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Compare Zoho Survey and forms.app 
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At a Glance
Market Segments
Small-Business (50.9% of reviews)
Small-Business (77.4% of reviews)
Entry-Level Pricing
0
Free
Zoho Survey
Star Rating
(941)4.4 out of 5
Market Segments
Small-Business (50.9% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 4 pricing plansforms.app
Star Rating
(479)4.5 out of 5
Market Segments
Small-Business (77.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho Survey's "Survey Builder" feature is highly intuitive, scoring 9.2, which allows for easy creation of surveys, while forms.app also offers a strong builder at 9.1, but some users feel it could be slightly more user-friendly.
- Reviewers mention that both products excel in "Question Types," each scoring 9.1, providing a diverse range of options for survey creators, but Zoho Survey's additional customization options for questions are noted as a standout feature.
- G2 users highlight that forms.app shines in "Ease of Setup" with a score of 9.2, making it particularly appealing for small businesses looking for quick deployment, whereas Zoho Survey's score of 8.7 indicates a slightly more complex setup process.
- Users on G2 report that Zoho Survey's "Reporting & Analytics" feature, scoring 8.9, provides comprehensive insights, while forms.app, with a score of 8.7, offers solid analytics but lacks some of the depth found in Zoho's reporting tools.
- Reviewers mention that forms.app's "Mobile Forms" feature, scoring 8.8, is particularly effective for on-the-go surveys, while Zoho Survey's mobile capabilities, although good, do not match the seamless experience reported by users of forms.app.
- Users say that both platforms offer "Multilingual Surveys," but forms.app's score of 8.3 indicates some limitations in language support compared to Zoho Survey's score of 8.7, which is appreciated by users targeting diverse audiences.
Pricing
Entry-Level Pricing
Zoho Survey
FREE
0
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey
Free Trial
Zoho Survey
Free Trial is available
forms.app
Free Trial is available
Ratings
Meets Requirements
8.9
759
8.8
338
Ease of Use
8.9
764
9.1
342
Ease of Setup
8.7
367
9.2
205
Ease of Admin
8.7
313
9.2
203
Quality of Support
8.5
676
8.6
243
Has the product been a good partner in doing business?
8.7
295
8.9
181
Product Direction (% positive)
8.8
733
9.2
308
Features by Category
Survey Management
9.1
194
9.1
116
9.1
196
9.1
116
8.6
187
8.8
107
8.9
186
Feature Not Available
Survey Customization
8.6
181
8.4
91
8.6
187
8.6
83
8.5
181
8.6
76
8.5
173
Feature Not Available
Survey Insights
8.8
190
8.7
98
8.3
174
8.2
58
8.8
187
8.9
82
8.7
180
8.9
60
Agentic AI - Survey
7.9
38
Not enough data
7.7
38
Not enough data
8.1
37
Not enough data
Customization
Not enough data
9.2
161
Not enough data
8.4
139
Not enough data
Feature Not Available
Not enough data
8.8
176
Additional Functionality
Not enough data
8.6
122
Not enough data
Feature Not Available
Not enough data
8.4
121
Not enough data
7.6
81
Not enough data
8.8
143
Categories
Categories
Shared Categories
Zoho Survey and forms.app are categorized as Survey
Unique Categories
Zoho Survey has no unique categories
forms.app is categorized as Online Form Builder
Reviews
Reviewers' Company Size
Zoho Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
forms.app
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.7%
Education Management
6.5%
Marketing and Advertising
5.4%
Computer Software
4.7%
Financial Services
3.1%
Other
70.6%
Information Technology and Services
5.5%
Education Management
5.5%
Higher Education
5.3%
Marketing and Advertising
4.5%
Computer Software
4.5%
Other
74.7%
Alternatives
Discussions
How come sometimes Zoho Survey slow in loading?
3 Comments
KH
It may be the network issue. please contact your network operator. Read more
What is Zoho Survey used for?
3 Comments
RG
To know the report and analysis of your product/ service.Read more
What's the security and data protection policy of your app and website for all users?
2 Comments
SR
As far as I know, the company will never sell its assets. The user is the value of the asset. So they will never want any harm to their organization. So keep...Read more
What is the best way to improve on the use of this application.
1 Comment
Official Response from forms.app
Hello Lawrence 🖐️
Thanks for your question!
You can use forms.app in order to create online forms, surveys, questionnaires, and quizzes.
If you're...Read more
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