# Zoom Workplace, net2phone vs 3CX Comparison

| | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 56,391 | 192 | 546 | 
| **Largest Market Segment** | Small-Business (50.9% of reviews) | Small-Business (79.7% of reviews) | Mid-Market (54.9% of reviews) | 
| **Entry Level Price** | Free | $23.99 1 user Per Month | Free 10 Users | 

---
## Top Pros & Cons

### Zoom Workplace

Pros:
- Ease of Use (2497 reviews)
- Video Quality (2115 reviews)

Cons:
- Missing Features (803 reviews)
- Audio Problems (708 reviews)

### net2phone

Pros:
- Customer Service (3 reviews)
- Ease of Use (3 reviews)

Cons:
- Connection Issues (2 reviews)
- Customer Support (2 reviews)

### 3CX

Pros:
- Ease of Use (44 reviews)
- Reliability (31 reviews)

Cons:
- Complex Processes (11 reviews)
- Difficult Configuration (10 reviews)

---
## Ratings Comparison
| Rating | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
  | **Meets Requirements** | 9.2 (42711 reviews) | 8.7 (109 reviews) | 8.9 (365 reviews) | 
  | **Ease of Use** | 9.1 (42873 reviews) | 8.7 (110 reviews) | 9.0 (373 reviews) | 
  | **Ease of Setup** | 9.1 (13973 reviews) | 8.4 (90 reviews) | 8.8 (253 reviews) | 
  | **Ease of Admin** | 9.0 (12515 reviews) | 8.4 (86 reviews) | 9.0 (236 reviews) | 
  | **Quality of Support** | 8.7 (31571 reviews) | 8.5 (110 reviews) | 7.9 (332 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (11688 reviews) | 8.7 (89 reviews) | 8.6 (226 reviews) | 
  | **Product Direction (% positive)** | 8.4 (40167 reviews) | 7.9 (99 reviews) | 8.4 (365 reviews) | 

---
## Pricing

### Zoom Workplace

#### Entry-Level Pricing

Plan: Basic

Price: Free

Key Features:
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting

[Browse all 4 editions](https://www.g2.com/products/zoom-workplace/pricing)

#### Free Trial

Yes

### net2phone

#### Entry-Level Pricing

Plan: Essentials

Price: $23.99 1 user Per Month

Description: Ideal for small businesses or startups looking for essential communication tools. 

Key Features:
- Unlimited Calling US, Canada, Mexico, Puerto Rico
- Video conferencing (limited) 
- Internal messaging and chat

[Browse all 2 editions](https://www.g2.com/products/net2phone-g2/pricing)

#### Free Trial

Yes

### 3CX

#### Entry-Level Pricing

Plan: 3CX SMB

Price: Free 10 Users

Description: Free for up to 10 users.

Key Features:
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams

[Browse all 3 editions](https://www.g2.com/products/3cx/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | N/A | N/A |
| **net2phone** | N/A | N/A |
| **3CX** | N/A | N/A |

#### Communication

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 

### Virtual Classroom

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | 8.8/10 | 8210 |
| **net2phone** | N/A | N/A |
| **3CX** | N/A | N/A |

#### Content Sharing

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Video Streaming** | 9.0 (6585 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Session Recording** | 9.1 (6784 reviews) ✓ Verified | Not enough data | Not enough data | 
| **File Sharing** | 8.8 (6026 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Collaboration

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Whiteboard** | 8.6 (5131 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Hand Raising** | 9.1 (6775 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Participation Controls** | 9.0 (6520 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Survey Tools** | 8.7 (4987 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Screen Sharing** | 9.3 (7128 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Functionality

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Technical Support** | 8.5 (5076 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Live Chat** | 9.0 (6336 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Markup Tools** | 8.7 (4826 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Agentic AI - Virtual Classroom

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Adaptive Learning** | 8.0 (106 reviews) | Not enough data | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | 8.5/10 | 720 |
| **net2phone** | N/A | N/A |
| **3CX** | N/A | N/A |

#### Business Instant Messaging

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **File Sharing** | 8.6 (513 reviews) | Not enough data | Not enough data | 
| **Notifications** | 8.7 (527 reviews) | Not enough data | Not enough data | 
| **Search** | 8.5 (504 reviews) | Not enough data | Not enough data | 

#### Business Instant Messaging 

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Audio Conferencing** | 9.0 (524 reviews) | Not enough data | Not enough data | 
| **Video Conferencing** | 9.2 (542 reviews) | Not enough data | Not enough data | 

#### Business Instant Messaging

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Mobile Application** | 8.9 (509 reviews) | Not enough data | Not enough data | 
| **Web Application** | 8.9 (512 reviews) | Not enough data | Not enough data | 
| **Integrations** | 8.5 (507 reviews) | Not enough data | Not enough data | 

#### Generative AI - Business Instant Messaging

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Text Summarization** | 8.5 (175 reviews) | Not enough data | Not enough data | 

