User Satisfaction Ratings

Data is scoped to the Bug Tracking category. All reviews were collected as of March 26, 2024
Backlog
Backlog
(190)
4.5 out of 5
Backlog
Jira
Jira
(5,769)
4.3 out of 5
Jira
Star Rating
Backlog
Backlog
190 reviews
Jira
Jira
5,769 reviews
Ratings
Ease of Setup
Backlog
Backlog
93%
Responses: 53
Jira
Jira
74%
Responses: 1012
Ease of Admin
Backlog
Backlog
87%
Responses: 52
Jira
Jira
74%
Responses: 1026
Ease of Use
Backlog
Backlog
91%
Responses: 127
Jira
Jira
80%
Responses: 3900
Quality of Support
Backlog
Backlog
87%
Responses: 101
Jira
Jira
82%
Responses: 2979
Has the product been a good partner in doing business?
Backlog
Backlog
88%
Responses: 46
Jira
Jira
84%
Responses: 922
Mobile
Backlog
Backlog
79%
Responses: 42
Jira
Jira
66%
Responses: 270
Gantt Chart / Project Map
Backlog
Backlog
85%
Responses: 40
Jira
Jira
73%
Responses: 333
Performance and Reliability
Backlog
Backlog
93%
Responses: 55
Jira
Jira
84%
Responses: 539
To-Do Lists
Backlog
Backlog
87%
Responses: 49
Jira
Jira
80%
Responses: 468
Alerts
Backlog
Backlog
87%
Responses: 53
Jira
Jira
81%
Responses: 458
Collaborative Project Planning
Backlog
Backlog
90%
Responses: 49
Jira
Jira
84%
Responses: 538
API / Integrations
Backlog
Backlog
86%
Responses: 38
Jira
Jira
80%
Responses: 369
Reporting and Dashboards
Backlog
Backlog
86%
Responses: 51
Jira
Jira
80%
Responses: 513
Request Management
Backlog
Backlog
88%
Responses: 43
Jira
Jira
83%
Responses: 230
Release Forecasting
Backlog
Backlog
89%
Responses: 21
Jira
Jira
83%
Responses: 1660
Due Dates
Backlog
Backlog
89%
Responses: 56
Jira
Jira
84%
Responses: 529
User, Role, and Access Management
Backlog
Backlog
85%
Responses: 53
Jira
Jira
80%
Responses: 486
Task Creation and Assignment
Backlog
Backlog
93%
Responses: 58
Jira
Jira
88%
Responses: 586
Likelihood to Recommend
Backlog
Backlog
90%
Responses: 162
Jira
Jira
86%
Responses: 4583
Product Direction (% positive)
Backlog
Backlog
89%
Responses: 122
Jira
Jira
85%
Responses: 3755
Documents and Uploads
Backlog
Backlog
87%
Responses: 55
Jira
Jira
83%
Responses: 570
Customer Ideation
Backlog
Backlog
85%
Responses: 18
Jira
Jira
82%
Responses: 1444
Custom Workflows
Backlog
Backlog
89%
Responses: 21
Jira
Jira
87%
Responses: 1918
Comments
Backlog
Backlog
89%
Responses: 57
Jira
Jira
87%
Responses: 587
Task Prioritization
Backlog
Backlog
86%
Responses: 58
Jira
Jira
84%
Responses: 572
Issue Tracking
Backlog
Backlog
91%
Responses: 57
Jira
Jira
90%
Responses: 572
Wiki Documentation
Backlog
Backlog
86%
Responses: 22
Jira
Jira
84%
Responses: 1651
Customization
Backlog
Backlog
82%
Responses: 49
Jira
Jira
81%
Responses: 475
Time Tracking
Backlog
Backlog
87%
Responses: 25
Jira
Jira
86%
Responses: 1877
Progress Monitoring
Backlog
Backlog
89%
Responses: 31
Jira
Jira
88%
Responses: 2060
Avg. Go Live Time (months)
Backlog
Backlog
Average 1 Months
Jira
Jira
Average 2 Months
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