Compare Zoho Social and ZoomSphere 
Featured Products
At a Glance
Market Segments
Small-Business (87.9% of reviews)
Small-Business (82.4% of reviews)
Entry-Level Pricing
$0.00
$199.00 50 Users Per Month
Zoho Social
Star Rating
(2,894)4.6 out of 5
Market Segments
Small-Business (87.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 6 pricing plansZoomSphere
Star Rating
(18)4.7 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 50 Users Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Social excels in customer support, with many users highlighting the platform's responsive service as a key reason for their loyalty. One user mentioned, "Customer service is my #1 reason for using the service," showcasing the importance of support in their overall experience.
- Users say that Zoho Social's ability to manage multiple brands from a single platform is a significant advantage, allowing for streamlined operations. A reviewer noted, "I like the fact that I have all my pages in one platform, which helps me save more time," emphasizing the efficiency it brings to daily tasks.
- According to verified reviews, ZoomSphere stands out for its intuitive user interface, making it easy for users to navigate and manage multiple social media profiles. One user praised it as "the best social media management tool I've used so far," highlighting its usability even when juggling various accounts.
- Reviewers mention that while both platforms offer strong features, Zoho Social has a broader range of functionalities that cater to small businesses, as evidenced by its higher G2 Scores in social media management and analytics. Users appreciate features like the ability to respond to comments, which is noted as unique to Zoho Social.
- Users highlight that ZoomSphere's support is consistently rated as top-notch, with quick resolutions to issues. A user remarked, "They always help right away with anything and solve any problem," indicating a strong commitment to customer service that enhances the user experience.
- G2 reviewers indicate that while both tools are effective, Zoho Social's recent reviews and higher satisfaction scores suggest a more robust and reliable option for small businesses looking for comprehensive social media management solutions. The platform's collaborative features, such as posting to multiple channels simultaneously, are particularly well-received.
Pricing
Entry-Level Pricing
Zoho Social
FREE
$0.00
(Forever free. No ads, of course.)
- 1 Team Member
- 1 Brand
- 6 Channels: Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google Business Profile
ZoomSphere
ZoomSphere
$199.00
50 Users Per Month
One powerful plan built for agencies and brands to run social media at scale.
ZoomSphere gives your team everything in one platform:
Scheduler: Plan, schedule, and publish across all major social channels.
Workflow Manager: Streamline approvals, assign tasks, set deadlines, and track progress.
Notes: Keep briefs, content ideas, and drafts organized for smooth collaboration.
Chat: Communicate with your team and clients in real time, right where the work happens.
Files: Store, organize, and share all your creative assets in one central hub.
Supports up to 50 users and 50 social media accounts. Perfect for agencies managing multiple clients or brands running complex campaigns.
- Scheduler
- Workflow Manager
- Notes
Free Trial
Zoho Social
Free Trial is available
ZoomSphere
Free Trial is available
Ratings
Meets Requirements
8.9
2,367
8.7
13
Ease of Use
9.2
2,381
9.3
14
Ease of Setup
9.2
1,636
9.5
11
Ease of Admin
9.2
1,503
9.5
7
Quality of Support
8.7
1,922
9.8
14
Has the product been a good partner in doing business?
9.0
1,390
9.3
7
Product Direction (% positive)
9.3
2,295
10.0
13
Features by Category
Social Analytics
8.1(won by default)
698
Feature Not Available
8.5(won by default)
897
Feature Not Available
8.8
941
8.9(won by 0.1)
9
Feature Not Available
Feature Not Available
8.5(won by default)
767
Feature Not Available
8.3(won by default)
191
Feature Not Available
8.0(won by default)
181
Feature Not Available
Reports & Dashboards
8.5(won by 0.2)
822
8.3
9
8.7(won by 0.2)
808
8.5
9
8.8(won by 0.1)
850
8.7
9
7.9(won by default)
180
Feature Not Available
Agentic AI - Social Media Analytics
8.1(won by default)
17
Feature Not Available
8.1(won by default)
16
Feature Not Available
8.0(won by default)
16
Feature Not Available
7.8(won by default)
16
Feature Not Available
8.2(won by default)
17
Feature Not Available
Content & Collaboration
9.1
519
9.2
12
8.6
475
8.9
12
8.8
460
9.4
12
8.6
422
9.2
12
8.9
442
9.2
12
8.5
383
9.2
10
Social Management
Feature Not Available
8.8
12
Feature Not Available
9.2
12
Feature Not Available
Feature Not Available
Feature Not Available
9.4
12
Feature Not Available
Feature Not Available
8.8
383
Feature Not Available
8.6
235
Feature Not Available
Agentic AI - Social Media Management
7.6
61
Feature Not Available
7.9
58
Feature Not Available
8.3
63
Feature Not Available
8.0
54
Feature Not Available
8.1
53
Feature Not Available
7.8
55
Feature Not Available
8.1
52
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Process
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
Feature Not Available
Channels
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
Feature Not Available
Not enough data
9.2
8
Not enough data
Feature Not Available
Not enough data
9.4
8
Categories
Categories
Shared Categories
Zoho Social and ZoomSphere are categorized as Social Media Analytics, Social Media Suites, and Social Media Management
Unique Categories
Zoho Social has no unique categories
ZoomSphere is categorized as Social Customer Service
Reviews
Reviewers' Company Size
Zoho Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ZoomSphere
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.1%
Information Technology and Services
6.9%
Real Estate
3.5%
Education Management
3.3%
Retail
3.1%
Other
69.1%
Marketing and Advertising
29.4%
Computer Software
11.8%
Telecommunications
5.9%
Online Media
5.9%
Museums and Institutions
5.9%
Other
41.2%
Discussions
How do I make the most of Reporting and sharing Analytics with clients?
2 Comments
BN
The Zoho reports are easy to understand + look great. You can download them as PDF. As long as you're performing, your clients will have a clear picture of...Read more
How do I use the repeat post option?
2 Comments
PE
Hi Salman, you can enable and use the Repeat Scheduler when scheduling your posts from 'New Post' publishing window in Zoho Social. This feature will allow...Read more
Better Reporting Please
2 Comments
PE
Hi Andy, the Reports in Zoho Social can only be generated for up to 95 days in the past. We already have plans to increase the date-range to generate...Read more
ZoomSphere has no discussions with answers
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