# Zoho Learn, Guru, Document360 vs Simpplr Comparison

| | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.7 out of 5 | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 36 | 2,317 | 519 | 361 | 
| **Largest Market Segment** | Mid-Market (38.9% of reviews) | Mid-Market (56.4% of reviews) | Mid-Market (47.7% of reviews) | Mid-Market (57.0% of reviews) | 
| **Entry Level Price** | free | Contact Us | Contact Us 5 Team Accounts (billed annually) | No pricing available | 

---
## Top Pros & Cons

### Zoho Learn

**Not enough data**

### Guru

Pros:
- Ease of Use (726 reviews)
- Helpful (418 reviews)

Cons:
- Search Functionality (148 reviews)
- Inefficient Search (146 reviews)

### Document360

Pros:
- Ease of Use (37 reviews)
- Features (28 reviews)

Cons:
- Missing Features (9 reviews)
- Editing Difficulties (8 reviews)

### Simpplr

Pros:
- Ease of Use (19 reviews)
- Helpful (12 reviews)

Cons:
- Missing Features (6 reviews)
- Lack of Features (5 reviews)

---
## Ratings Comparison
| Rating | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
  | **Meets Requirements** | 8.3 (35 reviews) | 9.3 (1884 reviews) | 9.1 (355 reviews) | 9.0 (276 reviews) | 
  | **Ease of Use** | 7.6 (35 reviews) | 9.3 (1906 reviews) | 9.3 (362 reviews) | 9.4 (278 reviews) | 
  | **Ease of Setup** | Not enough data | 9.3 (919 reviews) | 9.1 (242 reviews) | 8.7 (191 reviews) | 
  | **Ease of Admin** | Not enough data | 9.0 (475 reviews) | 9.1 (213 reviews) | 8.9 (196 reviews) | 
  | **Quality of Support** | 7.9 (33 reviews) | 9.4 (1482 reviews) | 9.5 (341 reviews) | 9.3 (259 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.4 (428 reviews) | 9.4 (210 reviews) | 9.4 (194 reviews) | 
  | **Product Direction (% positive)** | 8.3 (35 reviews) | 9.2 (1781 reviews) | 9.4 (319 reviews) | 9.7 (265 reviews) | 

---
## Pricing

### Zoho Learn

#### Entry-Level Pricing

Plan: Free

Price: free

Key Features:
- Users (3)
- Workspaces (3)
- Storage Space (50MB)

[Browse all 2 editions](https://www.g2.com/products/zoho-zoho-learn/pricing)

#### Free Trial

No

### Guru

#### Entry-Level Pricing

Plan: AI Source of Truth Platform

Price: Contact Us

Description: Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.

Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.

Key Features:
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security

[Learn more about Guru](https://www.g2.com/products/guru/reviews)

#### Free Trial

Yes

### Document360

#### Entry-Level Pricing

Plan: Professional

Price: Contact Us 5 Team Accounts (billed annually)

Description: Built for growing teams to scale documentation efficiently.

Key Features:
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word

[Browse all 3 editions](https://www.g2.com/products/document360/pricing)

#### Free Trial

Yes

### Simpplr

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | N/A | N/A |
| **Document360** | N/A | N/A |
| **Simpplr** | N/A | N/A |

#### Communication

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Insight Engines

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | 9.4/10 | 137 |
| **Document360** | N/A | N/A |
| **Simpplr** | N/A | N/A |

#### Content Management

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Data Centralization - Insight Engines** | Not enough data | 9.6 (86 reviews) | Not enough data | Not enough data | 
| **Archiving - Insight Engines** | Not enough data | 9.6 (87 reviews) | Not enough data | Not enough data | 
| **Search Analysis - Insight Engines** | Not enough data | 9.5 (83 reviews) | Not enough data | Not enough data | 

#### Content Discovery

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Search Interface - Insight Engines** | Not enough data | 9.4 (87 reviews) | Not enough data | Not enough data | 
| **AI Functionality - Insight Engines** | Not enough data | 9.5 (85 reviews) | Not enough data | Not enough data | 
| **NLP Functionality - Insight Engines** | Not enough data | 9.5 (82 reviews) | Not enough data | Not enough data | 
| **Data Mining - Insight Engines** | Not enough data | 9.2 (83 reviews) | Not enough data | Not enough data | 
| **Structured Navigation - Insight Engines** | Not enough data | 9.6 (81 reviews) | Not enough data | Not enough data | 
| **Machine Learning - Insight Engines** | Not enough data | 9.5 (82 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | 9.3 (43 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | 9.4 (45 reviews) | Not enough data | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | 9.3/10 | 916 |
| **Document360** | 9.1/10 | 110 |
| **Simpplr** | N/A | N/A |

