawk
707 reviews
SAP Concur
SAP Concur
6,202 reviews
Ratings
Quality of Support
Payhawk
Payhawk
92%
Responses: 503
SAP Concur
SAP Concur
80%
Responses: 3887
Ease of Use
Payhawk
Payhawk
91%
Responses: 663
SAP Concur
SAP Concur
80%
Responses: 5468
Ease of Setup
Payhawk
Payhawk
88%
Responses: 493
SAP Concur
SAP Concur
78%
Responses: 884
Ease of Admin
Payhawk
Payhawk
89%
Responses: 268
SAP Concur
SAP Concur
80%
Responses: 769
Has the product been a good partner in doing business?
Payhawk
Payhawk
88%
Responses: 261
SAP Concur
SAP Concur
80%
Responses: 752
Product Direction (% positive)
Payhawk
Payhawk
93%
Responses: 644
SAP Concur
SAP Concur
75%
Responses: 5340
Likelihood to Recommend
Payhawk
Payhawk
91%
Responses: 702
SAP Concur
SAP Concur
80%
Responses: 6084
Mobile User Support
Payhawk
Payhawk
87%
Responses: 454
SAP Concur
SAP Concur
83%
Responses: 1492
Digital Receipt Management
Payhawk
Payhawk
89%
Responses: 520
SAP Concur
SAP Concur
85%
Responses: 3999
Performance and Reliability
Payhawk
Payhawk
87%
Responses: 467
SAP Concur
SAP Concur
84%
Responses: 1739
Bank / Credit Card Integration
Payhawk
Payhawk
87%
Responses: 517
SAP Concur
SAP Concur
86%
Responses: 3394
Ease of Creating Expense Reports
Payhawk
Payhawk
85%
Responses: 516
SAP Concur
SAP Concur
85%
Responses: 4165
Employee Reimbursement
Payhawk
Payhawk
89%
Responses: 516
SAP Concur
SAP Concur
88%
Responses: 3984
Avg. ROI (months)
Payhawk
Payhawk
Average 8 Months
SAP Concur
SAP Concur
Average 21 Months
Avg. Go Live Time (months)
Payhawk
Payhawk
Average 2 Months
SAP Concur
SAP Concur
Average 4 Months
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