User Satisfaction Ratings

All reviews were collected as of June 01, 2025
Constructor
Constructor
(40)
4.8 out of 5
Constructor
FactFinder
FactFinder
(15)
4.5 out of 5
FactFinder
Star Rating
Constructor
Constructor
40 reviews
FactFinder
FactFinder
15 reviews
Ratings
Ease of Admin
Constructor
Constructor
91%
Responses: 23
FactFinder
FactFinder
78%
Responses: 10
Ease of Use
Constructor
Constructor
97%
Responses: 36
FactFinder
FactFinder
82%
Responses: 12
Has the product been a good partner in doing business?
Constructor
Constructor
98%
Responses: 23
FactFinder
FactFinder
87%
Responses: 10
Likelihood to Recommend
Constructor
Constructor
96%
Responses: 40
FactFinder
FactFinder
90%
Responses: 15
Meets Requirements
Constructor
Constructor
92%
Responses: 36
FactFinder
FactFinder
85%
Responses: 12
Quality of Support
Constructor
Constructor
98%
Responses: 36
FactFinder
FactFinder
92%
Responses: 12
Avg. ROI (months)
Constructor
Constructor
Average 13 Months
FactFinder
FactFinder
Average 20 Months
Auto Complete
Constructor
Constructor
93%
Responses: 27
FactFinder
FactFinder
86%
Responses: 7
Conversion
Constructor
Constructor
91%
Responses: 22
FactFinder
FactFinder
86%
Responses: 6
E-Commerce
Constructor
Constructor
92%
Responses: 23
FactFinder
FactFinder
89%
Responses: 6
Product Information
Constructor
Constructor
92%
Responses: 24
FactFinder
FactFinder
88%
Responses: 7
Ranking and Relevancy
Constructor
Constructor
98%
Responses: 23
FactFinder
FactFinder
92%
Responses: 6
Recommendations
Constructor
Constructor
93%
Responses: 15
FactFinder
FactFinder
73%
Responses: 5
Stemming
Constructor
Constructor
92%
Responses: 16
FactFinder
FactFinder
86%
Responses: 7
About G2

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business.

Keeping our ratings unbiased is our top priority. We require the use of a LinkedIn account or verified business email address to validate a G2 user’s identity and employer. Additionally, all reviews are manually checked by our team. Only the opinion of real users and data from public sources factor into our ratings.

© 2026 G2, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form without G2’s prior written permission. While the information in this report has been obtained from sources believed to be reliable, G2 disclaims all warranties as to the accuracy, completeness, or adequacy of such information and shall have no liability for errors, omissions, or inadequacies in such information.