#### Administration

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Database Management ** | Not enough data | 9.3 (640 reviews) | 9.3 (80 reviews) | Not enough data | 
| **Data Workflows** | Not enough data | 9.2 (635 reviews) | 9.1 (77 reviews) | Not enough data | 
| **Issue Management** | Not enough data | 9.2 (630 reviews) | Feature Not Available | Not enough data | 

#### Knowledge Management

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Knowledge Base** | Not enough data | 9.7 (757 reviews) | 9.5 (94 reviews) | Not enough data | 
| **Publishing Workflows** | Not enough data | 9.3 (704 reviews) | 9.2 (88 reviews) | Not enough data | 
| **Analytics** | Not enough data | 9.2 (668 reviews) | 9.0 (87 reviews) | Not enough data | 

#### Compliance

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Policies and Controls** | Not enough data | 9.3 (650 reviews) | 9.1 (83 reviews) | Not enough data | 
| **Data Governance** | Not enough data | 9.3 (621 reviews) | 9.2 (79 reviews) | Not enough data | 
| **Compliance** | Not enough data | 9.3 (618 reviews) | 9.3 (74 reviews) | Not enough data | 
| **Auditing** | Not enough data | 9.2 (596 reviews) | 9.2 (71 reviews) | Not enough data | 

#### Customer Support

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Intelligent Search** | Not enough data | 9.2 (725 reviews) | 9.2 (83 reviews) | Not enough data | 
| **Suggestions** | Not enough data | 9.2 (685 reviews) | 8.9 (81 reviews) | Not enough data | 
| **Decision Trees** | Not enough data | 9.1 (613 reviews) | 8.9 (76 reviews) | Not enough data | 

#### Data Security

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Risk Data Attributes** | Not enough data | 9.2 (598 reviews) | 9.0 (66 reviews) | Not enough data | 
| **Data Transport** | Not enough data | 9.3 (592 reviews) | 9.2 (72 reviews) | Not enough data | 
| **Access Management** | Not enough data | 9.3 (615 reviews) | 9.4 (84 reviews) | Not enough data | 
| **Multi-Factor Authentication** | Not enough data | 9.2 (598 reviews) | 9.3 (75 reviews) | Not enough data | 

#### Administration

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Integrations** | Not enough data | 9.2 (645 reviews) | 8.9 (77 reviews) | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 9.3 (666 reviews) | 9.3 (95 reviews) | Not enough data | 
| **Performance and Reliability** | Not enough data | 9.5 (733 reviews) | 9.3 (95 reviews) | Not enough data | 

#### Generative AI

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **AI Text Summarization** | Not enough data | 9.1 (456 reviews) | 8.3 (31 reviews) | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | 9.1/10 | 876 |
| **Document360** | 8.5/10 | 216 |
| **Simpplr** | N/A | N/A |

#### Knowledge Pages

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Templates** | Not enough data | 9.0 (654 reviews) | 8.6 (176 reviews) | Not enough data | 
| **In-Content Feedback** | Not enough data | 9.1 (611 reviews) | 8.6 (171 reviews) | Not enough data | 
| **Versioning and Version History** | Not enough data | 9.1 (653 reviews) | 8.9 (184 reviews) | Not enough data | 
| **Decision Trees** | Not enough data | 8.9 (551 reviews) | 8.4 (149 reviews) | Not enough data | 
| **Duplicate Detection** | Not enough data | 8.9 (510 reviews) | 7.8 (121 reviews) | Not enough data | 
| **Content Editor** | Not enough data | 9.1 (522 reviews) | 8.8 (147 reviews) | Not enough data | 

