User Satisfaction Ratings
All reviews were collected as of December 17, 2024 Navan (Formerly TripActions) |  SAP Concur | |
| Star Rating | Navan (Formerly TripActions) 8,140 reviews | SAP Concur 6,167 reviews |
Ratings
Ease of Setup
Navan (Formerly TripActions)
Responses: 883
SAP Concur
Responses: 852
Ease of Use
Navan (Formerly TripActions)
Responses: 6645
SAP Concur
Responses: 5433
Quality of Support
Navan (Formerly TripActions)
Responses: 5422
SAP Concur
Responses: 3861
Has the product been a good partner in doing business?
Navan (Formerly TripActions)
Responses: 393
SAP Concur
Responses: 742
Ease of Admin
Navan (Formerly TripActions)
Responses: 380
SAP Concur
Responses: 759
Meets Requirements
Navan (Formerly TripActions)
Responses: 6588
SAP Concur
Responses: 5406
Product Direction (% positive)
Navan (Formerly TripActions)
Responses: 6220
SAP Concur
Responses: 5307
Likelihood to Recommend
Navan (Formerly TripActions)
Responses: 7991
SAP Concur
Responses: 6049
Ease of Booking
Navan (Formerly TripActions)
Responses: 4197
SAP Concur
Responses: 3168
Smart Categorization
Navan (Formerly TripActions)
Responses: 1565
SAP Concur
Responses: 3309
Itinerary Management
Navan (Formerly TripActions)
Responses: 4043
SAP Concur
Responses: 3053
Embedded AI / Machine Learning
Navan (Formerly TripActions)
Responses: 968
SAP Concur
Responses: 562
Mobile User Support
Navan (Formerly TripActions)
Responses: 1426
SAP Concur
Responses: 1469
Performance and Reliability
Navan (Formerly TripActions)
Responses: 1480
SAP Concur
Responses: 1715
Digital Receipt Management
Navan (Formerly TripActions)
Responses: 1821
SAP Concur
Responses: 3970
Trip Notifications
Navan (Formerly TripActions)
Responses: 4152
SAP Concur
Responses: 3010
Workflow
Navan (Formerly TripActions)
Responses: 1168
SAP Concur
Responses: 1404
Reporting
Navan (Formerly TripActions)
Responses: 1050
SAP Concur
Responses: 1530
Ease of Creating Expense Reports
Navan (Formerly TripActions)
Responses: 1638
SAP Concur
Responses: 4135
Complex Approval Workflow
Navan (Formerly TripActions)
Responses: 993
SAP Concur
Responses: 1940
Invoice Creation and Delivery
Navan (Formerly TripActions)
Responses: 694
SAP Concur
Responses: 1428
Offline
Navan (Formerly TripActions)
Responses: 450
SAP Concur
Responses: 742
Electronic Payments
Navan (Formerly TripActions)
Responses: 792
SAP Concur
Responses: 1599
Mobile Functionality
Navan (Formerly TripActions)
Responses: 2252
SAP Concur
Responses: 316
Credit Card Integration
Navan (Formerly TripActions)
Responses: 1569
SAP Concur
Responses: 2690
Business Tool Integration
Navan (Formerly TripActions)
Responses: 1009
SAP Concur
Responses: 1231
APIs / Integration
Navan (Formerly TripActions)
Responses: 840
SAP Concur
Responses: 1027
Internationalization
Navan (Formerly TripActions)
Responses: 862
SAP Concur
Responses: 1003
Travel Itinerary and Flight Status Updates
Navan (Formerly TripActions)
Responses: 1660
SAP Concur
Responses: 2553
Bank / Credit Card Integration
Navan (Formerly TripActions)
Responses: 1744
SAP Concur
Responses: 3364
Automated Reminders
Navan (Formerly TripActions)
Responses: 1347
SAP Concur
Responses: 1456
Employee Reimbursement
Navan (Formerly TripActions)
Responses: 1795
SAP Concur
Responses: 3954
Advanced Integrations
Navan (Formerly TripActions)
Responses: 2609
SAP Concur
Responses: 2219
Currency Conversions
Navan (Formerly TripActions)
Responses: 1090
SAP Concur
Responses: 1940
Project Accounting / Revenue Recognition
Navan (Formerly TripActions)
Responses: 915
SAP Concur
Responses: 1240
Policy Compliance Management
Navan (Formerly TripActions)
Responses: 1155
SAP Concur
Responses: 1307
PCI Regulation Compliant
Navan (Formerly TripActions)
Responses: 833
SAP Concur
Responses: 1047
Integration
Navan (Formerly TripActions)
Responses: 1608
SAP Concur
Responses: 285
User, Role, and Access Management
Navan (Formerly TripActions)
Responses: 1149
SAP Concur
Responses: 1441
Receipt Capture
Navan (Formerly TripActions)
Responses: 1761
SAP Concur
Responses: 3464
Mileage Tracking
Navan (Formerly TripActions)
Responses: 1106
SAP Concur
Responses: 2314
Expense Automation
Navan (Formerly TripActions)
Responses: 1920
SAP Concur
Responses: 324
Rules
Navan (Formerly TripActions)
Responses: 2093
SAP Concur
Responses: 316
Compliance
Navan (Formerly TripActions)
Responses: 1705
SAP Concur
Responses: 305
Workflows
Navan (Formerly TripActions)
Responses: 1848
SAP Concur
Responses: 313
Submit
Navan (Formerly TripActions)
Responses: 2199
SAP Concur
Responses: 343
Avg. Go Live Time (months)
Navan (Formerly TripActions)
Average 2 Months
SAP Concur
Average 4 Months
Avg. ROI (months)
Navan (Formerly TripActions)
Average 15 Months
SAP Concur
Average 21 Months
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