User Satisfaction Ratings

Data is scoped to the Workforce Management category. All reviews were collected as of April 08, 2024
Assembled
Assembled
(101)
4.7 out of 5
Assembled
Playvox WFM
Playvox WFM
(28)
4.3 out of 5
Playvox WFM
Star Rating
Assembled
Assembled
101 reviews
Playvox WFM
Playvox WFM
28 reviews
Ratings
Ease of Use
Assembled
Assembled
92%
Responses: 52
Playvox WFM
Playvox WFM
79%
Responses: 12
Quality of Support
Assembled
Assembled
96%
Responses: 51
Playvox WFM
Playvox WFM
83%
Responses: 10
Ease of Setup
Assembled
Assembled
93%
Responses: 38
Playvox WFM
Playvox WFM
81%
Responses: 7
Has the product been a good partner in doing business?
Assembled
Assembled
98%
Responses: 38
Playvox WFM
Playvox WFM
90%
Responses: 7
Ease of Admin
Assembled
Assembled
96%
Responses: 38
Playvox WFM
Playvox WFM
88%
Responses: 7
Meets Requirements
Assembled
Assembled
89%
Responses: 52
Playvox WFM
Playvox WFM
83%
Responses: 13
Workforce Analytics
Assembled
Assembled
90%
Responses: 31
Playvox WFM
Playvox WFM
74%
Responses: 7
Labor Forecasting
Assembled
Assembled
89%
Responses: 33
Playvox WFM
Playvox WFM
74%
Responses: 7
Performance
Assembled
Assembled
90%
Responses: 26
Playvox WFM
Playvox WFM
76%
Responses: 7
User, Role, and Access Management
Assembled
Assembled
93%
Responses: 25
Playvox WFM
Playvox WFM
81%
Responses: 8
Self-Service Capabilities
Assembled
Assembled
88%
Responses: 32
Playvox WFM
Playvox WFM
77%
Responses: 8
Time & Attendance Tracking
Assembled
Assembled
89%
Responses: 34
Playvox WFM
Playvox WFM
79%
Responses: 7
Likelihood to Recommend
Assembled
Assembled
93%
Responses: 69
Playvox WFM
Playvox WFM
85%
Responses: 23
Product Direction (% positive)
Assembled
Assembled
100%
Responses: 49
Playvox WFM
Playvox WFM
83%
Responses: 12
Absence & Leave Management
Assembled
Assembled
86%
Responses: 34
Playvox WFM
Playvox WFM
76%
Responses: 7
Reporting
Assembled
Assembled
86%
Responses: 25
Playvox WFM
Playvox WFM
79%
Responses: 8
Succession Planning
Assembled
Assembled
83%
Responses: 27
Playvox WFM
Playvox WFM
81%
Responses: 6
Integration APIs
Assembled
Assembled
86%
Responses: 23
Playvox WFM
Playvox WFM
83%
Responses: 7
Mobility
Assembled
Assembled
73%
Responses: 20
Playvox WFM
Playvox WFM
72%
Responses: 6
Avg. Go Live Time (months)
Assembled
Assembled
Average 2 Months
Playvox WFM
Playvox WFM
Average 3 Months
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