User Satisfaction Ratings

Data is scoped to the E-Signature category. All reviews were collected as of November 09, 2025
OneSpan Sign
OneSpan Sign
(778)
4.7 out of 5
OneSpan Sign
Docusign
Docusign
(2,532)
4.5 out of 5
Docusign
Star Rating
OneSpan Sign
OneSpan Sign
778 reviews
Docusign
Docusign
2,532 reviews
Ratings
Ease of Admin
OneSpan Sign
OneSpan Sign
88%
Responses: 380
Docusign
Docusign
84%
Responses: 679
Ease of Setup
OneSpan Sign
OneSpan Sign
88%
Responses: 400
Docusign
Docusign
84%
Responses: 757
Ease of Use
OneSpan Sign
OneSpan Sign
93%
Responses: 640
Docusign
Docusign
90%
Responses: 2025
Has the product been a good partner in doing business?
OneSpan Sign
OneSpan Sign
94%
Responses: 393
Docusign
Docusign
83%
Responses: 659
Likelihood to Recommend
OneSpan Sign
OneSpan Sign
94%
Responses: 727
Docusign
Docusign
89%
Responses: 2406
Product Direction (% positive)
OneSpan Sign
OneSpan Sign
94%
Responses: 639
Docusign
Docusign
88%
Responses: 1984
Meets Requirements
OneSpan Sign
OneSpan Sign
92%
Responses: 640
Docusign
Docusign
91%
Responses: 2012
Quality of Support
OneSpan Sign
OneSpan Sign
93%
Responses: 599
Docusign
Docusign
83%
Responses: 1522
Avg. ROI (months)
OneSpan Sign
OneSpan Sign
Average 10 Months
Docusign
Docusign
Average 15 Months
Adaptive Learning
OneSpan Sign
OneSpan Sign
83%
Responses: 12
Docusign
Docusign
70%
Responses: 24
Bulk Digital Signatures
OneSpan Sign
OneSpan Sign
90%
Responses: 308
Docusign
Docusign
86%
Responses: 1280
Cross-system Integration
OneSpan Sign
OneSpan Sign
81%
Responses: 12
Docusign
Docusign
75%
Responses: 24
Custom Branding
OneSpan Sign
OneSpan Sign
90%
Responses: 292
Docusign
Docusign
82%
Responses: 690
Decision Making
OneSpan Sign
OneSpan Sign
82%
Responses: 12
Docusign
Docusign
70%
Responses: 23
Document Signing
OneSpan Sign
OneSpan Sign
96%
Responses: 572
Docusign
Docusign
95%
Responses: 1793
Enterprise Scalability
OneSpan Sign
OneSpan Sign
93%
Responses: 413
Docusign
Docusign
90%
Responses: 1275
Integration APIs
OneSpan Sign
OneSpan Sign
87%
Responses: 233
Docusign
Docusign
83%
Responses: 588
Internationalization
OneSpan Sign
OneSpan Sign
89%
Responses: 195
Docusign
Docusign
82%
Responses: 588
Mobile Signatures
OneSpan Sign
OneSpan Sign
90%
Responses: 389
Docusign
Docusign
88%
Responses: 1436
Natural Language Interaction
OneSpan Sign
OneSpan Sign
78%
Responses: 12
Docusign
Docusign
69%
Responses: 24
Performance and Reliability
OneSpan Sign
OneSpan Sign
92%
Responses: 350
Docusign
Docusign
89%
Responses: 780
Proactive Assistance
OneSpan Sign
OneSpan Sign
76%
Responses: 12
Docusign
Docusign
70%
Responses: 23
Regulatory Compliance
OneSpan Sign
OneSpan Sign
95%
Responses: 486
Docusign
Docusign
91%
Responses: 1435
Reminders and Expirations
OneSpan Sign
OneSpan Sign
90%
Responses: 471
Docusign
Docusign
89%
Responses: 1682
Reporting
OneSpan Sign
OneSpan Sign
87%
Responses: 387
Docusign
Docusign
84%
Responses: 1295
Sign-In Process
OneSpan Sign
OneSpan Sign
93%
Responses: 549
Docusign
Docusign
90%
Responses: 1753
Signature Document Creation
OneSpan Sign
OneSpan Sign
91%
Responses: 526
Docusign
Docusign
89%
Responses: 1632
Signature History and Audit
OneSpan Sign
OneSpan Sign
94%
Responses: 497
Docusign
Docusign
92%
Responses: 1519
Signature Workflow
OneSpan Sign
OneSpan Sign
93%
Responses: 533
Docusign
Docusign
90%
Responses: 1674
User, Role, and Access Management
OneSpan Sign
OneSpan Sign
89%
Responses: 315
Docusign
Docusign
85%
Responses: 755
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