User Satisfaction Ratings

Data is scoped to the Payroll category. Based on reviews from Small-Business companies. All reviews were collected as of May 03, 2026
Paycom
Paycom
(6,245)
4.5 out of 5
Paycom
CoAd Pay
CoAd Pay
(97)
4.2 out of 5
CoAd Pay
Star Rating
Paycom
Paycom
6,245 reviews
CoAd Pay
CoAd Pay
97 reviews
Reviews
Ease of Admin
Paycom
Paycom
86%
Responses: 114
CoAd Pay
CoAd Pay
78%
Responses: 24
Ease of Setup
Paycom
Paycom
84%
Responses: 127
CoAd Pay
CoAd Pay
77%
Responses: 25
Ease of Use
Paycom
Paycom
88%
Responses: 219
CoAd Pay
CoAd Pay
80%
Responses: 45
Has the product been a good partner in doing business?
Paycom
Paycom
89%
Responses: 115
CoAd Pay
CoAd Pay
79%
Responses: 26
Likelihood to Recommend
Paycom
Paycom
89%
Responses: 255
CoAd Pay
CoAd Pay
84%
Responses: 56
Avg. Go Live Time (months)
Paycom
Paycom
Average 1 Months
CoAd Pay
CoAd Pay
Average 2 Months
Product Direction (% positive)
Paycom
Paycom
90%
Responses: 185
CoAd Pay
CoAd Pay
74%
Responses: 46
Meets Requirements
Paycom
Paycom
90%
Responses: 191
CoAd Pay
CoAd Pay
82%
Responses: 44
Quality of Support
Paycom
Paycom
88%
Responses: 185
CoAd Pay
CoAd Pay
76%
Responses: 45
Avg. ROI (months)
Paycom
Paycom
Average 9 Months
CoAd Pay
CoAd Pay
Average 15 Months
Approvals
Paycom
Paycom
91%
Responses: 119
CoAd Pay
CoAd Pay
68%
Responses: 27
Automatic Tax Payment
Paycom
Paycom
91%
Responses: 67
CoAd Pay
CoAd Pay
76%
Responses: 34
Benefits Manager
Paycom
Paycom
86%
Responses: 109
CoAd Pay
CoAd Pay
60%
Responses: 22
Check/W-2 Delivery
Paycom
Paycom
93%
Responses: 127
CoAd Pay
CoAd Pay
76%
Responses: 32
Check/W-2 Printing
Paycom
Paycom
93%
Responses: 127
CoAd Pay
CoAd Pay
77%
Responses: 31
Direct Deposit
Paycom
Paycom
96%
Responses: 138
CoAd Pay
CoAd Pay
85%
Responses: 38
Expense Reimbursement
Paycom
Paycom
88%
Responses: 97
CoAd Pay
CoAd Pay
73%
Responses: 11
Mobile
Paycom
Paycom
91%
Responses: 127
CoAd Pay
CoAd Pay
68%
Responses: 31
Payroll Entry
Paycom
Paycom
93%
Responses: 139
CoAd Pay
CoAd Pay
83%
Responses: 37
Performance and Reliability
Paycom
Paycom
90%
Responses: 140
CoAd Pay
CoAd Pay
79%
Responses: 34
Pre-tax Deductions
Paycom
Paycom
94%
Responses: 126
CoAd Pay
CoAd Pay
79%
Responses: 32
Payroll Reporting
Paycom
Paycom
87%
Responses: 126
CoAd Pay
CoAd Pay
71%
Responses: 29
Scalability
Paycom
Paycom
91%
Responses: 115
CoAd Pay
CoAd Pay
76%
Responses: 26
Tax Calculation
Paycom
Paycom
93%
Responses: 134
CoAd Pay
CoAd Pay
79%
Responses: 36
Tax Filing
Paycom
Paycom
92%
Responses: 125
CoAd Pay
CoAd Pay
73%
Responses: 30
Time Off Accrual
Paycom
Paycom
90%
Responses: 131
CoAd Pay
CoAd Pay
72%
Responses: 29
User, Role, and Access Management
Paycom
Paycom
91%
Responses: 125
CoAd Pay
CoAd Pay
74%
Responses: 31
Wage Garnishment
Paycom
Paycom
90%
Responses: 98
CoAd Pay
CoAd Pay
71%
Responses: 28
Web Portal
Paycom
Paycom
92%
Responses: 137
CoAd Pay
CoAd Pay
76%
Responses: 35
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