User Satisfaction Ratings

Data is scoped to the Knowledge Base category. All reviews were collected as of October 26, 2023
Guru
Guru
(1,551)
4.7 out of 5
Guru
ClickUp
ClickUp
(9,018)
4.7 out of 5
ClickUp
Star Rating
Guru
Guru
1,551 reviews
ClickUp
ClickUp
9,018 reviews
Ratings
Ease of Setup
Guru
Guru
89%
Responses: 286
ClickUp
ClickUp
80%
Responses: 736
Ease of Use
Guru
Guru
91%
Responses: 972
ClickUp
ClickUp
84%
Responses: 1047
Quality of Support
Guru
Guru
93%
Responses: 698
ClickUp
ClickUp
89%
Responses: 872
Has the product been a good partner in doing business?
Guru
Guru
94%
Responses: 258
ClickUp
ClickUp
91%
Responses: 694
Ease of Admin
Guru
Guru
90%
Responses: 300
ClickUp
ClickUp
86%
Responses: 744
Meets Requirements
Guru
Guru
92%
Responses: 968
ClickUp
ClickUp
90%
Responses: 1040
Duplicate Detection
Guru
Guru
88%
Responses: 89
ClickUp
ClickUp
75%
Responses: 207
In-Context Knowledge
Guru
Guru
92%
Responses: 137
ClickUp
ClickUp
81%
Responses: 9
Performance and Reliability
Guru
Guru
93%
Responses: 37
ClickUp
ClickUp
83%
Responses: 273
Mobile
Guru
Guru
82%
Responses: 39
ClickUp
ClickUp
73%
Responses: 214
Browser Extension
Guru
Guru
93%
Responses: 119
ClickUp
ClickUp
85%
Responses: 307
Versioning and Version History
Guru
Guru
90%
Responses: 218
ClickUp
ClickUp
84%
Responses: 272
Q & A
Guru
Guru
92%
Responses: 463
ClickUp
ClickUp
86%
Responses: 292
Role-Based Permission
Guru
Guru
91%
Responses: 423
ClickUp
ClickUp
85%
Responses: 423
Verification
Guru
Guru
92%
Responses: 444
ClickUp
ClickUp
86%
Responses: 289
Knowledge Integrations
Guru
Guru
92%
Responses: 106
ClickUp
ClickUp
86%
Responses: 240
Knowledge Sharing
Guru
Guru
94%
Responses: 277
ClickUp
ClickUp
88%
Responses: 389
Advanced Search
Guru
Guru
91%
Responses: 116
ClickUp
ClickUp
85%
Responses: 359
Trackable Analytics
Guru
Guru
87%
Responses: 370
ClickUp
ClickUp
82%
Responses: 288
Searchable
Guru
Guru
92%
Responses: 555
ClickUp
ClickUp
87%
Responses: 522
Decision Trees
Guru
Guru
86%
Responses: 124
ClickUp
ClickUp
81%
Responses: 186
Page Analytics
Guru
Guru
88%
Responses: 206
ClickUp
ClickUp
83%
Responses: 189
File Viewing
Guru
Guru
90%
Responses: 441
ClickUp
ClickUp
86%
Responses: 510
Notifications
Guru
Guru
90%
Responses: 255
ClickUp
ClickUp
85%
Responses: 430
File Sharing
Guru
Guru
92%
Responses: 65
ClickUp
ClickUp
88%
Responses: 235
Other Integrations
Guru
Guru
89%
Responses: 100
ClickUp
ClickUp
84%
Responses: 278
Templates
Guru
Guru
89%
Responses: 209
ClickUp
ClickUp
85%
Responses: 414
Update Notifications
Guru
Guru
90%
Responses: 456
ClickUp
ClickUp
86%
Responses: 501
Social Features
Guru
Guru
85%
Responses: 124
ClickUp
ClickUp
81%
Responses: 241
Permissions
Guru
Guru
89%
Responses: 209
ClickUp
ClickUp
85%
Responses: 362
Public vs Private
Guru
Guru
90%
Responses: 363
ClickUp
ClickUp
87%
Responses: 441
Link Sharing
Guru
Guru
93%
Responses: 521
ClickUp
ClickUp
90%
Responses: 507
In-Content Feedback
Guru
Guru
88%
Responses: 175
ClickUp
ClickUp
86%
Responses: 281
Upload
Guru
Guru
92%
Responses: 409
ClickUp
ClickUp
89%
Responses: 537
Content Editor
Guru
Guru
89%
Responses: 99
ClickUp
ClickUp
86%
Responses: 298
Import
Guru
Guru
88%
Responses: 318
ClickUp
ClickUp
85%
Responses: 389
Organization
Guru
Guru
93%
Responses: 123
ClickUp
ClickUp
90%
Responses: 385
User, Role, and Access Management
Guru
Guru
94%
Responses: 34
ClickUp
ClickUp
91%
Responses: 267
Document Collaboration
Guru
Guru
92%
Responses: 74
ClickUp
ClickUp
90%
Responses: 245
Knowledge Base
Guru
Guru
93%
Responses: 83
ClickUp
ClickUp
91%
Responses: 246
Tagging
Guru
Guru
92%
Responses: 462
ClickUp
ClickUp
90%
Responses: 531
Version Control
Guru
Guru
86%
Responses: 54
ClickUp
ClickUp
84%
Responses: 175
Search
Guru
Guru
90%
Responses: 93
ClickUp
ClickUp
88%
Responses: 221
Notifications
Guru
Guru
88%
Responses: 73
ClickUp
ClickUp
87%
Responses: 261
Moderation
Guru
Guru
91%
Responses: 30
ClickUp
ClickUp
89%
Responses: 224
Avg. Go Live Time (months)
Guru
Guru
Average 1 Months
ClickUp
ClickUp
Average 2 Months
Avg. ROI (months)
Guru
Guru
Average 10 Months
ClickUp
ClickUp
Average 12 Months
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