User Satisfaction Ratings
Data is scoped to the Payroll category. Based on reviews from Small-Business companies. All reviews were collected as of May 03, 2026 Paycom |  PrimePay | |
| Star Rating | Paycom 6,244 reviews | PrimePay 97 reviews |
Ratings
Ease of Admin
Paycom
Responses: 114
PrimePay
Responses: 24
Ease of Setup
Paycom
Responses: 121
PrimePay
Responses: 25
Ease of Use
Paycom
Responses: 190
PrimePay
Responses: 45
Has the product been a good partner in doing business?
Paycom
Responses: 115
PrimePay
Responses: 26
Likelihood to Recommend
Paycom
Responses: 224
PrimePay
Responses: 56
Avg. Go Live Time (months)
Paycom
Average 1 Months
PrimePay
Average 2 Months
Product Direction (% positive)
Paycom
Responses: 180
PrimePay
Responses: 46
Meets Requirements
Paycom
Responses: 186
PrimePay
Responses: 44
Quality of Support
Paycom
Responses: 180
PrimePay
Responses: 45
Avg. ROI (months)
Paycom
Average 9 Months
PrimePay
Average 15 Months
Approvals
Paycom
Responses: 119
PrimePay
Responses: 27
Automatic Tax Payment
Paycom
Responses: 67
PrimePay
Responses: 34
Benefits Manager
Paycom
Responses: 108
PrimePay
Responses: 22
Check/W-2 Delivery
Paycom
Responses: 127
PrimePay
Responses: 32
Check/W-2 Printing
Paycom
Responses: 127
PrimePay
Responses: 31
Direct Deposit
Paycom
Responses: 137
PrimePay
Responses: 38
Expense Reimbursement
Paycom
Responses: 97
PrimePay
Responses: 11
Mobile
Paycom
Responses: 127
PrimePay
Responses: 31
Payroll Entry
Paycom
Responses: 138
PrimePay
Responses: 37
Performance and Reliability
Paycom
Responses: 136
PrimePay
Responses: 34
Pre-tax Deductions
Paycom
Responses: 126
PrimePay
Responses: 32
Payroll Reporting
Paycom
Responses: 126
PrimePay
Responses: 29
Scalability
Paycom
Responses: 115
PrimePay
Responses: 26
Tax Calculation
Paycom
Responses: 133
PrimePay
Responses: 36
Tax Filing
Paycom
Responses: 125
PrimePay
Responses: 30
Time Off Accrual
Paycom
Responses: 129
PrimePay
Responses: 29
User, Role, and Access Management
Paycom
Responses: 125
PrimePay
Responses: 31
Wage Garnishment
Paycom
Responses: 98
PrimePay
Responses: 28
Web Portal
Paycom
Responses: 136
PrimePay
Responses: 35
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