#### Knowledge Dissemination

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Page Analytics** | Not enough data | 9.0 (639 reviews) | 8.7 (176 reviews) | Not enough data | 
| **Permissions** | Not enough data | 9.1 (634 reviews) | 9.1 (179 reviews) | Not enough data | 
| **Knowledge Sharing** | Not enough data | 9.5 (711 reviews) | 9.2 (179 reviews) | Not enough data | 
| **Notifications** | Not enough data | 9.2 (682 reviews) | 8.8 (176 reviews) | Not enough data | 
| **Advanced Search** | Not enough data | 9.2 (546 reviews) | 8.5 (144 reviews) | Not enough data | 
| **Browser Extension** | Not enough data | 9.2 (550 reviews) | 7.9 (116 reviews) | Not enough data | 
| **Organization** | Not enough data | 9.4 (556 reviews) | 9.0 (148 reviews) | Not enough data | 
| **Other Integrations** | Not enough data | 9.0 (527 reviews) | 8.2 (126 reviews) | Not enough data | 
| **Knowledge Integrations** | Not enough data | 9.2 (531 reviews) | 8.2 (124 reviews) | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Adaptive Learning** | Not enough data | 8.7 (77 reviews) | 8.1 (24 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.9 (77 reviews) | 8.3 (24 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.9 (78 reviews) | 8.2 (24 reviews) | Not enough data | 

### Employee Communications

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | N/A | N/A |
| **Document360** | N/A | N/A |
| **Simpplr** | 8.6/10 | 113 |

#### Information Distribution

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **News Feed** | Not enough data | Not enough data | Not enough data | 9.2 (90 reviews) | 
| **Newsletter** | Not enough data | Not enough data | Not enough data | 8.8 (87 reviews) | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 8.9 (101 reviews) | 
| **Email** | Not enough data | Not enough data | Not enough data | 8.6 (79 reviews) | 
| **Multi-Channel Sharing** | Not enough data | Not enough data | Not enough data | 8.5 (70 reviews) | 

#### Employee Engagement

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Employee Generated Content** | Not enough data | Not enough data | Not enough data | 9.2 (87 reviews) | 
| **Confirmation** | Not enough data | Not enough data | Not enough data | 9.2 (72 reviews) | 
| **Comments** | Not enough data | Not enough data | Not enough data | 9.1 (94 reviews) | 
| **Inline Translation** | Not enough data | Not enough data | Not enough data | 8.0 (54 reviews) | 
| **Administrative Access** | Not enough data | Not enough data | Not enough data | 9.3 (92 reviews) | 
| **Content Interaction** | Not enough data | Not enough data | Not enough data | 8.9 (12 reviews) | 
| **Surveys (global & local)** | Not enough data | Not enough data | Not enough data | 7.6 (11 reviews) | 
| **Chat** | Not enough data | Not enough data | Not enough data | 6.4 (11 reviews) | 

#### User Experience & Accessibility - Employee Communications

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Native Mobile Application** | Not enough data | Not enough data | Not enough data | 8.5 (12 reviews) | 
| **Branded Experience** | Not enough data | Not enough data | Not enough data | 9.3 (12 reviews) | 
| **Personalized Ux Experience** | Not enough data | Not enough data | Not enough data | 8.8 (12 reviews) | 
| **Audience Management & Creation** | Not enough data | Not enough data | Not enough data | 9.0 (12 reviews) | 

#### Content Distribution - Employee Communications

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Newsfeed** | Not enough data | Not enough data | Not enough data | 8.8 (11 reviews) | 
| **Newsletter Engine** | Not enough data | Not enough data | Not enough data | 8.7 (10 reviews) | 
| **Multi-Channel Sharing** | Not enough data | Not enough data | Not enough data | 8.5 (10 reviews) | 

#### Additional Features - Employee Communications

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Emergency Notifications** | Not enough data | Not enough data | Not enough data | 8.3 (11 reviews) | 
| **Analytics** | Not enough data | Not enough data | Not enough data | 8.8 (11 reviews) | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 8.3 (10 reviews) | 

#### Agentic AI - Employee Communications

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 7.9 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 8.3 (8 reviews) | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | 9.2/10 | 127 |
| **Document360** | N/A | N/A |
| **Simpplr** | N/A | N/A |

#### Compatibility

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Federated Search** | Not enough data | 9.3 (74 reviews) | Not enough data | Not enough data | 
| **File Types** | Not enough data | 9.1 (72 reviews) | Not enough data | Not enough data | 
| **Global Language Support** | Not enough data | 9.1 (75 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Search Software

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.9 (24 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | 8.9 (25 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 9.2 (25 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | 9.0 (24 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.9 (25 reviews) | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | 8.8 (24 reviews) | Not enough data | Not enough data | 

