User Satisfaction Ratings

Data is scoped to the Marketing Automation category. All reviews were collected as of January 24, 2023
Bloomreach
Bloomreach
(427)
4.7 out of 5
Bloomreach
Braze
Braze
(590)
4.5 out of 5
Braze
Star Rating
Bloomreach
Bloomreach
427 reviews
Braze
Braze
590 reviews
Ratings
Quality of Support
Bloomreach
Bloomreach
95%
Responses: 287
Braze
Braze
87%
Responses: 329
Ease of Setup
Bloomreach
Bloomreach
79%
Responses: 141
Braze
Braze
75%
Responses: 132
Meets Requirements
Bloomreach
Bloomreach
90%
Responses: 288
Braze
Braze
87%
Responses: 334
Has the product been a good partner in doing business?
Bloomreach
Bloomreach
92%
Responses: 148
Braze
Braze
91%
Responses: 148
Ease of Use
Bloomreach
Bloomreach
86%
Responses: 291
Braze
Braze
85%
Responses: 334
Revenue Analytics
Bloomreach
Bloomreach
87%
Responses: 134
Braze
Braze
66%
Responses: 95
Geofencing
Bloomreach
Bloomreach
96%
Responses: 16
Braze
Braze
77%
Responses: 35
Website Personalization
Bloomreach
Bloomreach
92%
Responses: 26
Braze
Braze
74%
Responses: 25
Social Sharing
Bloomreach
Bloomreach
89%
Responses: 44
Braze
Braze
73%
Responses: 41
Audience Insights
Bloomreach
Bloomreach
93%
Responses: 26
Braze
Braze
78%
Responses: 164
Personalized Discounts
Bloomreach
Bloomreach
92%
Responses: 17
Braze
Braze
78%
Responses: 29
Social Media Advertising
Bloomreach
Bloomreach
86%
Responses: 64
Braze
Braze
72%
Responses: 40
Customer Profiles
Bloomreach
Bloomreach
97%
Responses: 28
Braze
Braze
83%
Responses: 87
Internationalization
Bloomreach
Bloomreach
91%
Responses: 64
Braze
Braze
78%
Responses: 41
ROI Analytics
Bloomreach
Bloomreach
87%
Responses: 124
Braze
Braze
75%
Responses: 8
Landing Pages and Forms
Bloomreach
Bloomreach
80%
Responses: 114
Braze
Braze
69%
Responses: 66
Lead Nurturing
Bloomreach
Bloomreach
88%
Responses: 112
Braze
Braze
78%
Responses: 60
Contextual Targeting
Bloomreach
Bloomreach
96%
Responses: 25
Braze
Braze
86%
Responses: 74
Marketing Lead Database
Bloomreach
Bloomreach
91%
Responses: 140
Braze
Braze
81%
Responses: 75
Basic Reporting
Bloomreach
Bloomreach
91%
Responses: 186
Braze
Braze
81%
Responses: 167
Behavioral Targeting
Bloomreach
Bloomreach
97%
Responses: 25
Braze
Braze
87%
Responses: 81
Lead Scoring and Grading
Bloomreach
Bloomreach
87%
Responses: 102
Braze
Braze
77%
Responses: 45
Recommendation Engine
Bloomreach
Bloomreach
86%
Responses: 25
Braze
Braze
77%
Responses: 30
Data Quality Management
Bloomreach
Bloomreach
87%
Responses: 156
Braze
Braze
78%
Responses: 92
A/B Testing
Bloomreach
Bloomreach
96%
Responses: 27
Braze
Braze
87%
Responses: 93
Data Import & Export Tools
Bloomreach
Bloomreach
87%
Responses: 96
Braze
Braze
78%
Responses: 71
Segmentation
Bloomreach
Bloomreach
98%
Responses: 28
Braze
Braze
89%
Responses: 179
Campaign Performance
Bloomreach
Bloomreach
91%
Responses: 27
Braze
Braze
83%
Responses: 178
Customize
