User Satisfaction Ratings

Data is scoped to the Marketing Automation category. All reviews were collected as of January 20, 2023
Bloomreach
Bloomreach
(427)
4.7 out of 5
Bloomreach
Emarsys
Emarsys
(359)
4.3 out of 5
Emarsys
Star Rating
Bloomreach
Bloomreach
427 reviews
Emarsys
Emarsys
359 reviews
Ratings
Quality of Support
Bloomreach
Bloomreach
95%
Responses: 287
Emarsys
Emarsys
86%
Responses: 243
Meets Requirements
Bloomreach
Bloomreach
90%
Responses: 288
Emarsys
Emarsys
84%
Responses: 242
Ease of Setup
Bloomreach
Bloomreach
79%
Responses: 141
Emarsys
Emarsys
73%
Responses: 114
Has the product been a good partner in doing business?
Bloomreach
Bloomreach
92%
Responses: 148
Emarsys
Emarsys
87%
Responses: 125
Ease of Use
Bloomreach
Bloomreach
86%
Responses: 291
Emarsys
Emarsys
83%
Responses: 241
Ease of Admin
Bloomreach
Bloomreach
86%
Responses: 149
Emarsys
Emarsys
83%
Responses: 123
Real-Time Reporting
Bloomreach
Bloomreach
97%
Responses: 33
Emarsys
Emarsys
79%
Responses: 7
Sandbox / Test Environments
Bloomreach
Bloomreach
86%
Responses: 68
Emarsys
Emarsys
71%
Responses: 34
User Data
Bloomreach
Bloomreach
96%
Responses: 28
Emarsys
Emarsys
81%
Responses: 6
Customization
Bloomreach
Bloomreach
90%
Responses: 91
Emarsys
Emarsys
75%
Responses: 72
API / Integrations
Bloomreach
Bloomreach
93%
Responses: 27
Emarsys
Emarsys
78%
Responses: 6
Revenue Analytics
Bloomreach
Bloomreach
87%
Responses: 134
Emarsys
Emarsys
75%
Responses: 104
Custom Reports and Dashboards
Bloomreach
Bloomreach
98%
Responses: 29
Emarsys
Emarsys
86%
Responses: 6
Marketing Lead Database
Bloomreach
Bloomreach
91%
Responses: 140
Emarsys
Emarsys
80%
Responses: 105
Engagement
Bloomreach
Bloomreach
97%
Responses: 29
Emarsys
Emarsys
86%
Responses: 6
Likelihood to Recommend
Bloomreach
Bloomreach
95%
Responses: 361
Emarsys
Emarsys
86%
Responses: 301
Campaign Tracking
Bloomreach
Bloomreach
93%
Responses: 26
Emarsys
Emarsys
83%
Responses: 7
Landing Pages and Forms
Bloomreach
Bloomreach
80%
Responses: 114
Emarsys
Emarsys
70%
Responses: 89
Basic Reporting
Bloomreach
Bloomreach
91%
Responses: 186
Emarsys
Emarsys
81%
Responses: 156
Web Analytics
Bloomreach
Bloomreach
88%
Responses: 152
Emarsys
Emarsys
79%
Responses: 104
Segmentation
Bloomreach
Bloomreach
95%
Responses: 33
Emarsys
Emarsys
86%
Responses: 6
Integration APIs
Bloomreach
Bloomreach
88%
Responses: 89
Emarsys
Emarsys
79%
Responses: 67
Lead Scoring and Grading
Bloomreach
Bloomreach
87%
Responses: 102
Emarsys
Emarsys
78%
Responses: 94
Segmentation
Bloomreach
Bloomreach
93%
Responses: 182
Emarsys
Emarsys
84%
Responses: 151
ROI Analytics
Bloomreach
Bloomreach
87%
Responses: 124
Emarsys
Emarsys
78%
Responses: 96
Automated Email Responses
Bloomreach
Bloomreach
93%
Responses: 152
Emarsys
Emarsys
84%
Responses: 145
Data Quality Management
Bloomreach
Bloomreach
87%
Responses: 156
Emarsys
Emarsys
