User Satisfaction Ratings

Data is scoped to the VoIP category. All reviews were collected as of November 30, 2022
Dialpad Talk
Dialpad Talk
(1,451)
4.4 out of 5
Dialpad Talk
RingCentral MVP
RingCentral MVP
(649)
3.9 out of 5
RingCentral MVP
Star Rating
Dialpad Talk
Dialpad Talk
1,451 reviews
RingCentral MVP
RingCentral MVP
649 reviews
Ratings
Ease of Setup
Dialpad Talk
Dialpad Talk
88%
Responses: 342
RingCentral MVP
RingCentral MVP
72%
Responses: 130
Has the product been a good partner in doing business?
Dialpad Talk
Dialpad Talk
88%
Responses: 339
RingCentral MVP
RingCentral MVP
74%
Responses: 128
Quality of Support
Dialpad Talk
Dialpad Talk
86%
Responses: 688
RingCentral MVP
RingCentral MVP
73%
Responses: 268
Ease of Admin
Dialpad Talk
Dialpad Talk
87%
Responses: 344
RingCentral MVP
RingCentral MVP
76%
Responses: 133
Ease of Use
Dialpad Talk
Dialpad Talk
91%
Responses: 797
RingCentral MVP
RingCentral MVP
81%
Responses: 316
Meets Requirements
Dialpad Talk
Dialpad Talk
89%
Responses: 796
RingCentral MVP
RingCentral MVP
85%
Responses: 314
Bandwidth Usage
Dialpad Talk
Dialpad Talk
96%
Responses: 9
RingCentral MVP
RingCentral MVP
75%
Responses: 41
Meeting Initiation and Joining
Dialpad Talk
Dialpad Talk
98%
Responses: 8
RingCentral MVP
RingCentral MVP
78%
Responses: 46
Product Direction (% positive)
Dialpad Talk
Dialpad Talk
85%
Responses: 725
RingCentral MVP
RingCentral MVP
71%
Responses: 303
Likelihood to Recommend
Dialpad Talk
Dialpad Talk
87%
Responses: 1032
RingCentral MVP
RingCentral MVP
76%
Responses: 388
Audio Calls
Dialpad Talk
Dialpad Talk
94%
Responses: 11
RingCentral MVP
RingCentral MVP
81%
Responses: 48
Video Conferencing
Dialpad Talk
Dialpad Talk
94%
Responses: 6
RingCentral MVP
RingCentral MVP
84%
Responses: 41
Enterprise Scalability
Dialpad Talk
Dialpad Talk
95%
Responses: 7
RingCentral MVP
RingCentral MVP
86%
Responses: 28
Participant Permissions
Dialpad Talk
Dialpad Talk
94%
Responses: 8
RingCentral MVP
RingCentral MVP
85%
Responses: 39
Chat
Dialpad Talk
Dialpad Talk
98%
Responses: 7
RingCentral MVP
RingCentral MVP
89%
Responses: 32
Hold Music
Dialpad Talk
Dialpad Talk
89%
Responses: 353
RingCentral MVP
RingCentral MVP
80%
Responses: 122
Performance and Reliability
Dialpad Talk
Dialpad Talk
88%
Responses: 11
RingCentral MVP
RingCentral MVP
80%
Responses: 45
Scheduling
Dialpad Talk
Dialpad Talk
90%
Responses: 7
RingCentral MVP
RingCentral MVP
83%
Responses: 42
Screen Sharing
Dialpad Talk
Dialpad Talk
98%
Responses: 7
RingCentral MVP
RingCentral MVP
90%
Responses: 49
Software Pairing
Dialpad Talk
Dialpad Talk
88%
Responses: 309
RingCentral MVP
RingCentral MVP
81%
Responses: 85
Phone Calls
Dialpad Talk
Dialpad Talk
92%
Responses: 550
RingCentral MVP
RingCentral MVP
85%
Responses: 149
Individual Download
Dialpad Talk
Dialpad Talk
91%
Responses: 437
RingCentral MVP
RingCentral MVP
84%
Responses: 109
Instant Messaging
Dialpad Talk
Dialpad Talk
92%
Responses: 444
RingCentral MVP
RingCentral MVP
86%
Responses: 95
Security
Dialpad Talk
Dialpad Talk
95%
Responses: 7
RingCentral MVP
RingCentral MVP
89%
Responses: 33
Browser Extension
Dialpad Talk
Dialpad Talk
89%
Responses: 336
RingCentral MVP
RingCentral MVP
83%
Responses: 88
Automated Attendants
Dialpad Talk
Dialpad Talk
88%
Responses: 291
RingCentral MVP
RingCentral MVP
83%
Responses: 94
VOiP Number
Dialpad Talk
Dialpad Talk
94%
Responses: 470
RingCentral MVP
RingCentral MVP
89%
Responses: 131
Follow-Up and Breakout Meetings
Dialpad Talk
Dialpad Talk
94%
Responses: 6
RingCentral MVP
RingCentral MVP
89%
Responses: 11
Desk-to-Desk Calls
Dialpad Talk
Dialpad Talk
92%
Responses: 387
RingCentral MVP
RingCentral MVP
87%
Responses: 115
Mobile
Dialpad Talk
Dialpad Talk
88%
Responses: 10
RingCentral MVP
RingCentral MVP
84%
Responses: 47
Video Calls
Dialpad Talk
Dialpad Talk
83%
Responses: 212
RingCentral MVP
RingCentral MVP
79%
Responses: 77
Conference Calls
Dialpad Talk
Dialpad Talk
88%
Responses: 339
RingCentral MVP
RingCentral MVP
85%
Responses: 112
Screen Sharing
Dialpad Talk
Dialpad Talk
84%
Responses: 212
RingCentral MVP
RingCentral MVP
81%
Responses: 61
Muting
Dialpad Talk
Dialpad Talk
94%
Responses: 12
RingCentral MVP
RingCentral MVP
92%
Responses: 49
Recording
Dialpad Talk
Dialpad Talk
92%
Responses: 8
RingCentral MVP
RingCentral MVP
91%
Responses: 46
Video Conferencing
Dialpad Talk
Dialpad Talk
92%
Responses: 61
RingCentral MVP
RingCentral MVP
92%
Responses: 6
Avg. ROI (months)
Dialpad Talk
Dialpad Talk
Average 12 Months
RingCentral MVP
RingCentral MVP
Average 13 Months
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