User Satisfaction Ratings

Data is scoped to the Marketing Automation category. All reviews were collected as of January 24, 2023
Bloomreach
Bloomreach
(427)
4.7 out of 5
Bloomreach
Oracle Responsys
Oracle Responsys
(114)
3.9 out of 5
Oracle Responsys
Star Rating
Bloomreach
Bloomreach
427 reviews
Oracle Responsys
Oracle Responsys
114 reviews
Ratings
Quality of Support
Bloomreach
Bloomreach
95%
Responses: 287
Oracle Responsys
Oracle Responsys
62%
Responses: 85
Ease of Setup
Bloomreach
Bloomreach
79%
Responses: 141
Oracle Responsys
Oracle Responsys
57%
Responses: 42
Has the product been a good partner in doing business?
Bloomreach
Bloomreach
92%
Responses: 148
Oracle Responsys
Oracle Responsys
71%
Responses: 45
Ease of Admin
Bloomreach
Bloomreach
86%
Responses: 149
Oracle Responsys
Oracle Responsys
65%
Responses: 45
Ease of Use
Bloomreach
Bloomreach
86%
Responses: 291
Oracle Responsys
Oracle Responsys
65%
Responses: 86
Meets Requirements
Bloomreach
Bloomreach
90%
Responses: 288
Oracle Responsys
Oracle Responsys
78%
Responses: 87
A/B Testing
Bloomreach
Bloomreach
96%
Responses: 27
Oracle Responsys
Oracle Responsys
64%
Responses: 6
Sandbox / Test Environments
Bloomreach
Bloomreach
86%
Responses: 68
Oracle Responsys
Oracle Responsys
56%
Responses: 11
Product Direction (% positive)
Bloomreach
Bloomreach
92%
Responses: 256
Oracle Responsys
Oracle Responsys
69%
Responses: 86
Output Document Generation
Bloomreach
Bloomreach
90%
Responses: 55
Oracle Responsys
Oracle Responsys
65%
Responses: 9
Segmentation
Bloomreach
Bloomreach
93%
Responses: 182
Oracle Responsys
Oracle Responsys
70%
Responses: 35
Marketing Lead Database
Bloomreach
Bloomreach
91%
Responses: 140
Oracle Responsys
Oracle Responsys
70%
Responses: 10
User, Role, and Access Management
Bloomreach
Bloomreach
88%
Responses: 92
Oracle Responsys
Oracle Responsys
68%
Responses: 16
Likelihood to Recommend
Bloomreach
Bloomreach
95%
Responses: 361
Oracle Responsys
Oracle Responsys
78%
Responses: 110
Segmentation
Bloomreach
Bloomreach
98%
Responses: 28
Oracle Responsys
Oracle Responsys
78%
Responses: 6
Customization
Bloomreach
Bloomreach
90%
Responses: 91
Oracle Responsys
Oracle Responsys
70%
Responses: 15
Personalization
Bloomreach
Bloomreach
94%
Responses: 26
Oracle Responsys
Oracle Responsys
61%
Responses: 6
Lead Scoring and Grading
Bloomreach
Bloomreach
87%
Responses: 102
Oracle Responsys
Oracle Responsys
68%
Responses: 15
Online Behavior Tracking
Bloomreach
Bloomreach
91%
Responses: 158
Oracle Responsys
Oracle Responsys
73%
Responses: 20
Landing Pages and Forms
Bloomreach
Bloomreach
80%
Responses: 114
Oracle Responsys
Oracle Responsys
63%
Responses: 12
Workflow Capability
Bloomreach
Bloomreach
89%
Responses: 82
Oracle Responsys
Oracle Responsys
71%
Responses: 14
Revenue Analytics
Bloomreach
Bloomreach
87%
Responses: 134
Oracle Responsys
Oracle Responsys
70%
Responses: 20
Integrations
Bloomreach
Bloomreach
91%
Responses: 22
Oracle Responsys
Oracle Responsys
61%
Responses: 6
Triggered Notifications
Bloomreach
Bloomreach
97%
Responses: 24
Oracle Responsys
Oracle Responsys
81%
Responses: 6
ROI Analytics
Bloomreach
Bloomreach
87%
Responses: 124
Oracle Responsys
Oracle Responsys
72%
Responses: 20
Scheduling
Bloomreach
Bloomreach
98%
Responses: 26
Oracle Responsys
Oracle Responsys
83%
Responses: 6
A/B Testing
Bloomreach
Bloomreach
91%
Responses: 179
Oracle Responsys
Oracle Responsys
77%
Responses: 41
Internationalization
Bloomreach
