User Satisfaction Ratings
Data is scoped to the Consumer Video Feedback category. All reviews were collected as of June 01, 2025 Discuss |  UserTesting | |
| Star Rating | Discuss 242 reviews | UserTesting 768 reviews |
Ratings
Ease of Admin
Discuss
Responses: 39
UserTesting
Responses: 100
Ease of Setup
Discuss
Responses: 58
UserTesting
Responses: 126
Ease of Use
Discuss
Responses: 103
UserTesting
Responses: 279
Has the product been a good partner in doing business?
Discuss
Responses: 40
UserTesting
Responses: 98
Likelihood to Recommend
Discuss
Responses: 117
UserTesting
Responses: 332
Avg. Go Live Time (months)
Discuss
Average 1 Months
UserTesting
Average 1 Months
Product Direction (% positive)
Discuss
Responses: 96
UserTesting
Responses: 256
Meets Requirements
Discuss
Responses: 100
UserTesting
Responses: 263
Quality of Support
Discuss
Responses: 100
UserTesting
Responses: 236
Avg. ROI (months)
Discuss
Average 6 Months
UserTesting
Average 12 Months
Analytics
Discuss
Responses: 60
UserTesting
Responses: 155
Computer Transcription
Discuss
Responses: 75
UserTesting
Responses: 144
Human Transcription
Discuss
Responses: 59
UserTesting
Responses: 77
Invitation
Discuss
Responses: 69
UserTesting
Responses: 99
Media Library
Discuss
Responses: 67
UserTesting
Responses: 131
Privacy
Discuss
Responses: 71
UserTesting
Responses: 147
Sharing
Discuss
Responses: 71
UserTesting
Responses: 158
Sorting
Discuss
Responses: 61
UserTesting
Responses: 142
Survey Link
Discuss
Responses: 70
UserTesting
Responses: 113
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