Compare Zoom Workplace and net2phone 
At a Glance
Market Segments
Small-Business (51.0% of reviews)
Small-Business (79.6% of reviews)
Entry-Level Pricing
Free
$23.99 1 user Per Month
Zoom Workplace
Star Rating
(56,001)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansnet2phone
Star Rating
(191)4.4 out of 5
Market Segments
Small-Business (79.6% of reviews)
Pros & Cons
Entry-Level Pricing
$23.99 1 user Per Month
Browse all 2 pricing plansZoom Workplace vs net2phone
When assessing the two solutions, reviewers found Zoom Workplace easier to use, set up, and administer. Reviewers also preferred doing business with Zoom Workplace overall.
- Reviewers felt that Zoom Workplace meets the needs of their business better than net2phone.
- When comparing quality of ongoing product support, reviewers felt that Zoom Workplace is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Zoom Workplace over net2phone.
Pricing
Entry-Level Pricing
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
net2phone
Essentials
$23.99
1 user Per Month
Ideal for small businesses or startups looking for essential communication tools.
- Unlimited Calling US, Canada, Mexico, Puerto Rico
- Video conferencing (limited)
- Internal messaging and chat
Free Trial
Zoom Workplace
Free Trial is available
net2phone
Free Trial is available
Ratings
Meets Requirements
9.2
42,534
8.7
108
Ease of Use
9.1
42,682
8.7
109
Ease of Setup
9.1
13,804
8.4
89
Ease of Admin
9.0
12,354
8.5
85
Quality of Support
8.7
31,431
8.5
109
Has the product been a good partner in doing business?
9.1
11,536
8.8
88
Product Direction (% positive)
8.4
40,013
8.0
98
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
9.0
6581
|
Verified
Not enough data
9.1
6781
|
Verified
Not enough data
8.8
6024
|
Verified
Not enough data
Collaboration
8.6
5130
|
Verified
Not enough data
9.1
6772
|
Verified
Not enough data
9.0
6519
|
Verified
Not enough data
8.7
4988
|
Verified
Not enough data
9.3
7124
|
Verified
Not enough data
Functionality
8.5
5079
|
Verified
Not enough data
9.0
6335
|
Verified
Not enough data
8.7
4829
|
Verified
Not enough data
Agentic AI - Virtual Classroom
8.0
108
Not enough data
Business Instant Messaging
8.6
507
Not enough data
8.7
523
Not enough data
8.5
504
Not enough data
Business Instant Messaging
9.0
517
Not enough data
9.2
530
Not enough data
Business Instant Messaging
8.9
504
Not enough data
8.9
511
Not enough data
8.5
504
Not enough data
Generative AI - Business Instant Messaging
8.5
177
Not enough data
AI - Business Instant Messaging
8.4
173
Not enough data
8.4
174
Not enough data
8.3
171
Not enough data
8.3
171
Not enough data
Agentic AI - Business Instant Messaging
7.7
83
Not enough data
7.6
78
Not enough data
Grammar
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Not enough data
Formatting
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Not enough data
Content
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Not enough data
Product Type
8.9
70
Not enough data
8.8
69
Not enough data
Generative AI
8.8
67
Not enough data
9.0
71
Not enough data
Design Tools
8.6
295
Not enough data
8.5
289
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
286
Not enough data
Communication Tools
8.7
288
Not enough data
8.9
293
Not enough data
Integrations
8.2
276
Not enough data
8.7
286
Not enough data
Software Offering
8.5
283
Not enough data
9.3
292
Not enough data
8.9
286
Not enough data
Agentic AI - Collaborative Whiteboard
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Not enough data
Presenter Tools
9.0
16929
Not enough data
8.6
12637
|
Verified
Not enough data
8.7
13569
|
Verified
Not enough data
8.9
17375
|
Verified
Not enough data
Conferencing Options
9.1
19393
|
Verified
Not enough data
9.2
19547
|
Verified
Not enough data
9.3
21539
|
Verified
Not enough data
Application Tools
8.9
16007
|
Verified
Not enough data
9.1
19233
|
Verified
Not enough data
8.8
16120
|
Verified
Not enough data
Agentic AI - Screen Sharing
7.5
239
Not enough data
Platform Basics
9.1
413
Not enough data
9.1
413
Not enough data
7.8
381
Not enough data
Platform Content
8.1
378
Not enough data
7.8
375
Not enough data
9.0
402
Not enough data
Platform Additional Functionality
8.5
401
Not enough data
8.1
378
Not enough data
Agentic AI - Screen and Video Capture
7.5
136
Not enough data
Inbox Tools
8.1
102
Not enough data
8.2
104
Not enough data
8.7
105
Not enough data
8.7
105
Not enough data
Coordination Tools
8.8
113
Not enough data
8.8
106
Not enough data
8.5
105
Not enough data
Software Options
9.1
104
Not enough data
9.0
104
Not enough data
Email Client - Agentic AI
7.6
52
Not enough data
7.9
53
Not enough data
Platform Basics
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
42
Not enough data
Platform Data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Not enough data
Platform Interoperability
8.7
65
Not enough data
8.3
61
Not enough data
Platform Additional Functionality
8.6
60
Not enough data
Additional Functionality - Visitor Management