#### AI - Business Instant Messaging

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **AI Powered Search** | 8.4 (171 reviews) | Not enough data | Not enough data | 
| **Smart Notifications** | 8.4 (172 reviews) | Not enough data | Not enough data | 
| **AI Powered Language Translation** | 8.3 (170 reviews) | Not enough data | Not enough data | 
| **Content Generation** | 8.2 (169 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Cross-system Integration** | 7.7 (81 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.6 (76 reviews) | Not enough data | Not enough data | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | 8.7/10 | 116 |
| **net2phone** | N/A | N/A |
| **3CX** | N/A | N/A |

#### Grammar

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Grammar Check** | 9.0 (75 reviews) | Not enough data | Not enough data | 
| **Tone Check** | 8.7 (75 reviews) | Not enough data | Not enough data | 
| **Sentence Formatting** | 9.0 (76 reviews) | Not enough data | Not enough data | 

#### Formatting

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Plagiarism Check** | 8.7 (72 reviews) | Not enough data | Not enough data | 
| **Style Editor** | 8.4 (70 reviews) | Not enough data | Not enough data | 
| **Citation Finder** | 8.5 (72 reviews) | Not enough data | Not enough data | 

#### Content 

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Idea Recommendation** | 8.7 (71 reviews) | Not enough data | Not enough data | 
| **Content Generation** | 8.5 (71 reviews) | Not enough data | Not enough data | 
| **Form Generation** | 8.6 (70 reviews) | Not enough data | Not enough data | 

#### Product Type

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Standalone Application** | 8.9 (70 reviews) | Not enough data | Not enough data | 
| **Plugin** | 8.8 (69 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **AI Text Generation** | 8.8 (67 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 9.0 (71 reviews) | Not enough data | Not enough data | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | 8.5/10 | 395 |
| **net2phone** | N/A | N/A |
| **3CX** | N/A | N/A |

#### Design Tools

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Drawing** | 8.6 (295 reviews) | Not enough data | Not enough data | 
| **Marker Colors** | 8.5 (288 reviews) | Not enough data | Not enough data | 
| **Mind Mapping** | 8.2 (279 reviews) | Not enough data | Not enough data | 
| **Templates** | 8.3 (281 reviews) | Not enough data | Not enough data | 
| **Drag-and-Drop** | 8.6 (287 reviews) | Not enough data | Not enough data | 

#### Communication Tools

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Voting** | 8.7 (290 reviews) | Not enough data | Not enough data | 
| **Commenting** | 8.9 (293 reviews) | Not enough data | Not enough data | 

#### Integrations

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **CMS Integrations** | 8.2 (277 reviews) | Not enough data | Not enough data | 
| **Sharing** | 8.8 (289 reviews) | Not enough data | Not enough data | 

#### Software Offering

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **In-Browser** | 8.5 (284 reviews) | Not enough data | Not enough data | 
| **Desktop App** | 9.3 (295 reviews) | Not enough data | Not enough data | 
| **Mobile App** | 8.9 (289 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.0 (79 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.9 (80 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.8 (78 reviews) | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | 8.8/10 | 24014 |
| **net2phone** | N/A | N/A |
| **3CX** | N/A | N/A |

#### Presenter Tools

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Live Preview** | 9.0 (16927 reviews) | Not enough data | Not enough data | 
| **Notifications Blocker** | 8.6 (12631 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Remote Control** | 8.7 (13568 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Switch Presenter** | 8.9 (17374 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Conferencing Options

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Group Live Chat** | 9.1 (19399 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Audio Conferencing** | 9.2 (19557 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Video Conferencing** | 9.3 (21555 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Application Tools

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Password Protection** | 8.9 (16002 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Recording** | 9.1 (19242 reviews) ✓ Verified | Not enough data | Not enough data | 
| **In-Browser Application** | 8.8 (16115 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Decision Making** | 7.5 (238 reviews) | Not enough data | Not enough data | 

### Screen and Video Capture

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | 8.4/10 | 582 |
| **net2phone** | N/A | N/A |
| **3CX** | N/A | N/A |

#### Platform Basics

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Screen Capture** | 9.1 (415 reviews) | Not enough data | Not enough data | 
| **Video Capture** | 9.1 (413 reviews) | Not enough data | Not enough data | 
| **Image Editor** | 7.8 (379 reviews) | Not enough data | Not enough data | 

#### Platform Content

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Scrolling Capture** | 8.1 (375 reviews) | Not enough data | Not enough data | 
| **Text Extraction** | 7.8 (373 reviews) | Not enough data | Not enough data | 
| **Screen Record** | 9.0 (402 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **File Sharing** | 8.5 (401 reviews) | Not enough data | Not enough data | 
| **Platform Search** | 8.1 (375 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Screen and Video Capture

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.5 (134 reviews) | Not enough data | Not enough data | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | 8.5/10 | 175 |
| **net2phone** | N/A | N/A |
| **3CX** | N/A | N/A |

