Compare Zoho Survey and forms.app 
Featured Products
At a Glance
Market Segments
Small-Business (50.9% of reviews)
Small-Business (77.5% of reviews)
Entry-Level Pricing
0
$29.00 Per Month
Zoho Survey
Star Rating
(990)4.4 out of 5
Market Segments
Small-Business (50.9% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 4 pricing plansforms.app
Star Rating
(480)4.5 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 Per Month
Free Trial is available
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Survey excels in its powerful analytics and reporting capabilities, making it a preferred choice for users who need detailed insights. Users appreciate the intuitive survey creation process, which allows for easy drag-and-drop functionality, making it simpler than alternatives for crafting complex surveys.
- Users say forms.app stands out for its user-friendly interface and excellent customer service. Many find it easy to navigate both the website and the app, which enhances their overall experience, especially for those new to survey and form creation.
- According to verified reviews, Zoho Survey's integration with CRM tools is a significant advantage, as it allows for seamless data management and reporting. Users highlight the multiple distribution options available, including email and social media, which broadens their reach for survey responses.
- Reviewers mention that forms.app offers a unique advantage with its free form generation feature, allowing users to create unlimited forms without incurring costs. This is particularly appealing for small businesses or individuals looking for budget-friendly solutions.
- G2 reviewers indicate that while both platforms have similar scores for meeting user requirements, Zoho Survey's higher overall G2 Score reflects greater user satisfaction and reliability, especially in more complex survey needs.
- Users highlight that forms.app provides a variety of templates, which can be a time-saver for those looking to quickly set up forms. However, some users feel that Zoho Survey's more advanced features, like branching logic, give it an edge for detailed survey customization.
Pricing
Entry-Level Pricing
Zoho Survey
FREE
0
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey
forms.app
Basic
$29.00
Per Month
The go-to plan for starters and small businesses.
- Everything in free
- 25 forms
- 1,000 responses/mo
Free Trial
Zoho Survey
Free Trial is available
forms.app
Free Trial is available
Ratings
Meets Requirements
8.9
785
8.8
339
Ease of Use
8.9
791
9.1
343
Ease of Setup
8.7
395
9.2
206
Ease of Admin
8.7
318
9.2
203
Quality of Support
8.5
699
8.6
244
Has the product been a good partner in doing business?
8.7
300
8.9
181
Product Direction (% positive)
8.8
756
9.2
309
Features by Category
Survey Management
9.2
212
9.1
116
9.1
209
9.1
116
8.6
195
8.8
107
8.9
193
Feature Not Available
Survey Customization
8.6
187
8.4
91
8.6
191
8.6
83
8.5
181
8.6
76
8.5
175
8.3
44
Survey Insights
8.7
206
8.7
98
8.4
178
8.2
58
8.8
190
8.9
82
8.7
179
8.9
60
Agentic AI - Survey
7.9
39
Not enough data
7.7
39
Not enough data
8.1
38
Not enough data
Customization
Not enough data
9.2
161
Not enough data
8.4
139
Not enough data
8.7
92
Not enough data
8.8
177
Additional Functionality
Not enough data
8.6
122
Not enough data
Feature Not Available
Not enough data
8.4
121
Not enough data
7.6
81
Not enough data
8.8
143
Categories
Categories
Shared Categories
Zoho Survey and forms.app are categorized as Survey
Unique Categories
Zoho Survey has no unique categories
forms.app is categorized as Online Form Builder
Reviews
Reviewers' Company Size
Zoho Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
forms.app
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.9%
Education Management
6.3%
Marketing and Advertising
5.3%
Computer Software
4.9%
Financial Services
3.1%
Other
70.4%
Education Management
5.5%
Information Technology and Services
5.5%
Higher Education
5.3%
Marketing and Advertising
4.7%
Computer Software
4.5%
Other
74.5%
Alternatives
Discussions
What is Zoho Survey used for?
4 Comments
DB
Survey software that is quite intuitive and user-friendly.Read more
How come sometimes Zoho Survey slow in loading?
3 Comments
KH
It may be the network issue. please contact your network operator. Read more
What's the security and data protection policy of your app and website for all users?
2 Comments
SR
As far as I know, the company will never sell its assets. The user is the value of the asset. So they will never want any harm to their organization. So keep...Read more
What is the best way to improve on the use of this application.
1 Comment
Official Response from forms.app
Hello Lawrence 🖐️
Thanks for your question!
You can use forms.app in order to create online forms, surveys, questionnaires, and quizzes.
If you're...Read more
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