#### Search Queries

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Typo Tolerance** | Not enough data | 9.4 (73 reviews) | Not enough data | Not enough data | 
| **Faceted Search** | Not enough data | 9.4 (76 reviews) | Not enough data | Not enough data | 
| **Synonyms** | Not enough data | 9.3 (72 reviews) | Not enough data | Not enough data | 
| **Highlighting** | Not enough data | 9.4 (69 reviews) | Not enough data | Not enough data | 
| **Natural Language** | Not enough data | 9.2 (74 reviews) | Not enough data | Not enough data | 

#### AI powered search - Enterprise Search Software

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | Not enough data | 9.0 (19 reviews) | Not enough data | Not enough data | 
| **Relevance Tuning** | Not enough data | 9.1 (18 reviews) | Not enough data | Not enough data | 
| **NLP & Semantic search** | Not enough data | 9.1 (18 reviews) | Not enough data | Not enough data | 

#### Functionality

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Personalization** | Not enough data | 9.2 (74 reviews) | Not enough data | Not enough data | 
| **Search Analytics** | Not enough data | 9.4 (75 reviews) | Not enough data | Not enough data | 
| **Integrations** | Not enough data | 9.3 (80 reviews) | Not enough data | Not enough data | 

#### Compatibility - Enterprise Search Software

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **File Types** | Not enough data | 9.2 (18 reviews) | Not enough data | Not enough data | 
| **Federated Search** | Not enough data | 9.6 (19 reviews) | Not enough data | Not enough data | 
| **Global Language Support** | Not enough data | 8.7 (18 reviews) | Not enough data | Not enough data | 

#### Functionality - Enterprise Search Software

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Personalization** | Not enough data | 9.2 (19 reviews) | Not enough data | Not enough data | 
| **Search Analytics** | Not enough data | 9.6 (19 reviews) | Not enough data | Not enough data | 
| **Integrations** | Not enough data | 9.4 (20 reviews) | Not enough data | Not enough data | 

#### Search Queries - Enterprise Search Software

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Highlighting** | Not enough data | 9.6 (19 reviews) | Not enough data | Not enough data | 
| **Faceted Search** | Not enough data | 8.9 (19 reviews) | Not enough data | Not enough data | 
| **Typo Tolerance** | Not enough data | 9.5 (19 reviews) | Not enough data | Not enough data | 
| **Synonyms** | Not enough data | 9.8 (18 reviews) | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | 9.0/10 | 106 |
| **Document360** | N/A | N/A |
| **Simpplr** | N/A | N/A |

#### Responses

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Personalization** | Not enough data | 9.1 (40 reviews) | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | 9.3 (38 reviews) | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | 8.8 (40 reviews) | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Sales Follow-Up** | Not enough data | 8.7 (35 reviews) | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | 8.6 (37 reviews) | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | 8.7 (37 reviews) | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | 8.9 (41 reviews) | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | 9.1 (38 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Conversation Editor** | Not enough data | 9.0 (38 reviews) | Not enough data | Not enough data | 
| **Integration** | Not enough data | 9.3 (41 reviews) | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | 9.2 (40 reviews) | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Independent Decision Making** | Not enough data | 9.1 (40 reviews) | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | 9.1 (39 reviews) | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | 9.1 (39 reviews) | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | 9.2 (41 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.8 (41 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | 9.0 (39 reviews) | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | N/A | N/A |
| **Document360** | 8.6/10 | 140 |
| **Simpplr** | N/A | N/A |

#### Generative AI

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 8.4 (48 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 9.4 (127 reviews) | Not enough data | 
| **Searchable Articles** | Not enough data | Not enough data | 9.4 (125 reviews) | Not enough data | 
| **Community Forums** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **Mobile Optimization** | Not enough data | Not enough data | 8.7 (73 reviews) | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 8.8 (80 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Branding** | Not enough data | Not enough data | 9.2 (82 reviews) | Not enough data | 
| **Automation** | Not enough data | Not enough data | 8.4 (74 reviews) | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | 8.4 (68 reviews) | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 8.6 (72 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.5 (10 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.5 (10 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.7 (10 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.5 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.5 (10 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.2 (10 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 8.6 (11 reviews) | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | N/A | N/A |
| **Document360** | N/A | N/A |
| **Simpplr** | N/A | N/A |

