User Satisfaction Ratings

Data is scoped to the Payroll category. Based on reviews from Mid-Market companies. All reviews were collected as of May 03, 2026
Paycom
Paycom
(6,244)
4.5 out of 5
Paycom
ADP Workforce Now
ADP Workforce Now
(4,111)
4.2 out of 5
ADP Workforce Now
Star Rating
Paycom
Paycom
6,244 reviews
ADP Workforce Now
ADP Workforce Now
4,111 reviews
Ratings
Ease of Admin
Paycom
Paycom
82%
Responses: 548
ADP Workforce Now
ADP Workforce Now
80%
Responses: 1062
Ease of Setup
Paycom
Paycom
77%
Responses: 543
ADP Workforce Now
ADP Workforce Now
75%
Responses: 1229
Ease of Use
Paycom
Paycom
85%
Responses: 938
ADP Workforce Now
ADP Workforce Now
83%
Responses: 2064
Has the product been a good partner in doing business?
Paycom
Paycom
83%
Responses: 545
ADP Workforce Now
ADP Workforce Now
79%
Responses: 1057
Likelihood to Recommend
Paycom
Paycom
85%
Responses: 1096
ADP Workforce Now
ADP Workforce Now
83%
Responses: 2350
Avg. Go Live Time (months)
Paycom
Paycom
Average 3 Months
ADP Workforce Now
ADP Workforce Now
Average 3 Months
Product Direction (% positive)
Paycom
Paycom
83%
Responses: 872
ADP Workforce Now
ADP Workforce Now
80%
Responses: 1854
Meets Requirements
Paycom
Paycom
86%
Responses: 904
ADP Workforce Now
ADP Workforce Now
86%
Responses: 1889
Quality of Support
Paycom
Paycom
84%
Responses: 834
ADP Workforce Now
ADP Workforce Now
77%
Responses: 1726
Avg. ROI (months)
Paycom
Paycom
Average 13 Months
ADP Workforce Now
ADP Workforce Now
Average 18 Months
Approvals
Paycom
Paycom
90%
Responses: 586
ADP Workforce Now
ADP Workforce Now
86%
Responses: 1036
Automatic Tax Payment
Paycom
Paycom
89%
Responses: 245
ADP Workforce Now
ADP Workforce Now
89%
Responses: 864
Benefits Manager
Paycom
Paycom
87%
Responses: 579
ADP Workforce Now
ADP Workforce Now
83%
Responses: 1125
Check/W-2 Delivery
Paycom
Paycom
91%
Responses: 564
ADP Workforce Now
ADP Workforce Now
90%
Responses: 1194
Check/W-2 Printing
Paycom
Paycom
92%
Responses: 569
ADP Workforce Now
ADP Workforce Now
90%
Responses: 1175
Direct Deposit
Paycom
Paycom
94%
Responses: 650
ADP Workforce Now
ADP Workforce Now
92%
Responses: 1385
Expense Reimbursement
Paycom
Paycom
85%
Responses: 390
ADP Workforce Now
ADP Workforce Now
83%
Responses: 609
Mobile
Paycom
Paycom
91%
Responses: 614
ADP Workforce Now
ADP Workforce Now
81%
Responses: 1138
Payroll Entry
Paycom
Paycom
90%
Responses: 614
ADP Workforce Now
ADP Workforce Now
88%
Responses: 1291
Performance and Reliability
Paycom
Paycom
89%
Responses: 614
ADP Workforce Now
ADP Workforce Now
84%
Responses: 1290
Pre-tax Deductions
Paycom
Paycom
91%
Responses: 587
ADP Workforce Now
ADP Workforce Now
88%
Responses: 1235
Payroll Reporting
Paycom
Paycom
88%
Responses: 566
ADP Workforce Now
ADP Workforce Now
83%
Responses: 1236
Scalability
Paycom
Paycom
88%
Responses: 539
ADP Workforce Now
ADP Workforce Now
86%
Responses: 1138
Tax Calculation
Paycom
Paycom
89%
Responses: 585
ADP Workforce Now
ADP Workforce Now
89%
Responses: 1218
Tax Filing
Paycom
Paycom
88%
Responses: 531
ADP Workforce Now
ADP Workforce Now
87%
Responses: 1121
Time Off Accrual
Paycom
Paycom
88%
Responses: 634
ADP Workforce Now
ADP Workforce Now
83%
Responses: 1206
User, Role, and Access Management
Paycom
Paycom
89%
Responses: 577
ADP Workforce Now
ADP Workforce Now
84%
Responses: 1253
Wage Garnishment
Paycom
Paycom
89%
Responses: 514
ADP Workforce Now
ADP Workforce Now
87%
Responses: 1051
Web Portal
Paycom
Paycom
92%
Responses: 665
ADP Workforce Now
ADP Workforce Now
86%
Responses: 1419
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