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Not enough data
Agentic AI - Visitor Management
7.8
27
Not enough data
Platform Basics
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Not enough data
Platform Content
8.5
25
Not enough data
7.9
25
Not enough data
Platform Interoperability
8.5
27
Not enough data
Platform Additional Functionality
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Not enough data
Agentic AI - Digital Signage
6.5
8
Not enough data
Collaboration Tools
9.2
30733
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14775
|
Verified
9.3
5
9.1
14806
|
Verified
Not enough data
Meeting Coordination
8.9
28121
|
Verified
Not enough data
9.0
27193
|
Verified
Not enough data
8.9
27455
|
Verified
Not enough data
9.0
15207
|
Verified
Not enough data
Software Type
8.9
26506
|
Verified
9.0
8
8.8
13932
|
Verified
8.7
5
9.2
15855
|
Verified
7.2
6
Agentic AI - Video Conferencing
7.7
429
Not enough data
7.7
431
Not enough data
7.8
416
Not enough data
Calendar View
8.3
394
Not enough data
8.5
402
Not enough data
Shared Calendar
8.5
387
Not enough data
8.3
390
Not enough data
Accessibility
8.2
384
Not enough data
8.0
382
Not enough data
Integration
8.3
379
Not enough data
8.2
383
Not enough data
8.5
383
Not enough data
Notifications
8.3
384
Not enough data
7.9
380
Not enough data
Generative AI
7.4
301
Not enough data
7.5
308
Not enough data
7.6
311
Not enough data
Agentic AI - Calendar
7.7
120
Not enough data
Design
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Not enough data
Collaboration
9.4
46
Not enough data
9.3
45
Not enough data
File Types
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Not enough data
Edit & Revise
9.1
44
Not enough data
9.0
42
Not enough data
9.2
42
Not enough data
Integrate & Embed
9.3
47
Not enough data
9.1
43
Not enough data
9.3
45
Not enough data
Operating System
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Not enough data
Generative AI
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Not enough data
Agentic AI - Document Creation
9.3
23
Not enough data
Integrations
7.7
644
Not enough data
8.6
671
Not enough data
8.9
672
Not enough data
7.7
636
Not enough data
7.6
631
Not enough data
Branding & Customizatio
8.1
643
Not enough data
8.5
657
Not enough data
8.1
631
Not enough data
Automatic Rules & Configurations
8.4
640
Not enough data
8.5
653
Not enough data
8.4
654
Not enough data
Agentic AI - Business Scheduling
7.4
164
Not enough data
7.5
166
Not enough data
Seating Options
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Not enough data
Tech Stack
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Not enough data
Generative AI
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Not enough data
Meeting Prep - AI Meeting Assistants
8.4
119
Not enough data
8.8
127
Not enough data
8.5
125
Not enough data
Meeting Automation - AI Meeting Assistants
9.0
148
Not enough data
8.7
123
Not enough data
8.7
126
Not enough data
Meeting Insights - AI Meeting Assistants
8.2
122
Not enough data
8.4
121
Not enough data
9.1
137
Not enough data
Accessibility - AI Meeting Assistants
8.3
120
Not enough data
8.6
126
Not enough data
8.3
115
Not enough data
Agentic AI - AI Meeting Assistants
7.8
76
Not enough data
7.9
77
Not enough data
8.0
76
Not enough data
8.0
78
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
8.9
85
Not enough data
7.5
35
Not enough data
7.7
37
Not enough data
7.7
30
Not enough data
8.4
59
Not enough data
9.0
70
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
7.5
27
Not enough data
8.1
40
Not enough data
8.0
35
Advanced Features
Not enough data
8.2
61
Not enough data
8.9
65
Not enough data
9.2
72
Agentic AI - Productivity Bots
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
Agentic AI - UCaaS Platforms
7.8
9
Not enough data
8.0
9
Not enough data
8.3
9
Not enough data
8.8
10
Not enough data
Extensions
8.9
1484
|
Verified
8.3
6
8.8
1461
|
Verified
8.5
10
8.7
1369
6.5
9
Features
8.8
1379
|
Verified
8.5
11
8.7
1333
6.9
8
8.9
1772
|
Verified
7.2
6
9.2
2017
|
Verified
9.3
7
9.3
2097
|
Verified
7.9
7
8.8
1599
|
Verified
Not enough data
Categories
Categories
Shared Categories
Zoom Workplace and net2phone are categorized as UCaaS Platforms and Video Conferencing
Unique Categories
Zoom Workplace is categorized as AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Virtual Classroom, and Productivity Bots
net2phone is categorized as VoIP Providers
Reviews
Reviewers' Company Size
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
net2phone
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Construction
5.9%
Information Technology and Services
5.9%
Telecommunications
5.4%
Hospital & Health Care
4.8%
Retail
4.3%
Other
73.7%
Alternatives
Discussions
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
Is net2phone reliable?
4 Comments
BA
No. It was a terrible product and we switched to a MUCH better company after only a few months. In fact, N2P's products are SO bad that even this review...Read more
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