#### Generative AI

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Enterprise Social Networking (ESN)

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | N/A | N/A |
| **Document360** | N/A | N/A |
| **Simpplr** | 9.0/10 | 7 |

#### Content & Community Features - Enterprise Social Networking (ESN)

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Gamification** | Not enough data | Not enough data | Not enough data | 7.2 (6 reviews) | 
| **Community Building** | Not enough data | Not enough data | Not enough data | 9.7 (6 reviews) | 
| **Knowledge Sharing** | Not enough data | Not enough data | Not enough data | 9.0 (7 reviews) | 
| **User Generated Content** | Not enough data | Not enough data | Not enough data | 9.2 (6 reviews) | 

#### Admin & Reporting Features - Enterprise Social Networking (ESN)

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Content Moderation** | Not enough data | Not enough data | Not enough data | 9.4 (6 reviews) | 
| **Polls & Surveys** | Not enough data | Not enough data | Not enough data | 9.4 (6 reviews) | 
| **Content Management** | Not enough data | Not enough data | Not enough data | 9.8 (7 reviews) | 
| **Analytics & Reporting** | Not enough data | Not enough data | Not enough data | 8.3 (6 reviews) | 
| **User Management** | Not enough data | Not enough data | Not enough data | 9.2 (6 reviews) | 

#### Agentic AI - Enterprise Social Networking (ESN)

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Frontline Worker Communication Platforms

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | N/A | N/A |
| **Document360** | N/A | N/A |
| **Simpplr** | N/A | N/A |

#### Administrative Tasks - Frontline Worker Communication Platforms

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Training & Learning Modules** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Health & Safety Policies** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Onboarding & Offboarding** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Employee Services** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Communication Features - Frontline Worker Communication Platforms

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Group Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Private Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Announcements** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Emergency Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Operations - Frontline Worker Communication Platforms

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Shift Scheduling** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Insights & Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **SOPs & Documentation** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Frontline Worker Communication Platforms

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Internal Newsletter Software

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | N/A | N/A |
| **Document360** | N/A | N/A |
| **Simpplr** | 8.8/10 | 13 |

#### Newsletter Interface Features - Internal Newsletter Software

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Feedback** | Not enough data | Not enough data | Not enough data | 8.5 (12 reviews) | 
| **Design** | Not enough data | Not enough data | Not enough data | 8.9 (12 reviews) | 
| **Content Embedding** | Not enough data | Not enough data | Not enough data | 9.0 (13 reviews) | 

#### Newsletter Management Features - Internal Newsletter Software

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Collaboration** | Not enough data | Not enough data | Not enough data | 8.3 (12 reviews) | 
| **Personalization** | Not enough data | Not enough data | Not enough data | 8.7 (13 reviews) | 
| **Archive** | Not enough data | Not enough data | Not enough data | 8.8 (12 reviews) | 

#### Administrative Features - Internal Newsletter Software

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Security** | Not enough data | Not enough data | Not enough data | 8.8 (12 reviews) | 
| **User Permissions** | Not enough data | Not enough data | Not enough data | 9.0 (13 reviews) | 
| **Compliance** | Not enough data | Not enough data | Not enough data | 9.0 (12 reviews) | 
| **Integration** | Not enough data | Not enough data | Not enough data | 8.5 (12 reviews) | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | 10.0/10 | 13 |
| **Document360** | N/A | N/A |
| **Simpplr** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Natural Language Configuration** | Not enough data | 10.0 (5 reviews) | Not enough data | Not enough data | 
| **Tone Customization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Security Guardrails** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Agent Branding** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Response Capabilities** | Not enough data | 10.0 (5 reviews) | Not enough data | Not enough data | 
| **Seamless Human Escalation** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Analytics & Reporting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Contextual Awareness** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Privacy Compliance** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **API Usage** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Platform Interoperability** | Not enough data | 10.0 (5 reviews) | Not enough data | Not enough data | 
| **CRM Data Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | N/A | N/A |
| **Document360** | 8.5/10 | 21 |
| **Simpplr** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Search and Indexing** | Not enough data | Not enough data | 8.5 (21 reviews) | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 8.4 (20 reviews) | Not enough data | 
| **Access and Permissions** | Not enough data | Not enough data | 9.0 (21 reviews) | Not enough data | 

