User Satisfaction Ratings

Data is scoped to the Background Check category. All reviews were collected as of August 17, 2025
Checkr
Checkr
(338)
4.6 out of 5
Checkr
First Advantage
First Advantage
(44)
3.6 out of 5
First Advantage
HireRight
HireRight
(153)
3.5 out of 5
HireRight
Sterling Talent Solutions
Sterling Talent Solutions
(61)
3.2 out of 5
Sterling Talent Solutions
Star Rating
Checkr
Checkr
338 reviews
First Advantage
First Advantage
44 reviews
HireRight
HireRight
153 reviews
Sterling Talent Solutions
Sterling Talent Solutions
61 reviews
Ratings
Ease of Admin
Checkr
Checkr
95%
Responses: 182
First Advantage
First Advantage
85%
Responses: 10
HireRight
HireRight
83%
Responses: 54
Sterling Talent Solutions
Sterling Talent Solutions
65%
Responses: 16
Ease of Setup
Checkr
Checkr
93%
Responses: 191
First Advantage
First Advantage
83%
Responses: 9
HireRight
HireRight
85%
Responses: 62
Sterling Talent Solutions
Sterling Talent Solutions
68%
Responses: 17
Ease of Use
Checkr
Checkr
94%
Responses: 268
First Advantage
First Advantage
78%
Responses: 33
HireRight
HireRight
80%
Responses: 119
Sterling Talent Solutions
Sterling Talent Solutions
72%
Responses: 44
Has the product been a good partner in doing business?
Checkr
Checkr
91%
Responses: 183
First Advantage
First Advantage
86%
Responses: 11
HireRight
HireRight
82%
Responses: 54
Sterling Talent Solutions
Sterling Talent Solutions
61%
Responses: 15
Likelihood to Recommend
Checkr
Checkr
91%
Responses: 328
First Advantage
First Advantage
72%
Responses: 42
HireRight
HireRight
69%
Responses: 147
Sterling Talent Solutions
Sterling Talent Solutions
63%
Responses: 57
Avg. Go Live Time (months)
Checkr
Checkr
Average 2 Months
First Advantage
First Advantage
Average 3 Months
HireRight
HireRight
Average 3 Months
Sterling Talent Solutions
Sterling Talent Solutions
Average 6 Months
Product Direction (% positive)
Checkr
Checkr
87%
Responses: 255
First Advantage
First Advantage
82%
Responses: 33
HireRight
HireRight
70%
Responses: 112
Sterling Talent Solutions
Sterling Talent Solutions
49%
Responses: 43
Meets Requirements
Checkr
Checkr
92%
Responses: 263
First Advantage
First Advantage
78%
Responses: 33
HireRight
HireRight
76%
Responses: 118
Sterling Talent Solutions
Sterling Talent Solutions
73%
Responses: 44
Quality of Support
Checkr
Checkr
85%
Responses: 231
First Advantage
First Advantage
73%
Responses: 31
HireRight
HireRight
68%
Responses: 115
Sterling Talent Solutions
Sterling Talent Solutions
62%
Responses: 43
Activity Dashboard
Checkr
Checkr
88%
Responses: 95
First Advantage
First Advantage
76%
Responses: 9
HireRight
HireRight
77%
Responses: 21
Sterling Talent Solutions
Sterling Talent Solutions
Not enough data
Integration APIs
Checkr
Checkr
86%
Responses: 83
First Advantage
First Advantage
81%
Responses: 7
HireRight
HireRight
86%
Responses: 12
Sterling Talent Solutions
Sterling Talent Solutions
53%
Responses: 5
Internationalization
Checkr
Checkr
86%
Responses: 65
First Advantage
First Advantage
69%
Responses: 6
HireRight
HireRight
83%
Responses: 8
Sterling Talent Solutions
Sterling Talent Solutions
Not enough data
Mobility
Checkr
Checkr
88%
Responses: 82
First Advantage
First Advantage
75%
Responses: 8
HireRight
HireRight
83%
Responses: 9
Sterling Talent Solutions
Sterling Talent Solutions
Not enough data
Performance
Checkr
Checkr
90%
Responses: 99
First Advantage
First Advantage
83%
Responses: 8
HireRight
HireRight
78%
Responses: 24
Sterling Talent Solutions
Sterling Talent Solutions
Not enough data
Reporting
Checkr
Checkr
88%
Responses: 83
First Advantage
First Advantage
72%
Responses: 9
HireRight
HireRight
83%
Responses: 20
Sterling Talent Solutions
Sterling Talent Solutions
Not enough data
User, Role, and Access Management
Checkr
Checkr
91%
Responses: 92
First Advantage
First Advantage
76%
Responses: 7
HireRight
HireRight
84%
Responses: 22
Sterling Talent Solutions
Sterling Talent Solutions
30%
Responses: 5
Alerts and Notifications
Checkr
Checkr
89%
Responses: 177
First Advantage
First Advantage
76%
Responses: 16
HireRight
HireRight
77%
Responses: 45
Sterling Talent Solutions
Sterling Talent Solutions
59%
Responses: 18
Compliance
Checkr
Checkr
92%
Responses: 176
First Advantage
First Advantage
78%
Responses: 20
HireRight
HireRight
80%
Responses: 44
Sterling Talent Solutions
Sterling Talent Solutions
67%
Responses: 20
Dashboard
Checkr
Checkr
93%
Responses: 183
First Advantage
First Advantage
79%
Responses: 18
HireRight
HireRight
79%
Responses: 45
Sterling Talent Solutions
Sterling Talent Solutions
67%
Responses: 19
Integrations
Checkr
Checkr
87%
Responses: 163
First Advantage
First Advantage
78%
Responses: 15
HireRight
HireRight
79%
Responses: 21
Sterling Talent Solutions
Sterling Talent Solutions
59%
Responses: 15
Messaging
Checkr
Checkr
84%
Responses: 145
First Advantage
First Advantage
72%
Responses: 15
HireRight
HireRight
79%
Responses: 37
Sterling Talent Solutions
Sterling Talent Solutions
56%
Responses: 15
Mobility
Checkr
Checkr
86%
Responses: 153
First Advantage
First Advantage
74%
Responses: 15
HireRight
HireRight
78%
Responses: 39
Sterling Talent Solutions
Sterling Talent Solutions
58%
Responses: 12
Platform Search
Checkr
Checkr
90%
Responses: 167
First Advantage
First Advantage
73%
Responses: 17
HireRight
HireRight
79%
Responses: 40
Sterling Talent Solutions
Sterling Talent Solutions
59%
Responses: 18
Real-Time Tracking
Checkr
Checkr
91%
Responses: 180
First Advantage
First Advantage
71%
Responses: 19
HireRight
HireRight
77%
Responses: 44
Sterling Talent Solutions
Sterling Talent Solutions
61%
Responses: 19
Screening and Assessments
Checkr
Checkr
92%
Responses: 192
First Advantage
First Advantage
77%
Responses: 23
HireRight
HireRight
77%
Responses: 65
Sterling Talent Solutions
Sterling Talent Solutions
65%
Responses: 17
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