User Satisfaction Ratings

Data is scoped to the Payroll category. Based on reviews from Mid-Market companies. All reviews were collected as of May 03, 2026
Paycom
Paycom
(6,244)
4.5 out of 5
Paycom
UKG Pro
UKG Pro
(2,177)
4.3 out of 5
UKG Pro
Star Rating
Paycom
Paycom
6,244 reviews
UKG Pro
UKG Pro
2,177 reviews
Reviews
Ease of Admin
Paycom
Paycom
82%
Responses: 548
UKG Pro
UKG Pro
78%
Responses: 425
Ease of Setup
Paycom
Paycom
77%
Responses: 543
UKG Pro
UKG Pro
71%
Responses: 411
Ease of Use
Paycom
Paycom
85%
Responses: 938
UKG Pro
UKG Pro
83%
Responses: 649
Has the product been a good partner in doing business?
Paycom
Paycom
83%
Responses: 545
UKG Pro
UKG Pro
82%
Responses: 425
Likelihood to Recommend
Paycom
Paycom
85%
Responses: 1096
UKG Pro
UKG Pro
84%
Responses: 730
Avg. Go Live Time (months)
Paycom
Paycom
Average 3 Months
UKG Pro
UKG Pro
Average 5 Months
Meets Requirements
Paycom
Paycom
86%
Responses: 904
UKG Pro
UKG Pro
83%
Responses: 635
Quality of Support
Paycom
Paycom
84%
Responses: 834
UKG Pro
UKG Pro
78%
Responses: 589
Avg. ROI (months)
Paycom
Paycom
Average 13 Months
UKG Pro
UKG Pro
Average 23 Months
Approvals
Paycom
Paycom
90%
Responses: 586
UKG Pro
UKG Pro
86%
Responses: 381
Automatic Tax Payment
Paycom
Paycom
89%
Responses: 245
UKG Pro
UKG Pro
83%
Responses: 333
Benefits Manager
Paycom
Paycom
87%
Responses: 579
UKG Pro
UKG Pro
83%
Responses: 382
Check/W-2 Delivery
Paycom
Paycom
91%
Responses: 564
UKG Pro
UKG Pro
89%
Responses: 379
Check/W-2 Printing
Paycom
Paycom
92%
Responses: 569
UKG Pro
UKG Pro
90%
Responses: 404
Direct Deposit
Paycom
Paycom
94%
Responses: 650
UKG Pro
UKG Pro
92%
Responses: 448
Expense Reimbursement
Paycom
Paycom
85%
Responses: 390
UKG Pro
UKG Pro
80%
Responses: 142
Mobile
Paycom
Paycom
91%
Responses: 614
UKG Pro
UKG Pro
80%
Responses: 350
Payroll Entry
Paycom
Paycom
90%
Responses: 614
UKG Pro
UKG Pro
86%
Responses: 419
Performance and Reliability
Paycom
Paycom
89%
Responses: 614
UKG Pro
UKG Pro
85%
Responses: 434
Pre-tax Deductions
Paycom
Paycom
91%
Responses: 587
UKG Pro
UKG Pro
88%
Responses: 421
Payroll Reporting
Paycom
Paycom
88%
Responses: 566
UKG Pro
UKG Pro
82%
Responses: 423
Scalability
Paycom
Paycom
88%
Responses: 539
UKG Pro
UKG Pro
85%
Responses: 388
Tax Calculation
Paycom
Paycom
89%
Responses: 585
UKG Pro
UKG Pro
87%
Responses: 395
Tax Filing
Paycom
Paycom
88%
Responses: 531
UKG Pro
UKG Pro
83%
Responses: 365
Time Off Accrual
Paycom
Paycom
88%
Responses: 634
UKG Pro
UKG Pro
79%
Responses: 419
User, Role, and Access Management
Paycom
Paycom
89%
Responses: 577
UKG Pro
UKG Pro
86%
Responses: 432
Wage Garnishment
Paycom
Paycom
89%
Responses: 514
UKG Pro
UKG Pro
87%
Responses: 373
Web Portal
Paycom
Paycom
92%
Responses: 665
UKG Pro
UKG Pro
88%
Responses: 473
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