User Satisfaction Ratings

Data is scoped to the Marketing Automation category. All reviews were collected as of May 03, 2026
Bloomreach
Bloomreach
(760)
4.6 out of 5
Bloomreach
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
(4,459)
4.0 out of 5
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Star Rating
Bloomreach
Bloomreach
760 reviews
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
4,459 reviews
Ratings
Ease of Admin
Bloomreach
Bloomreach
85%
Responses: 231
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
78%
Responses: 1446
Ease of Setup
Bloomreach
Bloomreach
79%
Responses: 271
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
71%
Responses: 1524
Ease of Use
Bloomreach
Bloomreach
84%
Responses: 503
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
75%
Responses: 2829
Has the product been a good partner in doing business?
Bloomreach
Bloomreach
91%
Responses: 231
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
79%
Responses: 1416
Likelihood to Recommend
Bloomreach
Bloomreach
93%
Responses: 592
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
79%
Responses: 3455
Product Direction (% positive)
Bloomreach
Bloomreach
93%
Responses: 472
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
77%
Responses: 2680
Meets Requirements
Bloomreach
Bloomreach
89%
Responses: 496
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
81%
Responses: 2762
Quality of Support
Bloomreach
Bloomreach
93%
Responses: 495
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
75%
Responses: 2594
Avg. ROI (months)
Bloomreach
Bloomreach
Average 11 Months
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Average 17 Months
A/B Testing
Bloomreach
Bloomreach
89%
Responses: 342
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
75%
Responses: 843
Adaptive Learning
Bloomreach
Bloomreach
73%
Responses: 17
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
70%
Responses: 10
Automated Alerts and Tasks
Bloomreach
Bloomreach
82%
Responses: 243
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
79%
Responses: 921
Automated Email Responses
Bloomreach
Bloomreach
89%
Responses: 315
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
82%
Responses: 1071
Basic Reporting
Bloomreach
Bloomreach
86%
Responses: 335
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
74%
Responses: 1070
Breadth of Partner Applications
Bloomreach
Bloomreach
78%
Responses: 199
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
74%
Responses: 494
Budgeting
Bloomreach
Bloomreach
71%
Responses: 163
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
67%
Responses: 200
Building and Personalizing Emails
Bloomreach
Bloomreach
91%
Responses: 365
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
79%
Responses: 1174
CRM Lead Integration
Bloomreach
Bloomreach
85%
Responses: 244
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
83%
Responses: 1036
Calendaring
Bloomreach
Bloomreach
76%
Responses: 182
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
71%
Responses: 668
Customization
Bloomreach
Bloomreach
86%
Responses: 238
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
70%
Responses: 629
Data Import & Export Tools
Bloomreach
Bloomreach
85%
Responses: 248
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
80%
Responses: 662
Data Quality Management
Bloomreach
Bloomreach
85%
Responses: 290
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
76%
Responses: 994
Decision Making
Bloomreach
Bloomreach
75%
Responses: 19
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
74%
Responses: 9
Dynamic Content
Bloomreach
Bloomreach
86%
Responses: 315
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
74%
Responses: 889
Event / Webinar Marketing
Bloomreach
Bloomreach
77%
Responses: 174
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
76%
Responses: 769
Integration APIs
Bloomreach
Bloomreach
84%
Responses: 239
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
77%
Responses: 531
Internationalization
Bloomreach
Bloomreach
85%
Responses: 192
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
74%
Responses: 162
Landing Pages and Forms
Bloomreach
Bloomreach
77%
Responses: 251
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
74%
Responses: 1063
Lead Nurturing
Bloomreach
Bloomreach
84%
Responses: 235
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
81%
Responses: 1024
Lead Scoring and Grading
Bloomreach
Bloomreach
82%
Responses: 221
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
79%
Responses: 1024
Manage Email Deliverability
Bloomreach
Bloomreach
89%
Responses: 334
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
81%
Responses: 1151
Marketing Lead Database
Bloomreach
Bloomreach
88%
Responses: 270
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
80%
Responses: 1032
Mobile Optimized
Bloomreach
Bloomreach
84%
Responses: 313
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
72%
Responses: 917
Multi-step Planning
Bloomreach
Bloomreach
73%
Responses: 19
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
65%
Responses: 9
Online Behavior Tracking
Bloomreach
Bloomreach
88%
Responses: 296
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
78%
Responses: 964
Output Document Generation
Bloomreach
Bloomreach
80%
Responses: 177
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
78%
Responses: 133
Performance and Reliability
Bloomreach
Bloomreach
88%
Responses: 235
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
80%
Responses: 664
Proactive Assistance
Bloomreach
Bloomreach
74%
Responses: 18
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
58%
Responses: 8
Program Management
Bloomreach
Bloomreach
83%
Responses: 247
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
76%
Responses: 875
ROI Analytics
Bloomreach
Bloomreach
82%
Responses: 251
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
65%
Responses: 770
Revenue Analytics
Bloomreach
Bloomreach
82%
Responses: 260
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
65%
Responses: 716
SEO / Keyword Analytics
Bloomreach
Bloomreach
71%
Responses: 154
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
65%
Responses: 702
Sandbox / Test Environments
Bloomreach
Bloomreach
84%
Responses: 206
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
73%
Responses: 123
Search Tracking and Optimization
Bloomreach
Bloomreach
79%
Responses: 205
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
73%
Responses: 853
Segmentation
Bloomreach
Bloomreach
92%
Responses: 334
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
80%
Responses: 1045
Sending Outbound Emails
Bloomreach
Bloomreach
92%
Responses: 342
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
84%
Responses: 1171
Social Campaigns
Bloomreach
Bloomreach
74%
Responses: 166
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
68%
Responses: 214
Social Listening
Bloomreach
Bloomreach
72%
Responses: 147
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
63%
Responses: 374
Social Media Advertising
Bloomreach
Bloomreach
77%
Responses: 183
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
69%
Responses: 175
Social Media Engagement
Bloomreach
Bloomreach
72%
Responses: 151
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
70%
Responses: 201
Social Sharing
Bloomreach
Bloomreach
74%
Responses: 151
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
66%
Responses: 564
User, Role, and Access Management
Bloomreach
Bloomreach
87%
Responses: 245
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
80%
Responses: 673
Web Analytics
Bloomreach
Bloomreach
84%
Responses: 284
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
69%
Responses: 890
Workflow Capability
Bloomreach
Bloomreach
86%
Responses: 220
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
78%
Responses: 191
About G2

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business.

Keeping our ratings unbiased is our top priority. We require the use of a LinkedIn account or verified business email address to validate a G2 user’s identity and employer. Additionally, all reviews are manually checked by our team. Only the opinion of real users and data from public sources factor into our ratings.

© 2026 G2, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form without G2’s prior written permission. While the information in this report has been obtained from sources believed to be reliable, G2 disclaims all warranties as to the accuracy, completeness, or adequacy of such information and shall have no liability for errors, omissions, or inadequacies in such information.