#### Inbox Tools

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Unified Inbox** | 8.1 (100 reviews) | Not enough data | Not enough data | 
| **Filters** | 8.2 (102 reviews) | Not enough data | Not enough data | 
| **Reminders** | 8.8 (103 reviews) | Not enough data | Not enough data | 
| **Notifications** | 8.8 (103 reviews) | Not enough data | Not enough data | 

#### Coordination Tools

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Calendar** | 8.9 (111 reviews) | Not enough data | Not enough data | 
| **Contacts** | 8.8 (104 reviews) | Not enough data | Not enough data | 
| **Task Management** | 8.5 (103 reviews) | Not enough data | Not enough data | 

#### Software Options

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Desktop Application** | 9.1 (103 reviews) | Not enough data | Not enough data | 
| **Mobile Application** | 9.0 (102 reviews) | Not enough data | Not enough data | 

#### Email Client - Agentic AI

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.6 (50 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.9 (51 reviews) | Not enough data | Not enough data | 

### Visitor Management

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | 8.3/10 | 104 |
| **net2phone** | N/A | N/A |
| **3CX** | N/A | N/A |

#### Platform Basics

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Visitor Check-In** | 8.8 (62 reviews) | Not enough data | Not enough data | 
| **Mail Management** | 8.2 (58 reviews) | Not enough data | Not enough data | 
| **Visitor Database** | 8.7 (37 reviews) | Not enough data | Not enough data | 
| **Reports & Analytics** | 8.7 (39 reviews) | Not enough data | Not enough data | 
| **Blacklist Screenings** | 8.2 (38 reviews) | Not enough data | Not enough data | 
| **Badge Issuance** | 8.0 (39 reviews) | Not enough data | Not enough data | 
| **Automation** | 8.3 (40 reviews) | Not enough data | Not enough data | 

#### Platform Data

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Automation** | 8.1 (59 reviews) | Not enough data | Not enough data | 
| **Analytics** | 8.3 (57 reviews) | Not enough data | Not enough data | 
| **Visitor Logs** | 8.2 (58 reviews) | Not enough data | Not enough data | 
| **Dashboard** | 8.4 (60 reviews) | Not enough data | Not enough data | 

#### Platform Interoperability

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Notifications** | 8.7 (63 reviews) | Not enough data | Not enough data | 
| **Hardware** | 8.2 (59 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Integration** | 8.6 (59 reviews) | Not enough data | Not enough data | 

#### Additional Functionality - Visitor Management

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **NDA & Contract Signing** | 8.0 (33 reviews) | Not enough data | Not enough data | 
| **Integrations with Relevant Software** | 8.0 (33 reviews) | Not enough data | Not enough data | 
| **Hardware Integration** | 8.5 (35 reviews) | Not enough data | Not enough data | 
| **Multi-lingual Support** | 7.7 (35 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Visitor Management

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Decision Making** | 7.7 (25 reviews) | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | N/A | N/A |
| **net2phone** | N/A | N/A |
| **3CX** | 8.2/10 | 303 |

#### Channels

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Voice** | Not enough data | Not enough data | 9.4 (142 reviews) ✓ Verified | 
| **Social** | Not enough data | Not enough data | Feature Not Available | 
| **Web Chat** | Not enough data | Not enough data | 8.6 (94 reviews) ✓ Verified | 
| **Mobile SMS** | Not enough data | Not enough data | 7.3 (71 reviews) | 
| **Email** | Not enough data | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 6.9 (23 reviews) | 

#### Functions

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Session Routing** | Not enough data | Not enough data | 8.9 (181 reviews) ✓ Verified | 
| **Session Queuing** | Not enough data | Not enough data | 8.9 (185 reviews) ✓ Verified | 
| **Concurrent Calling** | Not enough data | Not enough data | 8.9 (184 reviews) ✓ Verified | 
| **Speech Analytics** | Not enough data | Not enough data | Feature Not Available | 
| **Auto Dialer** | Not enough data | Not enough data | 8.2 (93 reviews) | 
| **IVR** | Not enough data | Not enough data | 9.1 (117 reviews) | 
| **Inbound Screen Pop** | Not enough data | Not enough data | 8.8 (98 reviews) | 
| **Persistent Data** | Not enough data | Not enough data | 8.4 (95 reviews) ✓ Verified | 

#### Agentic AI - Contact Center

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.3 (13 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.0 (18 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 6.9 (12 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.9 (12 reviews) | 

#### Administrative

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Session Summary Notes** | Not enough data | Not enough data | 8.3 (149 reviews) ✓ Verified | 
| **Administrator Access** | Not enough data | Not enough data | 9.0 (179 reviews) ✓ Verified | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 8.4 (185 reviews) ✓ Verified | 
| **Session Recording** | Not enough data | Not enough data | 9.0 (114 reviews) | 
| **Agent Scheduling and Assignment** | Not enough data | Not enough data | 8.3 (103 reviews) ✓ Verified | 

