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At a Glance
Market Segments
Small-Business (51.0% of reviews)
Small-Business (79.3% of reviews)
Entry-Level Pricing
Free
$23.99 1 user Per Month
Zoom Workplace
Star Rating
(55,340)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansnet2phone
Star Rating
(189)4.4 out of 5
Market Segments
Small-Business (79.3% of reviews)
Pros & Cons
Entry-Level Pricing
$23.99 1 user Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that net2phone excels in its Call Management feature, scoring 9.0, which allows for seamless handling of incoming and outgoing calls, while Zoom Workplace's score of 8.8 indicates a slightly less robust offering in this area.
- Reviewers mention that Zoom Workplace shines in Video Conferencing, with a score of 9.4, providing high-quality video and a user-friendly interface, whereas net2phone's score of 7.6 suggests it may not meet the same level of expectations for video calls.
- G2 users highlight the superior File Sharing capabilities of Zoom Workplace, which scored 9.0, making it easier to share documents during meetings, compared to net2phone's score of 8.7, which indicates a less efficient file-sharing process.
- Users on G2 report that net2phone's Voicemail to Email feature, scoring 8.3, is beneficial for managing messages, but Zoom Workplace's higher score of 8.9 suggests a more effective implementation of this feature.
- Reviewers mention that Zoom Workplace's Conference Calls feature, with a score of 9.4, is highly praised for its reliability and ease of use, while net2phone's score of 8.3 indicates it may not provide the same level of user satisfaction.
- Users say that net2phone's Automated Attendants feature, scoring 8.9, is effective for directing calls, but Zoom Workplace's score of 8.7 shows it may not be as comprehensive, leading to a more streamlined experience with net2phone.
Pricing
Entry-Level Pricing
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
net2phone
Essentials
$23.99
1 user Per Month
Ideal for small businesses or startups looking for essential communication tools.
- Unlimited Calling US, Canada, Mexico, Puerto Rico
- Video conferencing (limited)
- Internal messaging and chat
Free Trial
Zoom Workplace
Free Trial is available
net2phone
Free Trial is available
Ratings
Meets Requirements
9.2
42,285
8.7
106
Ease of Use
9.1
42,421
8.7
107
Ease of Setup
9.1
13,575
8.4
87
Ease of Admin
9.0
12,261
8.4
84
Quality of Support
8.7
31,229
8.6
107
Has the product been a good partner in doing business?
9.1
11,443
8.7
87
Product Direction (% positive)
8.3
39,773
7.9
96
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
9.0
6558
|
Verified
Not enough data
9.1
6758
|
Verified
Not enough data
8.8
6012
|
Verified
Not enough data
Collaboration
8.6
5115
|
Verified
Not enough data
9.1
6752
|
Verified
Not enough data
9.0
6508
|
Verified
Not enough data
8.7
4981
|
Verified
Not enough data
9.3
7102
|
Verified
Not enough data
Functionality
8.5
5069
|
Verified
Not enough data
9.0
6319
|
Verified
Not enough data
8.7
4827
|
Verified
Not enough data
Agentic AI - Virtual Classroom
8.1
107
Not enough data
Business Instant Messaging
8.6
500
Not enough data
8.7
517
Not enough data
8.5
499
Not enough data
Business Instant Messaging
9.0
499
Not enough data
9.2
505
Not enough data
Business Instant Messaging
8.9
496
Not enough data
8.9
502
Not enough data
8.5
495
Not enough data
Generative AI - Business Instant Messaging
8.5
174
Not enough data
AI - Business Instant Messaging
8.4
171
Not enough data
8.4
171
Not enough data
8.3
170
Not enough data
8.2
170
Not enough data
Agentic AI - Business Instant Messaging
7.7
82
Not enough data
7.6
77
Not enough data
Grammar