#### Operations - IT Documentation

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | 8.8 (20 reviews) | Not enough data | 
| **Automation** | Not enough data | Not enough data | 8.2 (20 reviews) | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 8.2 (19 reviews) | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | N/A | N/A |
| **Document360** | N/A | N/A |
| **Simpplr** | N/A | N/A |

#### Automation - AI IT Agents

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Document Processing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Ticket Status Updates** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **SLA Monitoring** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Ticket Categorization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Ticket Assignment** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Automated Ticket Creation** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Knowledge Base Utilization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Real-Time Troubleshooting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User Self-Service Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Issue Detection** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | N/A | N/A |
| **Document360** | N/A | N/A |
| **Simpplr** | 6.8/10 | 10 |

#### Agentic AI - Employee Intranet

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 6.3 (10 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 7.3 (10 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | N/A | N/A |
| **Document360** | N/A | N/A |
| **Simpplr** | N/A | N/A |

#### Knowledge Base

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | N/A | N/A |
| **Document360** | N/A | N/A |
| **Simpplr** | 8.6/10 | 89 |

#### Platform Basics

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Performance Benchmarking** | Not enough data | Not enough data | Not enough data | 8.8 (58 reviews) | 
| **Reporting & Dashboards** | Not enough data | Not enough data | Not enough data | 8.9 (67 reviews) | 
| **Interoperability** | Not enough data | Not enough data | Not enough data | 8.5 (50 reviews) | 

#### Platform Content

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Employee Pulse Surveys** | Not enough data | Not enough data | Not enough data | 8.2 (46 reviews) | 
| **Survey Customization** | Not enough data | Not enough data | Not enough data | 8.1 (43 reviews) | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | Not enough data | 8.3 (44 reviews) | 
| **Science-based templates** | Not enough data | Not enough data | Not enough data | 7.3 (40 reviews) | 

#### Platform Additional Functionality

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Employee Segmenting** | Not enough data | Not enough data | Not enough data | 8.4 (56 reviews) | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | Not enough data | 8.3 (44 reviews) | 
| **Peer Recognition** | Not enough data | Not enough data | Not enough data | 8.8 (53 reviews) | 
| **Social Feedback Portal** | Not enough data | Not enough data | Not enough data | 8.9 (53 reviews) | 

#### Platform

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | Not enough data | 8.4 (75 reviews) | 
| **Integration APIs** | Not enough data | Not enough data | Not enough data | 8.4 (63 reviews) | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | 8.4 (53 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 9.0 (72 reviews) | 
| **Performance** | Not enough data | Not enough data | Not enough data | 9.1 (76 reviews) | 
| **Mobility** | Not enough data | Not enough data | Not enough data | 8.7 (66 reviews) | 
| **Reporting** | Not enough data | Not enough data | Not enough data | 8.9 (73 reviews) | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 8.9 (76 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Zoho Learn** | N/A | N/A |
| **Guru** | N/A | N/A |
| **Document360** | N/A | N/A |
| **Simpplr** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Zoho Learn (1):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)

**Unique to Guru (7):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Insight Engines Software](https://www.g2.com/categories/insight-engines), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents)

**Unique to Document360 (5):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [IT Documentation Software](https://www.g2.com/categories/it-documentation), [Help Authoring Tools (HAT)](https://www.g2.com/categories/help-authoring-tool-hat), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base)

**Unique to Simpplr (6):** [Internal Newsletter Software](https://www.g2.com/categories/internal-newsletter-software), [Employee Communications Software](https://www.g2.com/categories/employee-communications), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Frontline Worker Communication Platforms Software](https://www.g2.com/categories/frontline-worker-communication-platforms), [Enterprise Social Networking (ESN) Software](https://www.g2.com/categories/enterprise-social-networking-esn)


---
## Reviewer Demographics

### By Company Size

| Segment | Zoho Learn | Guru | Document360 | Simpplr | 
|---|---|---|---|---|
| **Small-Business** | 27.8% | 14.2% | 40.4% | 2.6% | 
| **Mid-Market** | 38.9% | 56.4% | 47.7% | 57.0% | 
| **Enterprise** | 33.3% | 29.4% | 11.9% | 40.4% | 

### By Industry

#### Zoho Learn

- **Higher Education:** 30.6%
- **Education Management:** 22.2%
- **Information Technology and Services:** 13.9%
- **Management Consulting:** 5.6%
- **Internet:** 5.6%
- **Staffing and Recruiting:** 2.8%
- **Semiconductors:** 2.8%
- **Retail:** 2.8%
- **Research:** 2.8%
- **Political Organization:** 2.8%
- **Other:** 8.3%

