User Satisfaction Ratings

Data is scoped to the Digital Adoption Platform category. All reviews were collected as of October 05, 2022
Apty
Apty
(108)
4.7 out of 5
Apty
Whatfix
Whatfix
(234)
4.6 out of 5
Whatfix
Star Rating
Apty
Apty
108 reviews
Whatfix
Whatfix
234 reviews
Ratings
Ease of Admin
Apty
Apty
92%
Responses: 53
Whatfix
Whatfix
83%
Responses: 111
Ease of Setup
Apty
Apty
92%
Responses: 55
Whatfix
Whatfix
84%
Responses: 109
Ease of Use
Apty
Apty
94%
Responses: 73
Whatfix
Whatfix
88%
Responses: 129
Meets Requirements
Apty
Apty
93%
Responses: 73
Whatfix
Whatfix
88%
Responses: 128
Has the product been a good partner in doing business?
Apty
Apty
96%
Responses: 53
Whatfix
Whatfix
95%
Responses: 110
Data Analysis
Apty
Apty
92%
Responses: 31
Whatfix
Whatfix
78%
Responses: 43
Survey Implementation
Apty
Apty
95%
Responses: 27
Whatfix
Whatfix
83%
Responses: 30
User Segmentation
Apty
Apty
94%
Responses: 31
Whatfix
Whatfix
85%
Responses: 44
Multi-Language Support
Apty
Apty
93%
Responses: 25
Whatfix
Whatfix
85%
Responses: 28
Behavior-responsive Messaging
Apty
Apty
92%
Responses: 26
Whatfix
Whatfix
86%
Responses: 32
Audio-visual Walkthroughs
Apty
Apty
93%
Responses: 29
Whatfix
Whatfix
87%
Responses: 49
Tickets and Tagging
Apty
Apty
95%
Responses: 13
Whatfix
Whatfix
91%
Responses: 26
Interactive FAQs & Forums
Apty
Apty
88%
Responses: 14
Whatfix
Whatfix
85%
Responses: 21
Knowledge Base
Apty
Apty
93%
Responses: 18
Whatfix
Whatfix
90%
Responses: 45
Likelihood to Recommend
Apty
Apty
95%
Responses: 95
Whatfix
Whatfix
93%
Responses: 177
Web Portals
Apty
Apty
94%
Responses: 13
Whatfix
Whatfix
94%
Responses: 27
Product Direction (% positive)
Apty
Apty
97%
Responses: 59
Whatfix
Whatfix
98%
Responses: 119
Text Bubble Walkthroughs
Apty
Apty
93%
Responses: 32
Whatfix
Whatfix
91%
Responses: 61
Avg. ROI (months)
Apty
Apty
Average 10 Months
Whatfix
Whatfix
Average 13 Months
Avg. Go Live Time (months)
Apty
Apty
Average 3 Months
Whatfix
Whatfix
Average 3 Months
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