8.9
72
Not enough data
8.6
72
Not enough data
8.9
73
Not enough data
Formatting
8.6
71
Not enough data
8.4
69
Not enough data
8.5
70
Not enough data
Content
8.6
70
Not enough data
8.4
69
Not enough data
8.6
69
Not enough data
Product Type
8.9
69
Not enough data
8.8
68
Not enough data
Generative AI
8.8
65
Not enough data
9.0
68
Not enough data
Design Tools
8.5
288
Not enough data
8.5
285
Not enough data
8.2
277
Not enough data
8.3
280
Not enough data
8.6
282
Not enough data
Communication Tools
8.7
280
Not enough data
8.9
288
Not enough data
Integrations
8.2
274
Not enough data
8.7
277
Not enough data
Software Offering
8.5
278
Not enough data
9.3
284
Not enough data
8.8
280
Not enough data
Agentic AI - Collaborative Whiteboard
7.9
77
Not enough data
7.9
77
Not enough data
7.8
75
Not enough data
Presenter Tools
9.0
16924
Not enough data
8.6
12635
|
Verified
Not enough data
8.7
13557
|
Verified
Not enough data
8.9
17369
|
Verified
Not enough data
Conferencing Options
9.1
19373
|
Verified
Not enough data
9.2
19516
|
Verified
Not enough data
9.3
21485
|
Verified
Not enough data
Application Tools
8.9
16003
|
Verified
Not enough data
9.1
19201
|
Verified
Not enough data
8.8
16117
|
Verified
Not enough data
Agentic AI - Screen Sharing
7.4
235
Not enough data
Platform Basics
9.1
401
Not enough data
9.1
403
Not enough data
7.8
379
Not enough data
Platform Content
8.1
375
Not enough data
7.8
373
Not enough data
9.0
392
Not enough data
Platform Additional Functionality
8.4
394
Not enough data
8.1
377
Not enough data
Agentic AI - Screen and Video Capture
7.6
137
Not enough data
Inbox Tools
8.1
101
Not enough data
8.2
102
Not enough data
8.7
102
Not enough data
8.7
101
Not enough data
Coordination Tools
8.8
109
Not enough data
8.8
103
Not enough data
8.5
104
Not enough data
Software Options
9.1
103
Not enough data
8.9
103
Not enough data
Email Client - Agentic AI
7.6
52
Not enough data
7.9
53
Not enough data
Platform Basics
8.8
65
Not enough data
8.2
61
Not enough data
8.8
40
Not enough data
8.7
42
Not enough data
8.3
41
Not enough data
8.0
41
Not enough data
8.3
42
Not enough data
Platform Data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Not enough data
Platform Interoperability
8.8
66
Not enough data
8.3
62
Not enough data
Platform Additional Functionality
8.6
60
Not enough data
Additional Functionality - Visitor Management
8.1
36
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
7.8
37
Not enough data
Agentic AI - Visitor Management
7.8
27
Not enough data
Platform Basics
8.7
26
Not enough data
8.9
27
Not enough data
8.6
29
Not enough data
Platform Content
8.5
26
Not enough data
8.0
26
Not enough data
Platform Interoperability
8.5
28
Not enough data
Platform Additional Functionality
8.4
29
Not enough data
8.1
28
Not enough data
8.5
25
Not enough data
Agentic AI - Digital Signage
6.9
9
Not enough data
Collaboration Tools
9.2
30662
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14717
|
Verified
9.3
5
9.1
14803
|
Verified
Not enough data
Meeting Coordination
8.9
28051
|
Verified
Not enough data
9.0
27150
|
Verified
Not enough data
8.9
27459
|
Verified
Not enough data
9.0
15171
|
Verified
Not enough data
Software Type
8.9
26488
|
Verified
9.0
8
8.8
13937
|
Verified
8.7
5
9.2
15844
|
Verified
7.2
6
Agentic AI - Video Conferencing
7.8
443
Not enough data
7.9
442
Not enough data
7.9
438
Not enough data
Calendar View
8.3
391
Not enough data
8.5
400
Not enough data
Shared Calendar
8.5
382
Not enough data
8.3
389
Not enough data
Accessibility
8.3
385
Not enough data
8.0
383
Not enough data
Integration
8.3
380
Not enough data
8.2
384
Not enough data
8.5
378
Not enough data
Notifications
8.3
383
Not enough data
7.9
380
Not enough data
