User Satisfaction Ratings

Data is scoped to the Remote Monitoring & Management (RMM) category. All reviews were collected as of July 08, 2024
Atera
Atera
(568)
4.6 out of 5
Atera
ManageEngine Endpoint Central
ManageEngine Endpoint Central
(767)
4.4 out of 5
ManageEngine Endpoint Central
Star Rating
Atera
Atera
568 reviews
ManageEngine Endpoint Central
ManageEngine Endpoint Central
767 reviews
Ratings
Quality of Support
Atera
Atera
91%
Responses: 396
ManageEngine Endpoint Central
ManageEngine Endpoint Central
84%
Responses: 291
Ease of Setup
Atera
Atera
92%
Responses: 307
ManageEngine Endpoint Central
ManageEngine Endpoint Central
86%
Responses: 280
Ease of Use
Atera
Atera
93%
Responses: 422
ManageEngine Endpoint Central
ManageEngine Endpoint Central
88%
Responses: 315
Ease of Admin
Atera
Atera
91%
Responses: 304
ManageEngine Endpoint Central
ManageEngine Endpoint Central
88%
Responses: 283
Meets Requirements
Atera
Atera
90%
Responses: 414
ManageEngine Endpoint Central
ManageEngine Endpoint Central
88%
Responses: 308
Has the product been a good partner in doing business?
Atera
Atera
94%
Responses: 300
ManageEngine Endpoint Central
ManageEngine Endpoint Central
88%
Responses: 274
Ticketing
Atera
Atera
84%
Responses: 307
ManageEngine Endpoint Central
ManageEngine Endpoint Central
75%
Responses: 174
Malware Detection
Atera
Atera
69%
Responses: 166
ManageEngine Endpoint Central
ManageEngine Endpoint Central
65%
Responses: 152
Workflow Management
Atera
Atera
80%
Responses: 293
ManageEngine Endpoint Central
ManageEngine Endpoint Central
77%
Responses: 175
Service Management
Atera
Atera
87%
Responses: 317
ManageEngine Endpoint Central
ManageEngine Endpoint Central
83%
Responses: 200
Likelihood to Recommend
Atera
Atera
93%
Responses: 483
ManageEngine Endpoint Central
ManageEngine Endpoint Central
89%
Responses: 355
AI Text Summarization
Atera
Atera
78%
Responses: 124
ManageEngine Endpoint Central
ManageEngine Endpoint Central
73%
Responses: 111
Remote Access
Atera
Atera
92%
Responses: 340
ManageEngine Endpoint Central
ManageEngine Endpoint Central
87%
Responses: 226
Incident Reports
Atera
Atera
80%
Responses: 184
ManageEngine Endpoint Central
ManageEngine Endpoint Central
78%
Responses: 180
Device Management
Atera
Atera
89%
Responses: 343
ManageEngine Endpoint Central
ManageEngine Endpoint Central
87%
Responses: 222
Remote Monitoring
Atera
Atera
91%
Responses: 344
ManageEngine Endpoint Central
ManageEngine Endpoint Central
88%
Responses: 223
Product Direction (% positive)
Atera
Atera
96%
Responses: 410
ManageEngine Endpoint Central
ManageEngine Endpoint Central
94%
Responses: 303
Avg. ROI (months)
Atera
Atera
Average 10 Months
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Average 18 Months
Avg. Go Live Time (months)
Atera
Atera
Average 1 Months
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Average 2 Months
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