### Digital Signage

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | 8.2/10 | 46 |
| **net2phone** | N/A | N/A |
| **3CX** | N/A | N/A |

#### Platform Basics

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Remotely Content Management** | 8.6 (25 reviews) | Not enough data | Not enough data | 
| **Content Scheduling** | 8.8 (26 reviews) | Not enough data | Not enough data | 
| **Multi-User Access** | 8.6 (28 reviews) | Not enough data | Not enough data | 

#### Platform Content

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Media Formats** | 8.5 (25 reviews) | Not enough data | Not enough data | 
| **Media Editor** | 7.9 (25 reviews) | Not enough data | Not enough data | 

#### Platform Interoperability

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Hardware** | 8.5 (27 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Screen Grouping** | 8.3 (28 reviews) | Not enough data | Not enough data | 
| **Asset Management Integration** | 8.0 (27 reviews) | Not enough data | Not enough data | 
| **Network Reporting** | 8.4 (24 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Digital Signage

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Cross-system Integration** | 6.5 (8 reviews) | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | 8.9/10 | 35646 |
| **net2phone** | 8.6/10 | 9 |
| **3CX** | 9.0/10 | 144 |

#### Collaboration Tools

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Screen Sharing** | 9.2 (30793 reviews) ✓ Verified | Not enough data | 8.8 (68 reviews) ✓ Verified | 
| **Presentations** | Feature Not Available | Not enough data | 9.1 (37 reviews) ✓ Verified | 
| **Whiteboarding** | Feature Not Available | Not enough data | 9.0 (33 reviews) | 
| **Live Chat** | 9.1 (14835 reviews) ✓ Verified | 9.3 (5 reviews) | 9.2 (38 reviews) ✓ Verified | 
| **Hand Raising** | 9.1 (14821 reviews) ✓ Verified | Not enough data | 8.5 (34 reviews) ✓ Verified | 

#### Meeting Coordination

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Scheduling** | 8.9 (28185 reviews) ✓ Verified | Not enough data | 8.4 (71 reviews) ✓ Verified | 
| **Recording** | 9.0 (27229 reviews) ✓ Verified | Not enough data | 9.1 (67 reviews) ✓ Verified | 
| **Participant Permissions** | 8.9 (27468 reviews) ✓ Verified | Not enough data | 9.2 (69 reviews) ✓ Verified | 
| **One-Click Join** | 9.0 (15235 reviews) ✓ Verified | Not enough data | 8.9 (41 reviews) ✓ Verified | 

#### Software Type

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Mobile** | 8.9 (26539 reviews) ✓ Verified | 9.0 (8 reviews) | 9.0 (82 reviews) ✓ Verified | 
| **Browser Application** | 8.8 (13945 reviews) ✓ Verified | 8.7 (5 reviews) | 9.3 (45 reviews) ✓ Verified | 
| **Desktop Application** | 9.2 (15881 reviews) ✓ Verified | 7.2 (6 reviews) | 9.2 (43 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.8 (435 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.8 (436 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 7.8 (413 reviews) | Not enough data | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | 8.1/10 | 562 |
| **net2phone** | N/A | N/A |
| **3CX** | N/A | N/A |

#### Calendar View

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Multi-Calendar View** | 8.3 (392 reviews) | Not enough data | Not enough data | 
| **Customizable Viewing** | 8.5 (397 reviews) | Not enough data | Not enough data | 

#### Shared Calendar

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Calendar Collaboration** | 8.5 (385 reviews) | Not enough data | Not enough data | 
| **Multiple Calendar Management** | 8.3 (386 reviews) | Not enough data | Not enough data | 

#### Accessibility

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Screen Reader Compatibility** | 8.2 (380 reviews) | Not enough data | Not enough data | 
| **Keyboard Shortcuts** | 8.0 (377 reviews) | Not enough data | Not enough data | 

#### Integration

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Sync Multiple Calendars** | 8.3 (374 reviews) | Not enough data | Not enough data | 
| **Import Events** | 8.2 (380 reviews) | Not enough data | Not enough data | 
| **Software Integrations** | 8.5 (379 reviews) | Not enough data | Not enough data | 

#### Notifications

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Customized Calendar Notifications** | 8.3 (379 reviews) | Not enough data | Not enough data | 
| **Location-Based Alerts** | 7.9 (375 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **AI Text-to-Image** | 7.4 (298 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Speech** | 7.5 (303 reviews) | Not enough data | Not enough data | 
| **AI Image-to-Text** | 7.5 (307 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Calendar

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Cross-system Integration** | 7.7 (117 reviews) | Not enough data | Not enough data | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | 9.2/10 | 77 |
| **net2phone** | N/A | N/A |
| **3CX** | N/A | N/A |

#### Design

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Graphics** | 9.2 (43 reviews) | Not enough data | Not enough data | 
| **Templates** | 9.3 (43 reviews) | Not enough data | Not enough data | 
| **Themes** | 9.3 (43 reviews) | Not enough data | Not enough data | 

