User Satisfaction Ratings
Data is scoped to the Digital Adoption Platform category. All reviews were collected as of July 21, 2020 WalkMe |  Gainsight PX | |
| Star Rating | WalkMe 68 reviews | Gainsight PX 40 reviews |
Ratings
Has the product been a good partner in doing business?
WalkMe
Responses: 48
Gainsight PX
Responses: 8
Ease of Use
WalkMe
Responses: 56
Gainsight PX
Responses: 25
Quality of Support
WalkMe
Responses: 54
Gainsight PX
Responses: 22
Meets Requirements
WalkMe
Responses: 56
Gainsight PX
Responses: 24
Ease of Admin
WalkMe
Responses: 49
Gainsight PX
Responses: 9
Ease of Setup
WalkMe
Responses: 49
Gainsight PX
Responses: 9
Survey Implementation
WalkMe
Responses: 11
Gainsight PX
Responses: 12
Data Analysis
WalkMe
Responses: 13
Gainsight PX
Responses: 16
User Segmentation
WalkMe
Responses: 12
Gainsight PX
Responses: 15
Behavior-responsive Messaging
WalkMe
Responses: 7
Gainsight PX
Responses: 11
Audio-visual Walkthroughs
WalkMe
Responses: 10
Gainsight PX
Responses: 7
Avg. ROI (months)
WalkMe
Average 12 Months
Gainsight PX
Average 8 Months
Avg. Go Live Time (months)
WalkMe
Average 2 Months
Gainsight PX
Average 3 Months
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