79%
Responses: 119
Performance and Reliability
Bloomreach
Bloomreach
94%
Responses: 28
Emarsys
Emarsys
86%
Responses: 6
A/B Testing
Bloomreach
Bloomreach
91%
Responses: 179
Emarsys
Emarsys
83%
Responses: 136
Online Behavior Tracking
Bloomreach
Bloomreach
91%
Responses: 158
Emarsys
Emarsys
83%
Responses: 108
Output Document Generation
Bloomreach
Bloomreach
90%
Responses: 55
Emarsys
Emarsys
83%
Responses: 39
Automated Alerts and Tasks
Bloomreach
Bloomreach
88%
Responses: 116
Emarsys
Emarsys
80%
Responses: 78
Workflow Capability
Bloomreach
Bloomreach
89%
Responses: 82
Emarsys
Emarsys
81%
Responses: 56
Lead Nurturing
Bloomreach
Bloomreach
88%
Responses: 112
Emarsys
Emarsys
81%
Responses: 93
Dynamic Content
Bloomreach
Bloomreach
88%
Responses: 162
Emarsys
Emarsys
81%
Responses: 114
Search Tracking and Optimization
Bloomreach
Bloomreach
87%
Responses: 85
Emarsys
Emarsys
80%
Responses: 93
Guided Selling
Bloomreach
Bloomreach
91%
Responses: 13
Emarsys
Emarsys
84%
Responses: 50
Mobile
Bloomreach
Bloomreach
93%
Responses: 22
Emarsys
Emarsys
87%
Responses: 59
Data Import & Export Tools
Bloomreach
Bloomreach
87%
Responses: 96
Emarsys
Emarsys
81%
Responses: 69
Internationalization
Bloomreach
Bloomreach
91%
Responses: 64
Emarsys
Emarsys
85%
Responses: 38
Calendaring
Bloomreach
Bloomreach
86%
Responses: 61
Emarsys
Emarsys
81%
Responses: 49
Building and Personalizing Emails
Bloomreach
Bloomreach
92%
Responses: 191
Emarsys
Emarsys
87%
Responses: 168
Integrations
Bloomreach
Bloomreach
89%
Responses: 25
Emarsys
Emarsys
83%
Responses: 59
Sending Outbound Emails
Bloomreach
Bloomreach
93%
Responses: 188
Emarsys
Emarsys
88%
Responses: 162
Marketing Campaigns
Bloomreach
Bloomreach
93%
Responses: 28
Emarsys
Emarsys
88%
Responses: 70
Mobile Optimized
Bloomreach
Bloomreach
87%
Responses: 159
Emarsys
Emarsys
82%
Responses: 138
Personalized Messaging
Bloomreach
Bloomreach
93%
Responses: 20
Emarsys
Emarsys
88%
Responses: 57
CRM Lead Integration
Bloomreach
Bloomreach
88%
Responses: 113
Emarsys
Emarsys
84%
Responses: 82
Program Management
Bloomreach
Bloomreach
89%
Responses: 117
Emarsys
Emarsys
84%
Responses: 101
Breadth of Partner Applications
Bloomreach
Bloomreach
86%
Responses: 66
Emarsys
Emarsys
82%
Responses: 41
Content
Bloomreach
Bloomreach
91%
Responses: 16
Emarsys
Emarsys
86%
Responses: 58
Manage Email Deliverability
Bloomreach
Bloomreach
89%
Responses: 183
Emarsys
Emarsys
85%
Responses: 166
Monitoring
Bloomreach
Bloomreach
91%
Responses: 20
Emarsys
Emarsys
87%
Responses: 62
Event / Webinar Marketing
Bloomreach
Bloomreach
89%
Responses: 54
Emarsys
Emarsys
85%
Responses: 57
Email
Bloomreach
Bloomreach
94%
Responses: 29
Emarsys
Emarsys
90%
Responses: 76
Performance and Reliability
Bloomreach
Bloomreach
91%
Responses: 88
Emarsys
Emarsys
87%
Responses: 62
Social Listening
Bloomreach
Bloomreach
86%
Responses: 39
Emarsys