Bloomreach
91%
Responses: 64
Oracle Responsys
Oracle Responsys
77%
Responses: 8
Web Analytics
Bloomreach
Bloomreach
88%
Responses: 152
Oracle Responsys
Oracle Responsys
75%
Responses: 19
Performance and Reliability
Bloomreach
Bloomreach
91%
Responses: 88
Oracle Responsys
Oracle Responsys
77%
Responses: 14
Data Import & Export Tools
Bloomreach
Bloomreach
87%
Responses: 96
Oracle Responsys
Oracle Responsys
73%
Responses: 15
Breadth of Partner Applications
Bloomreach
Bloomreach
86%
Responses: 66
Oracle Responsys
Oracle Responsys
73%
Responses: 11
Mobile Optimized
Bloomreach
Bloomreach
87%
Responses: 159
Oracle Responsys
Oracle Responsys
74%
Responses: 32
Automated Email Responses
Bloomreach
Bloomreach
93%
Responses: 152
Oracle Responsys
Oracle Responsys
79%
Responses: 38
Basic Reporting
Bloomreach
Bloomreach
91%
Responses: 186
Oracle Responsys
Oracle Responsys
77%
Responses: 39
Data Quality Management
Bloomreach
Bloomreach
87%
Responses: 156
Oracle Responsys
Oracle Responsys
74%
Responses: 28
Search Tracking and Optimization
Bloomreach
Bloomreach
87%
Responses: 85
Oracle Responsys
Oracle Responsys
75%
Responses: 27
Integration APIs
Bloomreach
Bloomreach
88%
Responses: 89
Oracle Responsys
Oracle Responsys
76%
Responses: 14
Manage Email Deliverability
Bloomreach
Bloomreach
89%
Responses: 183
Oracle Responsys
Oracle Responsys
78%
Responses: 39
Campaign Performance
Bloomreach
Bloomreach
91%
Responses: 27
Oracle Responsys
Oracle Responsys
81%
Responses: 6
Sending Outbound Emails
Bloomreach
Bloomreach
93%
Responses: 188
Oracle Responsys
Oracle Responsys
82%
Responses: 39
CRM Lead Integration
Bloomreach
Bloomreach
88%
Responses: 113
Oracle Responsys
Oracle Responsys
78%
Responses: 22
Event / Webinar Marketing
Bloomreach
Bloomreach
89%
Responses: 54
Oracle Responsys
Oracle Responsys
78%
Responses: 17
Building and Personalizing Emails
Bloomreach
Bloomreach
92%
Responses: 191
Oracle Responsys
Oracle Responsys
82%
Responses: 39
Audience Insights
Bloomreach
Bloomreach
93%
Responses: 26
Oracle Responsys
Oracle Responsys
69%
Responses: 6
Customize
Bloomreach
Bloomreach
96%
Responses: 26
Oracle Responsys
Oracle Responsys
72%
Responses: 6
Dynamic Content
Bloomreach
Bloomreach
88%
Responses: 162
Oracle Responsys
Oracle Responsys
79%
Responses: 40
Lead Nurturing
Bloomreach
Bloomreach
88%
Responses: 112
Oracle Responsys
Oracle Responsys
80%
Responses: 19
Program Management
Bloomreach
Bloomreach
89%
Responses: 117
Oracle Responsys
Oracle Responsys
82%
Responses: 35
Automated Alerts and Tasks
Bloomreach
Bloomreach
88%
Responses: 116
Oracle Responsys
Oracle Responsys
81%
Responses: 24
Budgeting
Bloomreach
Bloomreach
84%
Responses: 45
Oracle Responsys
Oracle Responsys
78%
Responses: 13
SEO / Keyword Analytics
Bloomreach
Bloomreach
84%
Responses: 57
Oracle Responsys
Oracle Responsys
79%
Responses: 13
Calendaring
Bloomreach
Bloomreach
86%
Responses: 61
Oracle Responsys
Oracle Responsys
84%
Responses: 18
Social Media Engagement
Bloomreach
Bloomreach
85%
Responses: 45
Oracle Responsys
Oracle Responsys
83%
Responses: 8
Social Campaigns
Bloomreach
Bloomreach
87%
Responses: 55
Oracle Responsys
Oracle Responsys
85%
Responses: 8
Avg. Go Live Time (months)
Bloomreach
Bloomreach
Average 3 Months
Oracle Responsys
Oracle Responsys
Average 3 Months
Avg. ROI (months)
Bloomreach
Bloomreach
Average 11 Months
Oracle Responsys
Oracle Responsys
Average 11 Months
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