User Satisfaction Ratings

All reviews were collected as of November 01, 2023
Navan (Formerly TripActions)
Navan (Formerly TripActions)
(7,487)
4.7 out of 5
Navan (Formerly TripActions)
Egencia
Egencia
(656)
4.4 out of 5
Egencia
Star Rating
Navan (Formerly TripActions)
Navan (Formerly TripActions)
7,487 reviews
Egencia
Egencia
656 reviews
Ratings
Has the product been a good partner in doing business?
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 368
Egencia
Egencia
87%
Responses: 163
Ease of Use
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 5999
Egencia
Egencia
90%
Responses: 478
Meets Requirements
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 5966
Egencia
Egencia
89%
Responses: 477
Quality of Support
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 4943
Egencia
Egencia
89%
Responses: 421
Ease of Admin
Navan (Formerly TripActions)
Navan (Formerly TripActions)
91%
Responses: 355
Egencia
Egencia
86%
Responses: 160
Ease of Setup
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 365
Egencia
Egencia
88%
Responses: 157
Product Direction (% positive)
Navan (Formerly TripActions)
Navan (Formerly TripActions)
90%
Responses: 5586
Egencia
Egencia
80%
Responses: 428
Advanced Integrations
Navan (Formerly TripActions)
Navan (Formerly TripActions)
91%
Responses: 2245
Egencia
Egencia
81%
Responses: 118
Ease of Creating Expense Reports
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 1402
Egencia
Egencia
85%
Responses: 30
APIs / Integration
Navan (Formerly TripActions)
Navan (Formerly TripActions)
91%
Responses: 648
Egencia
Egencia
81%
Responses: 17
Ease of Booking
Navan (Formerly TripActions)
Navan (Formerly TripActions)
96%
Responses: 3811
Egencia
Egencia
87%
Responses: 213
Currency Conversions
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 873
Egencia
Egencia
84%
Responses: 18
Performance and Reliability
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 1277
Egencia
Egencia
87%
Responses: 32
Itinerary Management
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 3660
Egencia
Egencia
87%
Responses: 208
Invoice Creation and Delivery
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 483
Egencia
Egencia
86%
Responses: 23
Employee Reimbursement
Navan (Formerly TripActions)
Navan (Formerly TripActions)
96%
Responses: 1564
Egencia
Egencia
89%
Responses: 23
Internationalization
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 667
Egencia
Egencia
85%
Responses: 19
Expense Automation
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 1684
Egencia
Egencia
86%
Responses: 99
Mileage Tracking
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 896
Egencia
Egencia
86%
Responses: 19
Reporting
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 853
Egencia
Egencia
86%
Responses: 25
Bank / Credit Card Integration
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 1512
Egencia
Egencia
89%
Responses: 31
Receipt Capture
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 1542
Egencia
Egencia
89%
Responses: 25
Digital Receipt Management
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 1587
Egencia
Egencia
89%
Responses: 31
Likelihood to Recommend
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 7346
Egencia
Egencia
89%
Responses: 647
Credit Card Integration
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 1352
Egencia
Egencia
89%
Responses: 33
Trip Notifications
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 3774
Egencia
Egencia
90%
Responses: 214
Workflow
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 964
Egencia
Egencia
88%
Responses: 21
Offline
Navan (Formerly TripActions)
Navan (Formerly TripActions)
89%
Responses: 377
Egencia
Egencia
83%
Responses: 20
Electronic Payments
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 585
Egencia
Egencia
90%
Responses: 25
Travel Itinerary and Flight Status Updates
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 1448
Egencia
Egencia
90%
Responses: 40
Mobile User Support
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 1228
Egencia
Egencia
90%
Responses: 28
Compliance
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 1476
Egencia
Egencia
89%
Responses: 150
Integration
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 1379
Egencia
Egencia
88%
Responses: 103
Mobile Functionality
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 2021
Egencia
Egencia
91%
Responses: 152
Embedded AI / Machine Learning
Navan (Formerly TripActions)
Navan (Formerly TripActions)
91%
Responses: 776
Egencia
Egencia
87%
Responses: 22
Submit
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 1963
Egencia
Egencia
91%
Responses: 45
Business Tool Integration
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 809
Egencia
Egencia
90%
Responses: 18
Workflows
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 1615
Egencia
Egencia
91%
Responses: 156
Smart Categorization
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 1331
Egencia
Egencia
89%
Responses: 31
Rules
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 1853
Egencia
Egencia
91%
Responses: 185
Policy Compliance Management
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 954
Egencia
Egencia
90%
Responses: 26
User, Role, and Access Management
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 948
Egencia
Egencia
91%
Responses: 25
Avg. Go Live Time (months)
Navan (Formerly TripActions)
Navan (Formerly TripActions)
Average 2 Months
Egencia
Egencia
Average 3 Months
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