Emarsys
82%
Responses: 36
Social Sharing
Bloomreach
Bloomreach
89%
Responses: 44
Emarsys
Emarsys
85%
Responses: 45
Targeting
Bloomreach
Bloomreach
93%
Responses: 21
Emarsys
Emarsys
90%
Responses: 64
SEO / Keyword Analytics
Bloomreach
Bloomreach
84%
Responses: 57
Emarsys
Emarsys
81%
Responses: 51
Trending
Bloomreach
Bloomreach
92%
Responses: 27
Emarsys
Emarsys
89%
Responses: 6
User Data
Bloomreach
Bloomreach
90%
Responses: 26
Emarsys
Emarsys
87%
Responses: 69
Social Campaigns
Bloomreach
Bloomreach
87%
Responses: 55
Emarsys
Emarsys
84%
Responses: 41
A/B Testing
Bloomreach
Bloomreach
89%
Responses: 25
Emarsys
Emarsys
87%
Responses: 62
Cart Abandonment
Bloomreach
Bloomreach
89%
Responses: 23
Emarsys
Emarsys
87%
Responses: 60
Reports & Analytics
Bloomreach
Bloomreach
88%
Responses: 28
Emarsys
Emarsys
85%
Responses: 76
Data Enrichment
Bloomreach
Bloomreach
90%
Responses: 88
Emarsys
Emarsys
88%
Responses: 47
Social Media Advertising
Bloomreach
Bloomreach
86%
Responses: 64
Emarsys
Emarsys
84%
Responses: 46
Product Direction (% positive)
Bloomreach
Bloomreach
92%
Responses: 256
Emarsys
Emarsys
90%
Responses: 223
Personalization Engine
Bloomreach
Bloomreach
90%
Responses: 19
Emarsys
Emarsys
89%
Responses: 54
Product Recommendations
Bloomreach
Bloomreach
89%
Responses: 19
Emarsys
Emarsys
87%
Responses: 62
Social Media Engagement
Bloomreach
Bloomreach
85%
Responses: 45
Emarsys
Emarsys
84%
Responses: 37
Expandability
Bloomreach
Bloomreach
91%
Responses: 89
Emarsys
Emarsys
89%
Responses: 48
User, Role, and Access Management
Bloomreach
Bloomreach
88%
Responses: 92
Emarsys
Emarsys
87%
Responses: 73
Budgeting
Bloomreach
Bloomreach
84%
Responses: 45
Emarsys
Emarsys
83%
Responses: 23
Predictive Modeling
Bloomreach
Bloomreach
87%
Responses: 63
Emarsys
Emarsys
87%
Responses: 48
Multiple Devices
Bloomreach
Bloomreach
89%
Responses: 85
Emarsys
Emarsys
89%
Responses: 50
Avg. ROI (months)
Bloomreach
Bloomreach
Average 11 Months
Emarsys
Emarsys
Average 15 Months
Avg. Go Live Time (months)
Bloomreach
Bloomreach
Average 3 Months
Emarsys
Emarsys
Average 4 Months
About G2

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business.

Keeping our ratings unbiased is our top priority. We require the use of a LinkedIn account or verified business email address to validate a G2 user’s identity and employer. Additionally, all reviews are manually checked by our team. Only the opinion of real users and data from public sources factor into our ratings.

© 2024 G2, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form without G2’s prior written permission. While the information in this report has been obtained from sources believed to be reliable, G2 disclaims all warranties as to the accuracy, completeness, or adequacy of such information and shall have no liability for errors, omissions, or inadequacies in such information.