User Satisfaction Ratings

Data is scoped to the Identity and Access Management (IAM) category. All reviews were collected as of August 02, 2026
JumpCloud
JumpCloud
(4,043)
4.5 out of 5
JumpCloud
Okta
Okta
(1,357)
4.5 out of 5
Okta
Star Rating
JumpCloud
JumpCloud
4,043 reviews
Okta
Okta
1,357 reviews
Reviews
Ease of Admin
JumpCloud
JumpCloud
91%
Responses: 1793
Okta
Okta
91%
Responses: 173
Ease of Setup
JumpCloud
JumpCloud
88%
Responses: 1952
Okta
Okta
90%
Responses: 427
Ease of Use
JumpCloud
JumpCloud
90%
Responses: 2092
Okta
Okta
93%
Responses: 669
Has the product been a good partner in doing business?
JumpCloud
JumpCloud
91%
Responses: 1707
Okta
Okta
91%
Responses: 167
Likelihood to Recommend
JumpCloud
JumpCloud
91%
Responses: 2577
Okta
Okta
91%
Responses: 864
Avg. Go Live Time (months)
JumpCloud
JumpCloud
Average 2 Months
Okta
Okta
Average 2 Months
Product Direction (% positive)
JumpCloud
JumpCloud
94%
Responses: 1967
Okta
Okta
91%
Responses: 601
Avg. ROI (months)
JumpCloud
JumpCloud
Average 11 Months
Okta
Okta
Average 11 Months
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