User Satisfaction Ratings

Data is scoped to the E-Signature category. Based on reviews from Enterprise companies. All reviews were collected as of August 04, 2023
OneSpan Sign
OneSpan Sign
(744)
4.7 out of 5
OneSpan Sign
DocuSign
DocuSign
(2,147)
4.5 out of 5
DocuSign
Star Rating
OneSpan Sign
OneSpan Sign
744 reviews
DocuSign
DocuSign
2,147 reviews
Ratings
Has the product been a good partner in doing business?
OneSpan Sign
OneSpan Sign
95%
Responses: 105
DocuSign
DocuSign
82%
Responses: 93
Ease of Admin
OneSpan Sign
OneSpan Sign
88%
Responses: 99
DocuSign
DocuSign
78%
Responses: 96
Quality of Support
OneSpan Sign
OneSpan Sign
93%
Responses: 152
DocuSign
DocuSign
86%
Responses: 293
Ease of Setup
OneSpan Sign
OneSpan Sign
86%
Responses: 101
DocuSign
DocuSign
81%
Responses: 99
Ease of Use
OneSpan Sign
OneSpan Sign
92%
Responses: 163
DocuSign
DocuSign
90%
Responses: 402
Custom Branding
OneSpan Sign
OneSpan Sign
90%
Responses: 79
DocuSign
DocuSign
81%
Responses: 96
User, Role, and Access Management
OneSpan Sign
OneSpan Sign
87%
Responses: 84
DocuSign
DocuSign
83%
Responses: 105
Internationalization
OneSpan Sign
OneSpan Sign
85%
Responses: 50
DocuSign
DocuSign
84%
Responses: 79
Mobile Signatures
OneSpan Sign
OneSpan Sign
89%
Responses: 94
DocuSign
DocuSign
86%
Responses: 299
Likelihood to Recommend
OneSpan Sign
OneSpan Sign
93%
Responses: 179
DocuSign
DocuSign
91%
Responses: 471
Product Direction (% positive)
OneSpan Sign
OneSpan Sign
94%
Responses: 161
DocuSign
DocuSign
92%
Responses: 397
Bulk Digital Signatures
OneSpan Sign
OneSpan Sign
93%
Responses: 73
DocuSign
DocuSign
91%
Responses: 275
Sign-In Process
OneSpan Sign
OneSpan Sign
93%
Responses: 134
DocuSign
DocuSign
91%
Responses: 356
Regulatory Compliance
OneSpan Sign
OneSpan Sign
94%
Responses: 130
DocuSign
DocuSign
93%
Responses: 307
Signature Document Creation
OneSpan Sign
OneSpan Sign
92%
Responses: 131
DocuSign
DocuSign
91%
Responses: 336
Reporting
OneSpan Sign
OneSpan Sign
87%
Responses: 100
DocuSign
DocuSign
86%
Responses: 280
Signature Workflow
OneSpan Sign
OneSpan Sign
93%
Responses: 129
DocuSign
DocuSign
92%
Responses: 346
Performance and Reliability
OneSpan Sign
OneSpan Sign
90%
Responses: 89
DocuSign
DocuSign
89%
Responses: 111
Enterprise Scalability
OneSpan Sign
OneSpan Sign
94%
Responses: 120
DocuSign
DocuSign
93%
Responses: 284
Signature History and Audit
OneSpan Sign
OneSpan Sign
95%
Responses: 133
DocuSign
DocuSign
94%
Responses: 318
Document Signing
OneSpan Sign
OneSpan Sign
96%
Responses: 140
DocuSign
DocuSign
96%
Responses: 363
Reminders and Expirations
OneSpan Sign
OneSpan Sign
90%
Responses: 118
DocuSign
DocuSign
90%
Responses: 348
Avg. ROI (months)
OneSpan Sign
OneSpan Sign
Average 12 Months
DocuSign
DocuSign
Average 16 Months
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