#### Collaboration

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Multi-User Collaboration** | 9.4 (46 reviews) | Not enough data | Not enough data | 
| **Real-Time Communication** | 9.3 (45 reviews) | Not enough data | Not enough data | 

#### File Types

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Export** | 9.0 (42 reviews) | Not enough data | Not enough data | 
| **Import** | 9.1 (42 reviews) | Not enough data | Not enough data | 
| **Web Publishing** | 8.9 (42 reviews) | Not enough data | Not enough data | 

#### Edit & Revise

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Revision History** | 9.1 (44 reviews) | Not enough data | Not enough data | 
| **Suggestion Mode** | 9.0 (42 reviews) | Not enough data | Not enough data | 
| **Document Editor** | 9.2 (42 reviews) | Not enough data | Not enough data | 

#### Integrate & Embed

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Calendar** | 9.3 (47 reviews) | Not enough data | Not enough data | 
| **Website** | 9.1 (43 reviews) | Not enough data | Not enough data | 
| **Applications** | 9.3 (45 reviews) | Not enough data | Not enough data | 

#### Operating System

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **PC Operating System** | 9.4 (45 reviews) | Not enough data | Not enough data | 
| **Mac Operating System** | 9.1 (45 reviews) | Not enough data | Not enough data | 
| **Linux Operating System** | 8.9 (41 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **AI Text Generation** | 9.1 (41 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 9.2 (42 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Image** | 9.2 (41 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Speech** | 9.4 (40 reviews) | Not enough data | Not enough data | 
| **AI Image-to-Text** | 9.0 (41 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Document Creation

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Proactive Assistance** | 9.3 (23 reviews) | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | N/A | N/A |
| **net2phone** | N/A | N/A |
| **3CX** | 8.7/10 | 54 |

#### Platform

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Omnichannel** | Not enough data | Not enough data | 7.7 (40 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 8.9 (48 reviews) | 
| **Queue Management** | Not enough data | Not enough data | 9.1 (46 reviews) | 
| **Call Routing** | Not enough data | Not enough data | 8.8 (49 reviews) | 
| **Call Back** | Not enough data | Not enough data | 8.9 (47 reviews) | 
| **IVR** | Not enough data | Not enough data | 9.2 (42 reviews) | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 9.1 (46 reviews) | 

#### Generative AI

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 6.8 (14 reviews) | 

#### Workforce Management

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Call Monitoring** | Not enough data | Not enough data | 9.2 (48 reviews) | 
| **Performance Evaluation** | Not enough data | Not enough data | 8.7 (47 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Administrative

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 9.1 (49 reviews) | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 8.5 (48 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | 8.1/10 | 884 |
| **net2phone** | N/A | N/A |
| **3CX** | N/A | N/A |

#### Integrations

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **MS Teams Integration** | 7.7 (644 reviews) | Not enough data | Not enough data | 
| **Email Integration** | 8.6 (672 reviews) | Not enough data | Not enough data | 
| **Zoom Integration** | 8.9 (673 reviews) | Not enough data | Not enough data | 
| **Google Meet Integration** | 7.7 (638 reviews) | Not enough data | Not enough data | 
| **Salesforce Integration** | 7.6 (631 reviews) | Not enough data | Not enough data | 

#### Branding & Customizatio

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Custom Booking Page** | 8.1 (643 reviews) | Not enough data | Not enough data | 
| **Personalized Links** | 8.5 (658 reviews) | Not enough data | Not enough data | 
| **Personalized Web Embed** | 8.1 (630 reviews) | Not enough data | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Set Working Hours** | 8.4 (639 reviews) | Not enough data | Not enough data | 
| **Automatic Updates** | 8.5 (655 reviews) | Not enough data | Not enough data | 
| **Buffer Times** | 8.4 (653 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.5 (165 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.5 (168 reviews) | Not enough data | Not enough data | 

### Desk Booking

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | 8.2/10 | 42 |
| **net2phone** | N/A | N/A |
| **3CX** | N/A | N/A |

#### Seating Options

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Amenities** | 8.4 (19 reviews) | Not enough data | Not enough data | 
| **Automatic Grouping** | 8.1 (19 reviews) | Not enough data | Not enough data | 
| **Predefined Neighborhoods** | 8.6 (19 reviews) | Not enough data | Not enough data | 
| **Recurring Reservations** | 8.9 (19 reviews) | Not enough data | Not enough data | 

#### Tech Stack

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Moble App Offering** | 8.5 (21 reviews) | Not enough data | Not enough data | 
| **Employee Communications Integrations** | 8.8 (20 reviews) | Not enough data | Not enough data | 
| **Calendar Integrations** | 9.2 (23 reviews) | Not enough data | Not enough data | 
| **SSO Compatible** | 8.5 (19 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **AI Text-to-Image** | 7.6 (19 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Speech** | 7.5 (19 reviews) | Not enough data | Not enough data | 
| **AI Text-to-3D** | 7.2 (19 reviews) | Not enough data | Not enough data | 
| **AI Image-to-Text** | 7.5 (19 reviews) | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | N/A | N/A |
| **net2phone** | N/A | N/A |
| **3CX** | 8.5/10 | 57 |

