User Satisfaction Ratings

Data is scoped to the Marketing Automation category. All reviews were collected as of February 22, 2026
Bloomreach
Bloomreach
(736)
4.6 out of 5
Bloomreach
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
(4,440)
4.0 out of 5
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Star Rating
Bloomreach
Bloomreach
736 reviews
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
4,440 reviews
Ratings
Ease of Admin
Bloomreach
Bloomreach
85%
Responses: 229
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
78%
Responses: 1446
Ease of Setup
Bloomreach
Bloomreach
79%
Responses: 264
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
71%
Responses: 1511
Ease of Use
Bloomreach
Bloomreach
84%
Responses: 496
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
75%
Responses: 2817
Has the product been a good partner in doing business?
Bloomreach
Bloomreach
91%
Responses: 228
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
79%
Responses: 1415
Likelihood to Recommend
Bloomreach
Bloomreach
93%
Responses: 577
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
79%
Responses: 3434
Product Direction (% positive)
Bloomreach
Bloomreach
93%
Responses: 466
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
77%
Responses: 2672
Meets Requirements
Bloomreach
Bloomreach
89%
Responses: 489
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
81%
Responses: 2751
Quality of Support
Bloomreach
Bloomreach
93%
Responses: 489
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
75%
Responses: 2583
Avg. ROI (months)
Bloomreach
Bloomreach
Average 11 Months
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Average 17 Months
A/B Testing
Bloomreach
Bloomreach
89%
Responses: 339
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
75%
Responses: 840
Adaptive Learning
Bloomreach
Bloomreach
73%
Responses: 17
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
69%
Responses: 9
Automated Alerts and Tasks
Bloomreach
Bloomreach
82%
Responses: 244
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
79%
Responses: 921
Automated Email Responses
Bloomreach
Bloomreach
89%
Responses: 315
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
82%
Responses: 1067
Autonomous Task Execution
Bloomreach
Bloomreach
75%
Responses: 19
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
72%
Responses: 9
Basic Reporting
Bloomreach
Bloomreach
86%
Responses: 334
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
74%
Responses: 1066
Breadth of Partner Applications
Bloomreach
Bloomreach
78%
Responses: 200
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
74%
Responses: 492
Budgeting
Bloomreach
Bloomreach
71%
Responses: 164
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
67%
Responses: 200
Building and Personalizing Emails
Bloomreach
Bloomreach
91%
Responses: 363
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
79%
Responses: 1173
CRM Lead Integration
Bloomreach
Bloomreach
85%
Responses: 243
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
83%
Responses: 1032
Calendaring
Bloomreach
Bloomreach
76%
Responses: 183
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
71%
Responses: 668
Customization
Bloomreach
Bloomreach
86%
Responses: 237
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
70%
Responses: 626
Data Import & Export Tools
Bloomreach
Bloomreach
85%
Responses: 247
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
80%
Responses: 661
Data Quality Management
Bloomreach
Bloomreach
85%
Responses: 289
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
76%
Responses: 994
Decision Making
Bloomreach
Bloomreach
75%
Responses: 19
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
71%
Responses: 8
Dynamic Content
Bloomreach
Bloomreach
86%
Responses: 313
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
74%
Responses: 887
Event / Webinar Marketing
Bloomreach
Bloomreach
77%
Responses: 175
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
76%
Responses: 769
Integration APIs
Bloomreach
Bloomreach
84%
Responses: 238
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
77%
Responses: 528
Internationalization
Bloomreach
Bloomreach
85%
Responses: 193
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
74%
Responses: 162
Landing Pages and Forms
Bloomreach
Bloomreach
77%
Responses: 250
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
74%
Responses: 1061
Lead Nurturing
Bloomreach
Bloomreach
84%
Responses: 235
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
81%
Responses: 1023
Lead Scoring and Grading
Bloomreach
Bloomreach
82%
Responses: 222
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
79%
Responses: 1024
Manage Email Deliverability
Bloomreach
Bloomreach
89%
Responses: 334
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
81%
Responses: 1149
Marketing Lead Database
Bloomreach
Bloomreach
88%
Responses: 270
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
80%
Responses: 1031
Mobile Optimized
Bloomreach
Bloomreach
84%
Responses: 313
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
72%
Responses: 917
Multi-step Planning
Bloomreach
Bloomreach
73%
Responses: 19
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
65%
Responses: 9
Email Tracking
Bloomreach
Bloomreach
88%
Responses: 296
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
78%
Responses: 963
Output Document Generation
Bloomreach
Bloomreach
80%
Responses: 178
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
78%
Responses: 133
Performance and Reliability
Bloomreach
Bloomreach
88%
Responses: 235
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
80%
Responses: 664
Proactive Assistance
Bloomreach
Bloomreach
73%
Responses: 17
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
58%
Responses: 8
Program Management
Bloomreach
Bloomreach
83%
Responses: 247
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
76%
Responses: 873
ROI Analytics
Bloomreach
Bloomreach
82%
Responses: 252
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
65%
Responses: 769
Revenue Analytics
Bloomreach
Bloomreach
82%
Responses: 260
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
65%
Responses: 715
SEO / Keyword Analytics
Bloomreach
Bloomreach
71%
Responses: 155
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
65%
Responses: 702
Sandbox / Test Environments
Bloomreach
Bloomreach
84%
Responses: 207
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
73%
Responses: 122
Search Tracking and Optimization
Bloomreach
Bloomreach
79%
Responses: 206
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
73%
Responses: 853
Segmentation
Bloomreach
Bloomreach
92%
Responses: 332
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
80%
Responses: 1042
Sending Outbound Emails
Bloomreach
Bloomreach
92%
Responses: 342
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
84%
Responses: 1168
Social Campaigns
Bloomreach
Bloomreach
74%
Responses: 167
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
68%
Responses: 214
Social Listening
Bloomreach
Bloomreach
72%
Responses: 148
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
63%
Responses: 374
Social Media Advertising
Bloomreach
Bloomreach
77%
Responses: 183
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
69%
Responses: 175
Social Media Engagement
Bloomreach
Bloomreach
72%
Responses: 152
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
70%
Responses: 201
Social Sharing
Bloomreach
Bloomreach
74%
Responses: 152
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
66%
Responses: 564
User, Role, and Access Management
Bloomreach
Bloomreach
87%
Responses: 246
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
80%
Responses: 671
Web Analytics
Bloomreach
Bloomreach
84%
Responses: 284
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
69%
Responses: 890
Workflow Capability
Bloomreach
Bloomreach
86%
Responses: 218
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing (formerly Salesforce Marketing Cloud)
78%
Responses: 183
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