#### Guru

- **Computer Software:** 14.4%
- **Information Technology and Services:** 10.6%
- **Consumer Services:** 8.9%
- **Internet:** 6.5%
- **Financial Services:** 6.2%
- **Health, Wellness and Fitness:** 5.7%
- **Marketing and Advertising:** 4.6%
- **Outsourcing/Offshoring:** 3.3%
- **Leisure, Travel & Tourism:** 2.7%
- **Telecommunications:** 2.7%
- **Other:** 34.5%

#### Document360

- **Computer Software:** 22.0%
- **Information Technology and Services:** 15.5%
- **Financial Services:** 5.1%
- **Computer & Network Security:** 4.9%
- **Marketing and Advertising:** 4.1%
- **Hospital & Health Care:** 3.7%
- **Telecommunications:** 3.3%
- **Logistics and Supply Chain:** 3.1%
- **Accounting:** 2.9%
- **Education Management:** 2.0%
- **Other:** 33.6%

#### Simpplr

- **Information Technology and Services:** 15.8%
- **Computer Software:** 14.9%
- **Financial Services:** 12.6%
- **Non-Profit Organization Management:** 3.7%
- **Oil & Energy:** 3.7%
- **Pharmaceuticals:** 3.7%
- **Hospital & Health Care:** 3.2%
- **Human Resources:** 2.6%
- **Automotive:** 2.3%
- **Insurance:** 2.0%
- **Other:** 35.5%

---
## Alternatives

### Alternatives to Zoho Learn

- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4357 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11912 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39066 reviews)
- [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12468 reviews)
- [Hudu](https://www.g2.com/products/hudu/reviews) — 4.7/5 stars (356 reviews)
- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (685 reviews)
- [Coda](https://www.g2.com/products/superhuman-coda/reviews) — 4.6/5 stars (492 reviews)

### Alternatives to Guru

- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11912 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12468 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Glean](https://www.g2.com/products/glean-technologies-glean/reviews) — 4.7/5 stars (162 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4357 reviews)
- [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39066 reviews)
- [Slab](https://www.g2.com/products/slab/reviews) — 4.6/5 stars (309 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6946 reviews)
- [Slite](https://www.g2.com/products/slite/reviews) — 4.6/5 stars (274 reviews)

### Alternatives to Document360

- [ProProfs Knowledge Base Software](https://www.g2.com/products/proprofs-knowledge-base-software/reviews) — 4.6/5 stars (30 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4357 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Helpjuice](https://www.g2.com/products/helpjuice/reviews) — 4.7/5 stars (376 reviews)
- [MadCap Flare](https://www.g2.com/products/madcap-flare/reviews) — 4.4/5 stars (487 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11912 reviews)
- [Archbee](https://www.g2.com/products/archbee/reviews) — 4.6/5 stars (118 reviews)
- [ClickHelp](https://www.g2.com/products/clickhelp/reviews) — 4.8/5 stars (65 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6946 reviews)
- [GitBook](https://www.g2.com/products/gitbook/reviews) — 4.8/5 stars (183 reviews)

### Alternatives to Simpplr

- [Workvivo](https://www.g2.com/products/workvivo/reviews) — 4.8/5 stars (2659 reviews)
- [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.6/5 stars (332 reviews)
- [LumApps](https://www.g2.com/products/lumapps/reviews) — 4.4/5 stars (164 reviews)
- [Staffbase](https://www.g2.com/products/staffbase/reviews) — 4.6/5 stars (247 reviews)
- [Unily](https://www.g2.com/products/unily/reviews) — 4.5/5 stars (38 reviews)
- [Jostle](https://www.g2.com/products/jostle/reviews) — 4.6/5 stars (227 reviews)
- [Jive](https://www.g2.com/products/jive/reviews) — 3.8/5 stars (309 reviews)
- [Interact](https://www.g2.com/products/interact/reviews) — 4.5/5 stars (65 reviews)
- [Viva Engage](https://www.g2.com/products/viva-engage/reviews) — 3.6/5 stars (1441 reviews)
- [Firstup](https://www.g2.com/products/firstup/reviews) — 4.4/5 stars (206 reviews)

---
## Top Discussions

### Zoho Learn

No discussions available for this product.

