User Satisfaction Ratings

Data is scoped to the Survey category. All reviews were collected as of December 06, 2022
Alchemer
Alchemer
(790)
4.4 out of 5
Alchemer
SurveyMonkey
SurveyMonkey
(18,054)
4.4 out of 5
SurveyMonkey
Star Rating
Alchemer
Alchemer
790 reviews
SurveyMonkey
SurveyMonkey
18,054 reviews
Ratings
Quality of Support
Alchemer
Alchemer
86%
Responses: 571
SurveyMonkey
SurveyMonkey
86%
Responses: 11071
Question Branching
Alchemer
Alchemer
92%
Responses: 72
SurveyMonkey
SurveyMonkey
87%
Responses: 478
Branding
Alchemer
Alchemer
88%
Responses: 71
SurveyMonkey
SurveyMonkey
84%
Responses: 486
Multimedia Support
Alchemer
Alchemer
88%
Responses: 48
SurveyMonkey
SurveyMonkey
84%
Responses: 438
Product Direction (% positive)
Alchemer
Alchemer
82%
Responses: 633
SurveyMonkey
SurveyMonkey
80%
Responses: 15265
BI Tools Integration
Alchemer
Alchemer
87%
Responses: 39
SurveyMonkey
SurveyMonkey
84%
Responses: 365
Customizable Questions
Alchemer
Alchemer
93%
Responses: 80
SurveyMonkey
SurveyMonkey
90%
Responses: 597
Survey Builder
Alchemer
Alchemer
92%
Responses: 77
SurveyMonkey
SurveyMonkey
90%
Responses: 568
Survey Deployment
Alchemer
Alchemer
92%
Responses: 151
SurveyMonkey
SurveyMonkey
91%
Responses: 1127
Reporting & Analytics
Alchemer
Alchemer
88%
Responses: 73
SurveyMonkey
SurveyMonkey
87%
Responses: 560
Data Exporting
Alchemer
Alchemer
88%
Responses: 78
SurveyMonkey
SurveyMonkey
87%
Responses: 532
Permissions
Alchemer
Alchemer
87%
Responses: 61
SurveyMonkey
SurveyMonkey
87%
Responses: 478
Templates
Alchemer
Alchemer
87%
Responses: 50
SurveyMonkey
SurveyMonkey
87%
Responses: 559
System Monitoring
Alchemer
Alchemer
88%
Responses: 127
SurveyMonkey
SurveyMonkey
88%
Responses: 936
Brand Design Consistency
Alchemer
Alchemer
89%
Responses: 148
SurveyMonkey
SurveyMonkey
88%
Responses: 1090
Avg. Go Live Time (months)
Alchemer
Alchemer
Average 1 Months
SurveyMonkey
SurveyMonkey
Average 1 Months
About G2

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business.

Keeping our ratings unbiased is our top priority. We require the use of a LinkedIn account or verified business email address to validate a G2 user’s identity and employer. Additionally, all reviews are manually checked by our team. Only the opinion of real users and data from public sources factor into our ratings.

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