User Satisfaction Ratings

All reviews were collected as of August 02, 2026
Ketch
Ketch
(166)
4.6 out of 5
Ketch
TrustArc
TrustArc
(328)
4.2 out of 5
TrustArc
Star Rating
Ketch
Ketch
166 reviews
TrustArc
TrustArc
328 reviews
Reviews
Ease of Admin
Ketch
Ketch
88%
Responses: 89
TrustArc
TrustArc
83%
Responses: 138
Ease of Setup
Ketch
Ketch
85%
Responses: 131
TrustArc
TrustArc
81%
Responses: 186
Ease of Use
Ketch
Ketch
87%
Responses: 143
TrustArc
TrustArc
82%
Responses: 290
Has the product been a good partner in doing business?
Ketch
Ketch
95%
Responses: 88
TrustArc
TrustArc
90%
Responses: 142
Likelihood to Recommend
Ketch
Ketch
92%
Responses: 166
TrustArc
TrustArc
85%
Responses: 325
Avg. Go Live Time (months)
Ketch
Ketch
Average 2 Months
TrustArc
TrustArc
Average 2 Months
Product Direction (% positive)
Ketch
Ketch
95%
Responses: 129
TrustArc
TrustArc
89%
Responses: 280
Meets Requirements
Ketch
Ketch
92%
Responses: 140
TrustArc
TrustArc
87%
Responses: 283
Quality of Support
Ketch
Ketch
97%
Responses: 137
TrustArc
TrustArc
88%
Responses: 280
Avg. ROI (months)
Ketch
Ketch
Average 4 Months
TrustArc
TrustArc
Average 14 Months
Consent management
Ketch
Ketch
91%
Responses: 28
TrustArc
TrustArc
82%
Responses: 122
Data Discovery
Ketch
Ketch
82%
Responses: 19
TrustArc
TrustArc
74%
Responses: 109
Data Mapping - automated
Ketch
Ketch
76%
Responses: 19
TrustArc
TrustArc
74%
Responses: 111
Data Mapping - survey-based
Ketch
Ketch
76%
Responses: 18
TrustArc
TrustArc
76%
Responses: 119
Data Subject Access Requests
Ketch
Ketch
90%
Responses: 21
TrustArc
TrustArc
81%
Responses: 124
Data access governance
Ketch
Ketch
81%
Responses: 18
TrustArc
TrustArc
80%
Responses: 109
De-identification/pseudonymization
Ketch
Ketch
80%
Responses: 18
TrustArc
TrustArc
73%
Responses: 102
Website tracking scanning
Ketch
Ketch
80%
Responses: 23
TrustArc
TrustArc
80%
Responses: 113
Identity Verification
Ketch
Ketch
85%
Responses: 37
TrustArc
TrustArc
81%
Responses: 124
DSAR Portal
Ketch
Ketch
93%
Responses: 28
TrustArc
TrustArc
84%
Responses: 36
Reporting and logs
Ketch
Ketch
90%
Responses: 27
TrustArc
TrustArc
84%
Responses: 35
Workflow
Ketch
Ketch
92%
Responses: 29
TrustArc
TrustArc
83%
Responses: 34
APIs
Ketch
Ketch
83%
Responses: 72
TrustArc
TrustArc
75%
Responses: 79
Audit trails
Ketch
Ketch
84%
Responses: 73
TrustArc
TrustArc
83%
Responses: 85
Customizable design
Ketch
Ketch
86%
Responses: 80
TrustArc
TrustArc
82%
Responses: 88
Dashboard
Ketch
Ketch
86%
Responses: 87
TrustArc
TrustArc
82%
Responses: 102
End-user management
Ketch
Ketch
88%
Responses: 84
TrustArc
TrustArc
82%
Responses: 95
Integrations
Ketch
Ketch
84%
Responses: 88
TrustArc
TrustArc
77%
Responses: 93
Mobile SDK
Ketch
Ketch
76%
Responses: 61
TrustArc
TrustArc
75%
Responses: 71
Reporting
Ketch
Ketch
84%
Responses: 77
TrustArc
TrustArc
80%
Responses: 102
Auto scans
Ketch
Ketch
88%
Responses: 13
TrustArc
TrustArc
84%
Responses: 97
Cookie notice report
Ketch
Ketch
85%
Responses: 12
TrustArc
TrustArc
83%
Responses: 103
Easy installation
Ketch
Ketch
96%
Responses: 15
TrustArc
TrustArc
80%
Responses: 105
Reporting
Ketch
Ketch
82%
Responses: 11
TrustArc
TrustArc
81%
Responses: 103
About G2

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business.

Keeping our ratings unbiased is our top priority. We require the use of a LinkedIn account or verified business email address to validate a G2 user’s identity and employer. Additionally, all reviews are manually checked by our team. Only the opinion of real users and data from public sources factor into our ratings.

© 2026 G2, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form without G2’s prior written permission. While the information in this report has been obtained from sources believed to be reliable, G2 disclaims all warranties as to the accuracy, completeness, or adequacy of such information and shall have no liability for errors, omissions, or inadequacies in such information.