### Guru

- Title: [What does Guru do?](https://www.g2.com/discussions/what-does-guru-do) — 3 comments
  > **Top comment:** "Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow."
- Title: [Do we have any mobile app for Guru?](https://www.g2.com/discussions/34530-do-we-have-any-mobile-app-for-guru) — 3 comments, 2 upvotes
  > **Top comment:** "No there is not, however the Web app does scale to phones"
- Title: [What is Guru platform?](https://www.g2.com/discussions/guru-what-is-guru-platform) — 2 comments
  > **Top comment:** "Guru is a company wiki that works in your workflow, so the information you need to do your job is always at your fingertips. You can learn more here:..."
- Title: [What's the best way to memorize info on Guru and apply for everyday situations?](https://www.g2.com/discussions/what-s-the-best-way-to-memorize-info-on-guru-and-apply-for-everyday-situations) — 2 comments, 1 upvote
  > **Top comment:** "The best way to memorize info is... to not have to memorize it at all! Because so many things in a business change daily, Guru is designed to allow you to..."
- Title: [We're plateau-ing with content contribution. Need ideas.](https://www.g2.com/discussions/50469-we-re-plateau-ing-with-content-contribution-need-ideas) — 2 comments, 1 upvote
  > **Top comment:** "We encourage our reps to use the "ask an expert" feature and anytime a question is answered, we save the Q&A as a card under a collection board names "FAQs"..."

### Document360

- Title: [What is Document360 used for?](https://www.g2.com/discussions/what-is-document360-used-for) — 1 comment
  > **Top comment:** "For creating Internal or external (customer-facing) documentation."
- Title: [What exciting feature are you going to include in next release.](https://www.g2.com/discussions/43090-what-exciting-feature-are-you-going-to-include-in-next-release) — 1 comment, 1 upvote
  > **Top comment:** "I have been using Document360 for the purpose of documenting various navigations tools etc that the end user to the company software can refer to at any..."
- Title: [Are there any No-code ways to do advanced personalisation.](https://www.g2.com/discussions/28153-are-there-any-no-code-ways-to-do-advanced-personalisation) — 1 comment
  > **Top comment:** "You don't need to use any custom CSS or JavaScript to build your online knowledge base using Document360. It's designed in a way, the editors can simply..."
- Title: [Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?](https://www.g2.com/discussions/28145-is-it-possible-to-add-custom-features-to-the-landing-page-either-as-a-new-drag-and-drop-or-with-html-and-javascript) — 1 comment, 1 upvote
  > **Top comment:** "You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched..."
- Title: [What all API Integration tools document360 offer now?](https://www.g2.com/discussions/26770-what-all-api-integration-tools-document360-offer-now) — 1 comment, 1 upvote
  > **Top comment:** " Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like..."

### Simpplr

- Title: [What is an intranet?](https://www.g2.com/discussions/intranet) — 2 comments, 1 upvote
  > **Top comment:** "A network internal to an enterprise that uses the same methodology and techniques as the Internet. It is not necessarily connected to the Internet and is..."
- Title: [Have you received feedback from clients on effective ways to get new employees to upload profile pic](https://www.g2.com/discussions/14360-have-you-received-feedback-from-clients-on-effective-ways-to-get-new-employees-to-upload-profile-pic) — 1 comment, 1 upvote
  > **Top comment:** "Our HR and IT teams have implemented this task into the overall new-hire onboarding process, so it takes away that optional feeling, almost as if it's part..."
- Title: [What should an intranet include?](https://www.g2.com/discussions/intranet-9e5a216a-0d5f-49a4-be11-2ee96d706146) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "While corporate intranet capabilities will vary from organization to organization, new modern intranets are demanding new capabilities that weren’t..."
- Title: [Why have an intranet?](https://www.g2.com/discussions/intranet-0a2a364f-2e12-46bc-85f7-393f619ff071) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Companies are more distributed than ever with office locations around the globe. It’s also common for various departments to become more isolated as a..."
- Title: [What is the difference between an intranet and the internet?](https://www.g2.com/discussions/intranet-c6b20db9-076e-4b49-b283-4d27c9e134bf) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "The global internet offers anyone with access the ability to connect and share information. Modern employee intranets are based on the same premise, with one..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/zoho-zoho-learn-vs-guru-vs-document360-vs-simpplr)