User Satisfaction Ratings
Data is scoped to the Consumer Video Feedback category. All reviews were collected as of August 17, 2025 Discuss |  UserTesting | |
| Star Rating | Discuss 252 reviews | UserTesting 770 reviews |
Ratings
Ease of Admin
Discuss
Responses: 40
UserTesting
Responses: 100
Ease of Setup
Discuss
Responses: 63
UserTesting
Responses: 127
Ease of Use
Discuss
Responses: 108
UserTesting
Responses: 280
Has the product been a good partner in doing business?
Discuss
Responses: 41
UserTesting
Responses: 98
Likelihood to Recommend
Discuss
Responses: 122
UserTesting
Responses: 333
Avg. Go Live Time (months)
Discuss
Average 1 Months
UserTesting
Average 1 Months
Product Direction (% positive)
Discuss
Responses: 101
UserTesting
Responses: 257
Meets Requirements
Discuss
Responses: 105
UserTesting
Responses: 264
Quality of Support
Discuss
Responses: 105
UserTesting
Responses: 237
Avg. ROI (months)
Discuss
Average 6 Months
UserTesting
Average 12 Months
Analytics
Discuss
Responses: 65
UserTesting
Responses: 156
Computer Transcription
Discuss
Responses: 80
UserTesting
Responses: 145
Human Transcription
Discuss
Responses: 64
UserTesting
Responses: 77
Invitation
Discuss
Responses: 75
UserTesting
Responses: 100
Media Library
Discuss
Responses: 72
UserTesting
Responses: 132
Privacy
Discuss
Responses: 76
UserTesting
Responses: 148
Sharing
Discuss
Responses: 76
UserTesting
Responses: 159
Sorting
Discuss
Responses: 66
UserTesting
Responses: 143
Survey Link
Discuss
Responses: 76
UserTesting
Responses: 114
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