Bloomreach
Bloomreach
96%
Responses: 26
Braze
Braze
88%
Responses: 160
Online Behavior Tracking
Bloomreach
Bloomreach
91%
Responses: 158
Braze
Braze
84%
Responses: 85
Calendaring
Bloomreach
Bloomreach
86%
Responses: 61
Braze
Braze
79%
Responses: 8
Customization
Bloomreach
Bloomreach
90%
Responses: 91
Braze
Braze
83%
Responses: 70
A/B Testing
Bloomreach
Bloomreach
96%
Responses: 27
Braze
Braze
89%
Responses: 175
Sandbox / Test Environments
Bloomreach
Bloomreach
86%
Responses: 68
Braze
Braze
79%
Responses: 59
Integrations
Bloomreach
Bloomreach
91%
Responses: 22
Braze
Braze
84%
Responses: 120
Automated Email Responses
Bloomreach
Bloomreach
93%
Responses: 152
Braze
Braze
86%
Responses: 116
Rich Notifications
Bloomreach
Bloomreach
94%
Responses: 21
Braze
Braze
87%
Responses: 121
Breadth of Partner Applications
Bloomreach
Bloomreach
86%
Responses: 66
Braze
Braze
80%
Responses: 50
Manage Email Deliverability
Bloomreach
Bloomreach
89%
Responses: 183
Braze
Braze
83%
Responses: 167
Retarget
Bloomreach
Bloomreach
96%
Responses: 24
Braze
Braze
90%
Responses: 152
Program Management
Bloomreach
Bloomreach
89%
Responses: 117
Braze
Braze
83%
Responses: 8
Triggered Emails
Bloomreach
Bloomreach
98%
Responses: 28
Braze
Braze
93%
Responses: 95
Likelihood to Recommend
Bloomreach
Bloomreach
95%
Responses: 361
Braze
Braze
90%
Responses: 488
Personalization
Bloomreach
Bloomreach
94%
Responses: 26
Braze
Braze
88%
Responses: 172
Triggered Notifications
Bloomreach
Bloomreach
97%
Responses: 24
Braze
Braze
92%
Responses: 163
Scheduling
Bloomreach
Bloomreach
98%
Responses: 26
Braze
Braze
93%
Responses: 177
Triggered Messages
Bloomreach
Bloomreach
97%
Responses: 24
Braze
Braze
92%
Responses: 89
Segmentation
Bloomreach
Bloomreach
93%
Responses: 182
Braze
Braze
88%
Responses: 165
Building and Personalizing Emails
Bloomreach
Bloomreach
92%
Responses: 191
Braze
Braze
88%
Responses: 178
Dynamic Content
Bloomreach
Bloomreach
88%
Responses: 162
Braze
Braze
85%
Responses: 133
Performance and Reliability
Bloomreach
Bloomreach
91%
Responses: 88
Braze
Braze
88%
Responses: 75
A/B Testing
Bloomreach
Bloomreach
91%
Responses: 179
Braze
Braze
88%
Responses: 159
Sending Outbound Emails
Bloomreach
Bloomreach
93%
Responses: 188
Braze
Braze
90%
Responses: 172
Search Tracking and Optimization
Bloomreach
Bloomreach
87%
Responses: 85
Braze
Braze
85%
Responses: 74
Integration APIs
Bloomreach
Bloomreach
88%
Responses: 89
Braze
Braze
86%
Responses: 64
Mobile Optimized
Bloomreach
Bloomreach
87%
Responses: 159
Braze
Braze
86%
Responses: 138
User, Role, and Access Management
Bloomreach
Bloomreach
88%
Responses: 92
Braze
Braze
88%
Responses: 74
Avg. ROI (months)
Bloomreach
Bloomreach
Average 11 Months
Braze
Braze
Average 18 Months
Avg. Go Live Time (months)
Bloomreach
Bloomreach
Average 3 Months
Braze
Braze
Average 4 Months
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