User Satisfaction Ratings

Data is scoped to the Webinar category. All reviews were collected as of March 07, 2023
ON24
ON24
(1,018)
4.3 out of 5
ON24
GoTo Webinar
GoTo Webinar
(779)
4.2 out of 5
GoTo Webinar
Webex Webinars
Webex Webinars
(134)
4.3 out of 5
Webex Webinars
Zoom Events and Webinars
Zoom Events and Webinars
(215)
4.4 out of 5
Zoom Events and Webinars
Star Rating
ON24
ON24
1,018 reviews
GoTo Webinar
GoTo Webinar
779 reviews
Webex Webinars
Webex Webinars
134 reviews
Zoom Events and Webinars
Zoom Events and Webinars
215 reviews
Ratings
Has the product been a good partner in doing business?
ON24
ON24
85%
Responses: 452
GoTo Webinar
GoTo Webinar
85%
Responses: 201
Webex Webinars
Webex Webinars
80%
Responses: 16
Zoom Events and Webinars
Zoom Events and Webinars
84%
Responses: 29
Quality of Support
ON24
ON24
84%
Responses: 768
GoTo Webinar
GoTo Webinar
82%
Responses: 492
Webex Webinars
Webex Webinars
86%
Responses: 73
Zoom Events and Webinars
Zoom Events and Webinars
86%
Responses: 118
Ease of Admin
ON24
ON24
84%
Responses: 471
GoTo Webinar
GoTo Webinar
86%
Responses: 223
Webex Webinars
Webex Webinars
80%
Responses: 16
Zoom Events and Webinars
Zoom Events and Webinars
88%
Responses: 32
Meets Requirements
ON24
ON24
86%
Responses: 784
GoTo Webinar
GoTo Webinar
89%
Responses: 659
Webex Webinars
Webex Webinars
91%
Responses: 96
Zoom Events and Webinars
Zoom Events and Webinars
92%
Responses: 145
Ease of Use
ON24
ON24
84%
Responses: 786
GoTo Webinar
GoTo Webinar
88%
Responses: 663
Webex Webinars
Webex Webinars
90%
Responses: 96
Zoom Events and Webinars
Zoom Events and Webinars
92%
Responses: 145
Ease of Setup
ON24
ON24
83%
Responses: 455
GoTo Webinar
GoTo Webinar
87%
Responses: 228
Webex Webinars
Webex Webinars
84%
Responses: 16
Zoom Events and Webinars
Zoom Events and Webinars
91%
Responses: 32
Attendee Reports
ON24
ON24
89%
Responses: 520
GoTo Webinar
GoTo Webinar
88%
Responses: 216
Webex Webinars
Webex Webinars
83%
Responses: 31
Zoom Events and Webinars
Zoom Events and Webinars
87%
Responses: 68
Customizable Branding
ON24
ON24
88%
Responses: 502
GoTo Webinar
GoTo Webinar
84%
Responses: 203
Webex Webinars
Webex Webinars
83%
Responses: 33
Zoom Events and Webinars
Zoom Events and Webinars
87%
Responses: 69
Reporting/Analytics
ON24
ON24
88%
Responses: 514
GoTo Webinar
GoTo Webinar
87%
Responses: 206
Webex Webinars
Webex Webinars
79%
Responses: 25
Zoom Events and Webinars
Zoom Events and Webinars
86%
Responses: 65
Polls and Surveys
ON24
ON24
87%
Responses: 487
GoTo Webinar
GoTo Webinar
87%
Responses: 219
Webex Webinars
Webex Webinars
87%
Responses: 34
Zoom Events and Webinars
Zoom Events and Webinars
89%
Responses: 68
Role-based Access
ON24
ON24
85%
Responses: 452
GoTo Webinar
GoTo Webinar
85%
Responses: 208
Webex Webinars
Webex Webinars
85%
Responses: 39
Zoom Events and Webinars
Zoom Events and Webinars
87%
Responses: 76
Registration
ON24
ON24
89%
Responses: 502
GoTo Webinar
GoTo Webinar
92%
Responses: 245
Webex Webinars
Webex Webinars
85%
Responses: 42
Zoom Events and Webinars
Zoom Events and Webinars
87%
Responses: 78
Recording
ON24
ON24
88%
Responses: 519
GoTo Webinar
GoTo Webinar
90%
Responses: 223
Webex Webinars
Webex Webinars
85%
Responses: 37
Zoom Events and Webinars
Zoom Events and Webinars
92%
Responses: 82
Likelihood to Recommend
ON24
ON24
86%
Responses: 965
GoTo Webinar
GoTo Webinar
85%
Responses: 751
Webex Webinars
Webex Webinars
86%
Responses: 125
Zoom Events and Webinars
Zoom Events and Webinars
89%
Responses: 195
Attendee Live Chat
ON24
ON24
86%
Responses: 447
GoTo Webinar
GoTo Webinar
86%
Responses: 230
Webex Webinars
Webex Webinars
88%
Responses: 46
Zoom Events and Webinars
Zoom Events and Webinars
90%
Responses: 85
Product Direction (% positive)
ON24
ON24
85%
Responses: 743
GoTo Webinar
GoTo Webinar
80%
Responses: 633
Webex Webinars
Webex Webinars
77%
Responses: 95
Zoom Events and Webinars
Zoom Events and Webinars
90%
Responses: 125
Third-Party Integrations
ON24
ON24
77%
Responses: 331
GoTo Webinar
GoTo Webinar
83%
Responses: 138
Webex Webinars
Webex Webinars
85%
Responses: 26
Zoom Events and Webinars
Zoom Events and Webinars
85%
Responses: 61
Speaker Access and Control
ON24
ON24
87%
Responses: 13
GoTo Webinar
GoTo Webinar
Not enough data
Webex Webinars
Webex Webinars
Not enough data
Zoom Events and Webinars
Zoom Events and Webinars
87%
Responses: 15
Enterprise Scalability
ON24
ON24
90%
Responses: 71
GoTo Webinar
GoTo Webinar
90%
Responses: 142
Webex Webinars
Webex Webinars
Not enough data
Zoom Events and Webinars
Zoom Events and Webinars
Not enough data
Built-In Webcasting
ON24
ON24
85%
Responses: 12
GoTo Webinar
GoTo Webinar
Not enough data
Webex Webinars
Webex Webinars
Not enough data
Zoom Events and Webinars
Zoom Events and Webinars
85%
Responses: 13
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