#### Generative AI

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 6.3 (10 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 7.2 (9 reviews) | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 7.4 (9 reviews) | 

#### Communication

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Pop-up Chat** | Not enough data | Not enough data | 9.3 (37 reviews) | 
| **Notifications** | Not enough data | Not enough data | 9.3 (38 reviews) | 
| **Targeted Emails** | Not enough data | Not enough data | Feature Not Available | 
| **In-App Messaging** | Not enough data | Not enough data | 9.3 (37 reviews) | 
| **Co-Browsing** | Not enough data | Not enough data | Feature Not Available | 

####  Internal Use

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | 8.9 (43 reviews) | 
| **Conversation Archiving** | Not enough data | Not enough data | 8.9 (37 reviews) | 
| **Lead Development** | Not enough data | Not enough data | Feature Not Available | 
| **Knowledge Base** | Not enough data | Not enough data | Feature Not Available | 
| **Team Inbox ** | Not enough data | Not enough data | 8.9 (36 reviews) | 
| **Customer Profiles** | Not enough data | Not enough data | 9.0 (34 reviews) | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | 8.6/10 | 243 |
| **net2phone** | N/A | N/A |
| **3CX** | N/A | N/A |

#### Meeting Prep - AI Meeting Assistants

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Agenda Management** | 8.5 (122 reviews) | Not enough data | Not enough data | 
| **Virtual Meeting Hosting** | 8.8 (131 reviews) | Not enough data | Not enough data | 
| **Automated Scheduling** | 8.5 (126 reviews) | Not enough data | Not enough data | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Automated Note-Taking** | 9.0 (155 reviews) | Not enough data | Not enough data | 
| **Voice Recognition** | 8.7 (125 reviews) | Not enough data | Not enough data | 
| **Action Item Tracking** | 8.8 (129 reviews) | Not enough data | Not enough data | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Sentiment Analysis** | 8.3 (122 reviews) | Not enough data | Not enough data | 
| **Personalization** | 8.5 (124 reviews) | Not enough data | Not enough data | 
| **Smart Summaries** | 9.1 (140 reviews) | Not enough data | Not enough data | 

#### Accessibility - AI Meeting Assistants

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Language Translation** | 8.4 (123 reviews) | Not enough data | Not enough data | 
| **Real-Time Transcription** | 8.6 (128 reviews) | Not enough data | Not enough data | 
| **Accessibility Guidelines Compliance** | 8.3 (116 reviews) | Not enough data | Not enough data | 

#### Agentic AI - AI Meeting Assistants

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.9 (77 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.9 (78 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.1 (80 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 8.1 (81 reviews) | Not enough data | Not enough data | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | Not enough data | 
| **Audio or Video Recording** | 10.0 (5 reviews) | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | N/A | N/A |
| **net2phone** | N/A | N/A |
| **3CX** | 8.7/10 | 27 |

#### Basic Communication - Cloud PBX

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Call Management** | Not enough data | Not enough data | 9.7 (24 reviews) | 
| **Communication Management** | Not enough data | Not enough data | 8.9 (21 reviews) | 
| **Scalability** | Not enough data | Not enough data | 9.7 (21 reviews) | 
| **Integrations** | Not enough data | Not enough data | 8.3 (22 reviews) | 
| **Mobile Accessibility** | Not enough data | Not enough data | 9.6 (23 reviews) | 
| **Accessibility** | Not enough data | Not enough data | 9.8 (23 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Security and Compliance** | Not enough data | Not enough data | 8.5 (20 reviews) | 
| **Analytics and Reporting** | Not enough data | Not enough data | 7.6 (21 reviews) | 
| **Support and Reliability** | Not enough data | Not enough data | 8.0 (22 reviews) | 
| **Automated attendant** | Not enough data | Not enough data | 7.0 (21 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | N/A | N/A |
| **net2phone** | 8.2/10 | 91 |
| **3CX** | 8.5/10 | 280 |

#### Platform Basics - VoIP Providers

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 9.3 (20 reviews) | 
| **Call Management** | Not enough data | 6.9 (6 reviews) | 9.6 (19 reviews) | 
| **Network monitoring** | Not enough data | Not enough data | 8.4 (19 reviews) | 
| **Integrations** | Not enough data | Not enough data | 9.0 (19 reviews) | 
| **Virtual PBX** | Not enough data | Not enough data | 9.1 (19 reviews) | 
| **SIP trunking services** | Not enough data | Not enough data | 9.3 (19 reviews) | 

