User Satisfaction Ratings
Data is scoped to the Consumer Video Feedback category. All reviews were collected as of February 22, 2026 Discuss |  UserTesting | |
| Star Rating | Discuss 273 reviews | UserTesting 786 reviews |
Ratings
Ease of Admin
Discuss
Responses: 42
UserTesting
Responses: 101
Ease of Setup
Discuss
Responses: 68
UserTesting
Responses: 130
Ease of Use
Discuss
Responses: 114
UserTesting
Responses: 287
Has the product been a good partner in doing business?
Discuss
Responses: 42
UserTesting
Responses: 99
Likelihood to Recommend
Discuss
Responses: 131
UserTesting
Responses: 344
Avg. Go Live Time (months)
Discuss
Average 1 Months
UserTesting
Average 2 Months
Product Direction (% positive)
Discuss
Responses: 107
UserTesting
Responses: 265
Meets Requirements
Discuss
Responses: 111
UserTesting
Responses: 271
Quality of Support
Discuss
Responses: 110
UserTesting
Responses: 244
Avg. ROI (months)
Discuss
Average 3 Months
UserTesting
Average 13 Months
Analytics
Discuss
Responses: 70
UserTesting
Responses: 157
Computer Transcription
Discuss
Responses: 85
UserTesting
Responses: 147
Human Transcription
Discuss
Responses: 69
UserTesting
Responses: 77
Invitation
Discuss
Responses: 81
UserTesting
Responses: 102
Media Library
Discuss
Responses: 77
UserTesting
Responses: 132
Privacy
Discuss
Responses: 81
UserTesting
Responses: 150
Sharing
Discuss
Responses: 81
UserTesting
Responses: 161
Sorting
Discuss
Responses: 72
UserTesting
Responses: 144
Survey Link
Discuss
Responses: 82
UserTesting
Responses: 116
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