User Satisfaction Ratings
Data is scoped to the VoIP category. All reviews were collected as of November 30, 2022 Dialpad Talk |  8x8 X Series | |
| Star Rating | Dialpad Talk 1,451 reviews | 8x8 X Series 380 reviews |
Ratings
Ease of Setup
Dialpad Talk
Responses: 342
8x8 X Series
Responses: 165
Ease of Use
Dialpad Talk
Responses: 797
8x8 X Series
Responses: 293
Has the product been a good partner in doing business?
Dialpad Talk
Responses: 339
8x8 X Series
Responses: 165
Quality of Support
Dialpad Talk
Responses: 688
8x8 X Series
Responses: 275
Ease of Admin
Dialpad Talk
Responses: 344
8x8 X Series
Responses: 165
Meets Requirements
Dialpad Talk
Responses: 796
8x8 X Series
Responses: 292
Scheduling
Dialpad Talk
Responses: 7
8x8 X Series
Responses: 8
Screen Sharing
Dialpad Talk
Responses: 7
8x8 X Series
Responses: 9
Meeting Initiation and Joining
Dialpad Talk
Responses: 8
8x8 X Series
Responses: 11
Follow-Up and Breakout Meetings
Dialpad Talk
Responses: 6
8x8 X Series
Responses: 6
Video Conferencing
Dialpad Talk
Responses: 6
8x8 X Series
Responses: 7
Bandwidth Usage
Dialpad Talk
Responses: 9
8x8 X Series
Responses: 12
Chat
Dialpad Talk
Responses: 7
8x8 X Series
Responses: 11
Enterprise Scalability
Dialpad Talk
Responses: 7
8x8 X Series
Responses: 11
Performance and Reliability
Dialpad Talk
Responses: 11
8x8 X Series
Responses: 12
Instant Messaging
Dialpad Talk
Responses: 444
8x8 X Series
Responses: 122
Product Direction (% positive)
Dialpad Talk
Responses: 725
8x8 X Series
Responses: 279
Browser Extension
Dialpad Talk
Responses: 336
8x8 X Series
Responses: 36
Screen Sharing
Dialpad Talk
Responses: 212
8x8 X Series
Responses: 80
Security
Dialpad Talk
Responses: 7
8x8 X Series
Responses: 11
Software Pairing
Dialpad Talk
Responses: 309
8x8 X Series
Responses: 115
Hold Music
Dialpad Talk
Responses: 353
8x8 X Series
Responses: 175
Individual Download
Dialpad Talk
Responses: 437
8x8 X Series
Responses: 153
Likelihood to Recommend
Dialpad Talk
Responses: 1032
8x8 X Series
Responses: 348
Video Calls
Dialpad Talk
Responses: 212
8x8 X Series
Responses: 80
Audio Calls
Dialpad Talk
Responses: 11
8x8 X Series
Responses: 13
Participant Permissions
Dialpad Talk
Responses: 8
8x8 X Series
Responses: 11
Conference Calls
Dialpad Talk
Responses: 339
8x8 X Series
Responses: 149
Phone Calls
Dialpad Talk
Responses: 550
8x8 X Series
Responses: 236
Automated Attendants
Dialpad Talk
Responses: 291
8x8 X Series
Responses: 163
VOiP Number
Dialpad Talk
Responses: 470
8x8 X Series
Responses: 198
Desk-to-Desk Calls
Dialpad Talk
Responses: 387
8x8 X Series
Responses: 194
Avg. ROI (months)
Dialpad Talk
Average 12 Months
8x8 X Series
Average 17 Months
Avg. Go Live Time (months)
Dialpad Talk
Average 1 Months
8x8 X Series
Average 2 Months
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