#### Basic Communication

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Phone Calls** | Not enough data | 8.9 (86 reviews) | 9.5 (193 reviews) ✓ Verified | 
| **Video Calls** | Not enough data | 7.5 (35 reviews) | 8.4 (133 reviews) ✓ Verified | 
| **Instant Messaging** | Not enough data | 7.7 (37 reviews) | 8.3 (132 reviews) ✓ Verified | 
| **Screen Sharing** | Not enough data | 7.7 (30 reviews) | 8.2 (118 reviews) ✓ Verified | 
| **Conference Calls** | Not enough data | 8.4 (59 reviews) | 8.8 (174 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | Not enough data | 9.0 (70 reviews) | 9.4 (186 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.1 (9 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.7 (8 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 6.9 (8 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.9 (8 reviews) | 

#### Access

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Software Pairing** | Not enough data | 7.5 (27 reviews) | 8.4 (117 reviews) ✓ Verified | 
| **Browser Extension** | Not enough data | 8.1 (40 reviews) | 8.5 (154 reviews) ✓ Verified | 
| **Individual Download** | Not enough data | 8.0 (35 reviews) | 8.4 (164 reviews) ✓ Verified | 

#### Advanced Features

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Hold Music** | Not enough data | 8.3 (62 reviews) | 8.5 (173 reviews) ✓ Verified | 
| **Automated Attendants** | Not enough data | 8.9 (66 reviews) | 9.0 (161 reviews) ✓ Verified | 
| **VOiP Number** | Not enough data | 9.2 (72 reviews) | Feature Not Available | 

### Productivity Bots

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | 8.3/10 | 16 |
| **net2phone** | N/A | N/A |
| **3CX** | N/A | N/A |

#### Agentic AI - Productivity Bots

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.2 (10 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.2 (10 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 8.6 (11 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 8.2 (10 reviews) | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | 8.7/10 | 2573 |
| **net2phone** | 7.9/10 | 13 |
| **3CX** | 9.2/10 | 74 |

#### Agentic AI - UCaaS Platforms

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.8 (9 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.2 (10 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 8.5 (10 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.8 (10 reviews) | Not enough data | Not enough data | 

#### Extensions

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Tenancy Flexibility** | 8.9 (1484 reviews) ✓ Verified | 8.3 (6 reviews) | Feature Not Available | 
| **Native VoIP** | 8.8 (1460 reviews) ✓ Verified | 8.5 (10 reviews) | 9.7 (24 reviews) ✓ Verified | 
| **CCaaS Option** | 8.7 (1369 reviews) | 6.5 (9 reviews) | 9.0 (22 reviews) ✓ Verified | 

#### Features

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Voicemail to Email** | 8.8 (1381 reviews) ✓ Verified | 8.3 (12 reviews) | 9.4 (24 reviews) ✓ Verified | 
| **Voicemail to SMS** | 8.7 (1334 reviews) | 6.9 (8 reviews) | Feature Not Available | 
| **File Sharing** | 8.9 (1776 reviews) ✓ Verified | 7.2 (6 reviews) | 8.7 (18 reviews) ✓ Verified | 
| **Voice Conferencing** | 9.2 (2023 reviews) ✓ Verified | 9.3 (7 reviews) | 9.4 (28 reviews) ✓ Verified | 
| **Video Conferencing** | 9.3 (2107 reviews) ✓ Verified | 7.9 (7 reviews) | 8.6 (27 reviews) ✓ Verified | 
| **Conference Transcripts** | 8.8 (1603 reviews) ✓ Verified | Not enough data | Feature Not Available | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Zoom Workplace** | N/A | N/A |
| **net2phone** | N/A | N/A |
| **3CX** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Action Item extraction** | Not enough data | Not enough data | Not enough data | 
| **Summary Generation** | Not enough data | Not enough data | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Speech-to-text Transcription** | Not enough data | Not enough data | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Team-based Access** | Not enough data | Not enough data | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | Not enough data | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Access Control** | Not enough data | Not enough data | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Semantic Search** | Not enough data | Not enough data | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Speaker Recognition** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to Zoom Workplace (16):** [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants), [Desk Booking Software](https://www.g2.com/categories/desk-booking), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Email Client Software](https://www.g2.com/categories/email-client), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom), [Productivity Bots Software](https://www.g2.com/categories/productivity-bots), [Visitor Management Software](https://www.g2.com/categories/visitor-management), [Digital Signage Software](https://www.g2.com/categories/digital-signage), [Document Creation Software](https://www.g2.com/categories/document-creation), [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture), [Calendar Software](https://www.g2.com/categories/calendar-software), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)

**Unique to net2phone (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to 3CX (5):** [Live Chat Software](https://www.g2.com/categories/live-chat), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Zoom Workplace | net2phone | 3CX | 
|---|---|---|---|
| **Small-Business** | 50.9% | 79.7% | 36.2% | 
| **Mid-Market** | 31.3% | 17.6% | 54.9% | 
| **Enterprise** | 17.7% | 2.7% | 8.9% | 