Generative AI
7.4
301
Not enough data
7.5
308
Not enough data
7.6
311
Not enough data
Agentic AI - Calendar
7.8
121
Not enough data
Design
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Not enough data
Collaboration
9.4
44
Not enough data
9.2
44
Not enough data
File Types
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Not enough data
Edit & Revise
9.1
42
Not enough data
9.0
42
Not enough data
9.2
42
Not enough data
Integrate & Embed
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Not enough data
Operating System
9.3
44
Not enough data
9.1
44
Not enough data
8.9
40
Not enough data
Generative AI
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Not enough data
Agentic AI - Document Creation
9.3
24
Not enough data
Integrations
7.7
644
Not enough data
8.6
669
Not enough data
8.9
669
Not enough data
7.7
637
Not enough data
7.6
630
Not enough data
Branding & Customizatio
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Not enough data
Automatic Rules & Configurations
8.4
640
Not enough data
8.5
652
Not enough data
8.4
655
Not enough data
Agentic AI - Business Scheduling
7.4
164
Not enough data
7.4
165
Not enough data
Seating Options
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Not enough data
Tech Stack
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Not enough data
Generative AI
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Not enough data
Meeting Prep - AI Meeting Assistants
8.5
119
Not enough data
8.8
124
Not enough data
8.5
123
Not enough data
Meeting Automation - AI Meeting Assistants
9.0
136
Not enough data
8.7
123
Not enough data
8.7
123
Not enough data
Meeting Insights - AI Meeting Assistants
8.3
122
Not enough data
8.4
120
Not enough data
9.0
128
Not enough data
Accessibility - AI Meeting Assistants
8.3
118
Not enough data
8.6
125
Not enough data
8.3
115
Not enough data
Agentic AI - AI Meeting Assistants
7.8
77
Not enough data
7.8
77
Not enough data
8.1
77
Not enough data
7.9
77
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
8.9
84
Not enough data
7.5
35
Not enough data
7.7
37
Not enough data
7.7
30
Not enough data
8.4
59
Not enough data
9.0
70
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
7.5
27
Not enough data
8.1
40
Not enough data
8.0
35
Advanced Features
Not enough data
8.2
61
Not enough data
8.9
65
Not enough data
9.2
71
Agentic AI - Productivity Bots
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
Agentic AI - UCaaS Platforms
7.2
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
Extensions
8.9
1480
|
Verified
8.3
6
8.8
1458
|
Verified
8.5
10
8.7
1366
6.5
9
Features
8.8
1375
|
Verified
8.5
11
8.7
1328
6.9
8
8.9
1766
|
Verified
7.2
6
9.2
2009
|
Verified
9.3
7
9.3
2086
|
Verified
7.9
7
8.8
1593
|
Verified
Not enough data
Categories
Categories
Shared Categories
Zoom Workplace and net2phone are categorized as UCaaS Platforms and Video Conferencing
Unique Categories
Zoom Workplace is categorized as AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Virtual Classroom, and Productivity Bots
net2phone is categorized as VoIP Providers
Reviews
Reviewers' Company Size
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
net2phone
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.8%
Other
66.9%
Information Technology and Services
6.0%
Construction
6.0%
Telecommunications
5.4%
Hospital & Health Care
4.9%
Retail
4.3%
Other
73.4%
Alternatives
Discussions
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
Is net2phone reliable?
4 Comments
BA
No. It was a terrible product and we switched to a MUCH better company after only a few months. In fact, N2P's products are SO bad that even this review...Read more
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