### By Industry

#### Zoom Workplace

- **Information Technology and Services:** 8.9%
- **Computer Software:** 8.3%
- **Marketing and Advertising:** 5.7%
- **Education Management:** 5.5%
- **Higher Education:** 4.7%
- **Non-Profit Organization Management:** 4.0%
- **Financial Services:** 3.4%
- **E-Learning:** 3.3%
- **Health, Wellness and Fitness:** 3.2%
- **Hospital & Health Care:** 2.6%
- **Other:** 50.4%

#### net2phone

- **Construction:** 5.9%
- **Information Technology and Services:** 5.9%
- **Telecommunications:** 5.3%
- **Hospital & Health Care:** 4.8%
- **Retail:** 4.3%
- **Medical Practice:** 4.3%
- **Non-Profit Organization Management:** 4.3%
- **Financial Services:** 3.7%
- **Marketing and Advertising:** 3.7%
- **Health, Wellness and Fitness:** 3.2%
- **Other:** 54.5%

#### 3CX

- **Information Technology and Services:** 10.4%
- **Hospital & Health Care:** 5.4%
- **Education Management:** 5.2%
- **Telecommunications:** 4.9%
- **Construction:** 4.2%
- **Computer Software:** 4.0%
- **Financial Services:** 4.0%
- **Computer & Network Security:** 3.8%
- **E-Learning:** 3.5%
- **Insurance:** 3.1%
- **Other:** 51.5%

---
## Alternatives

### Alternatives to Zoom Workplace

- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18891 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48017 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19008 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5821 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39048 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17097 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1364 reviews)
- [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) — 4.5/5 stars (1238 reviews)
- [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (974 reviews)

### Alternatives to net2phone

- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1364 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (633 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3374 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Crexendo](https://www.g2.com/products/crexendo/reviews) — 4.9/5 stars (344 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)

### Alternatives to 3CX

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1364 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (633 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Yeastar P-Series PBX System](https://www.g2.com/products/yeastar-p-series-pbx-system/reviews) — 4.8/5 stars (81 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)

---
## Top Discussions

### Zoom Workplace

- Title: [How do you rate zoom for companies, what advantages does it offer?](https://www.g2.com/discussions/how-do-you-rate-zoom-for-companies-what-advantages-does-it-offer) — 48 comments, 15 upvotes
  > **Top comment:** "I like the fact that it works from any system, from phones to ipads, to your PCs, even has an app for apple car play.  The image seems to be more stable and..."
- Title: [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) — 29 comments, 11 upvotes
  > **Top comment:** "Creates a virtual live community place for connection and learning. "
- Title: [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) — 26 comments, 36 upvotes
  > **Top comment:** "yes"
- Title: [What software do I need for zoom?](https://www.g2.com/discussions/what-software-do-i-need-for-zoom) — 26 comments, 10 upvotes
  > **Top comment:** "If you own a good laptop or computer, you can download it and it will be saved on your device."
- Title: [How do you add features in Zoom?](https://www.g2.com/discussions/how-do-you-add-features-in-zoom) — 17 comments, 1 upvote
  > **Top comment:** "Depending on which features you are trying to add, you would want to visit the Zoom Marketplace.

https://marketplace.zoom.us/

Best.

Peter K."

### net2phone

- Title: [Is net2phone reliable?](https://www.g2.com/discussions/is-net2phone-reliable) — 4 comments
  > **Top comment:** "No. It was a terrible product and we switched to a MUCH better company after only a few months. In fact, N2P's products are SO bad that even this review..."
- Title: [Is net2phone free?](https://www.g2.com/discussions/is-net2phone-free) — 2 comments
  > **Top comment:** "No. "
- Title: [What is net2phone Canada used for?](https://www.g2.com/discussions/what-is-net2phone-canada-used-for) — 1 comment
  > **Top comment:** "They offer business phone services."

### 3CX

- Title: [How do I integrate 3CX to my CRM](https://www.g2.com/discussions/how-do-i-integrate-3cx-to-my-crm) — 2 comments, 1 upvote
  > **Top comment:** "In order to do this there are 2 things you need to do:
1) Make sure you are using either the 3CX WebClient or 3CX Desktop App to make calls
2) Use either..."
- Title: [Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.](https://www.g2.com/discussions/25993-getting-stun-setup-for-remote-employees-has-been-a-challenge-during-this-covid-19-pandemic) — 2 comments, 1 upvote
  > **Top comment:** "Hello Tim,

Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for..."
- Title: [What is 3CX used for?](https://www.g2.com/discussions/what-is-3cx-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Business communication system primarily used for VoIP Phone System"
- Title: [Arabic Support !?](https://www.g2.com/discussions/arabic-support) — 1 comment, 1 upvote
  > **Top comment:** "I am not sure if they support in arabic language but the language has issues in 3cx as it is written from right to left."
- Title: [Teams integration](https://www.g2.com/discussions/34346-teams-integration) — 1 comment, 1 upvote
  > **Top comment:** "www.ring2teams.com/3cx

Let me know if you would like a free trial 

luke@exceltelecom.co.uk"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/zoom-workplace-vs-net2phone-g2-vs-3cx)